I'm still not sure what the OP's big problem is. He had a casino error that happened to coincide with a big game, sure it's annoying but it does happen, but if the bet had actually reached the system then simply reloading the game should have shown the game again and repeated the game to conclusion. (Certainly on all the softwares I play, that's what happens.)
1) If the money for the game was taken but the game was never shown to a conclusion at the time or on a reload (and it doesn't really matter if it's £1 or £10 or £100 or £1000, a game should never be 'lost in the system'), then yes that's a problem.
2) If the money for the game was taken but it resumed on a reload and showed the result, no problem.
3) If the money for the game wasn't taken and the balance remained unaltered, no problem.
(For the record I get quite a lot of (2) with the WMS slots when they're playing up at
Unibet, and I've seen Tesla do (3) quite a lot, but neither of them concern me TBH, either the bet is placed or it isn't, as long as I'm shown the bet result on a reload or the money for the bet simply isn't taken, I don't mind. As far as I'm aware I've never had a (1) in five years of playing online.)
I think the OP needs to elaborate more on exactly what happened, and what exactly his grumble is, because at the moment I feel that both the thread title and his attitude could do with being modified.
Personally I suspect there's something we're not being told here, especially since he's donning the big stamping chargeback boots, which is very bad form IMO.
chazmj6, I'd respectfully ask you to post more details about exactly what happened, and what you think went wrong to cause you to label Betsafe as 'untrustworthy and unfair' and start threatening chargebacks.