Bitstarz help in verification.

[Szymon225]

hello. We have a BITSTARZ CASINO representative on the forum? He's been trying to verify the account for two days and probably if there was no win already in the account it would have gone without a problem. Unfortunately, I've already won money and I suspect that's why it's so hard to verify my data. Every moment they need a different type of document, even a selfie from some other address next to my house to verify it, when I sent a photo they wrote back that I must have a passport next to my face in this photo. It is a pity that the statement from my bank and the employment contract does not give them confidence in my address.

 

[orion]

dobry wieczór Szymon,

Olle is the rep of Bitstarz and whenever there is a problem, he is doing his best to get it fixed.

You can drop him a Private Message. Today is sunday, allow him some time.

@BitStarz

 

[BitStarz]

Hi there!

@orion thank you so much for the kind shout out

@Szymon225 so sorry about the hassle here, perhaps you can send me your username in a PM or something? I'd be happy to look into this personally.

Olle

 

[BitStarz]

Hi again,

Thank you for supplying the username, gave me a chance to look through your account.

Do you want to discuss this one in private or publicly here?

Olle

 

[Szymon225]

This time everything went smoothly. I received help at the highest level. Thanks!
@BitStarz

 

[BitStarz]

Happy to help!

 

[hubbadubbadingdong]

Ollie is a bit of a dink, but he will help you out faster than any other casino support - “Nothing but love Ollie !!” xox

 

[BitStarz]

Ollie is a bit of a dink, but he will help you out faster than any other casino support - “Nothing but love Ollie !!” xox

Haha, I'll take it