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Non-Bonus Complaint Betoto doesn't pay wins.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Elitoooo, Nov 9, 2010.

    Nov 9, 2010
  1. Elitoooo

    Elitoooo Dormant account


    I have a problem with betoto.com.

    I have won 341 EUR, playing casino welcome bonus. (17.10.10)
    The deposit was 400 EUR. The bonus was 200 EUR. I withdrew 741 EUR.

    4 days after my withdrawal (21.10.10), I have tried to log into my account, but it was closed. Also the withdrawal wasn't paid.

    (2.11.10) - They wrote that will refund my account only with 400 EUR deposit.

    There is no explanation provided from casino representatives.

    I do not accept the situation.

    Please advise what to do.

    Thank you
  2. Nov 12, 2010
  3. Quincel

    Quincel Dormant account PABnonaccred

    Check if they are on the list of rogues and PAB them.

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