NohchiPlayer
Dormant Account
- Joined
- Jun 16, 2013
- Location
- Germany
Hello, i played at betser casino and won 1600€ had many big wins at casino etc...
I made withdrawal and got it to neteller no problems.
After that i made some deposits (around 400€) , i made withdrawal of 3600€ and the cashout feature on sports they had some problems, after cashing out the amount was added to account again, because of a technical error or something. They closed my account and deleted all the winning.
Ok, they can delete the winnings because they came from a technical error, but i want my deposit of 400€ back that i deposited before that. My other withdrawal was from casino wins and normal sports wins it had nothing to do with the technical error. So After my first withdrawal i deposited again and this time they deleted everything and closed account, but they must send my deposit of 400€ back.
I already contacted the Casinoheroes rep (same group as betser) and the livechat says they cant do anything they are just support etc.
I made withdrawal and got it to neteller no problems.
After that i made some deposits (around 400€) , i made withdrawal of 3600€ and the cashout feature on sports they had some problems, after cashing out the amount was added to account again, because of a technical error or something. They closed my account and deleted all the winning.
Ok, they can delete the winnings because they came from a technical error, but i want my deposit of 400€ back that i deposited before that. My other withdrawal was from casino wins and normal sports wins it had nothing to do with the technical error. So After my first withdrawal i deposited again and this time they deleted everything and closed account, but they must send my deposit of 400€ back.
I already contacted the Casinoheroes rep (same group as betser) and the livechat says they cant do anything they are just support etc.