Hello,
I have a problem with betoto.com.
I have won 341 EUR, playing casino welcome bonus. (17.10.10)
The deposit was 400 EUR. The bonus was 200 EUR. I withdrew 741 EUR.
4 days after my withdrawal (21.10.10), I have tried to log into my account, but it was closed. Also the withdrawal wasn't paid.
(2.11.10) - They wrote that will refund my account only with 400 EUR deposit.
There is no explanation provided from casino representatives.
I do not accept the situation.
Please advise what to do.
Thank you
I have a problem with betoto.com.
I have won 341 EUR, playing casino welcome bonus. (17.10.10)
The deposit was 400 EUR. The bonus was 200 EUR. I withdrew 741 EUR.
4 days after my withdrawal (21.10.10), I have tried to log into my account, but it was closed. Also the withdrawal wasn't paid.
(2.11.10) - They wrote that will refund my account only with 400 EUR deposit.
There is no explanation provided from casino representatives.
I do not accept the situation.
Please advise what to do.
Thank you