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Non-Bonus Complaint Betoto doesn't pay wins.

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Elitoooo, Nov 9, 2010.

    Nov 9, 2010
  1. Elitoooo

    Elitoooo Dormant account

    Occupation:
    Research
    Location:
    Here
    Hello,

    I have a problem with betoto.com.

    I have won 341 EUR, playing casino welcome bonus. (17.10.10)
    The deposit was 400 EUR. The bonus was 200 EUR. I withdrew 741 EUR.

    4 days after my withdrawal (21.10.10), I have tried to log into my account, but it was closed. Also the withdrawal wasn't paid.

    (2.11.10) - They wrote that will refund my account only with 400 EUR deposit.

    There is no explanation provided from casino representatives.

    I do not accept the situation.

    Please advise what to do.

    Thank you
     
  2. Nov 12, 2010
  3. Quincel

    Quincel Dormant account PABnonaccred

    Occupation:
    Student
    Location:
    London
    Check if they are on the list of rogues and PAB them.
     

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