Hi all
appreciate any thoughts on this.
I am a problem gambler and and self excluded my self last year from Skybet.
I would have expected this to include affiliates and indeed immediately after, my Pokerstars account got suspended. Betfair is also an affiliate.
on 30 December 2020, I hadn’t used my Betfair account in about 18 months but decided to play on the site. Over the course of the session I deposited £1150 in amounts ranging from £25 to £100.
I have complained to Betfair that these amounts shouldn’t have been accepted. How when self excluding from Skybet and I excluded from some affiliates but not others.
whether they are technically covered by legal loopholes or not I don’t believe they have acted in the spirit of my self exclusion.
After playing for several hours, my account was suspended mid roulette spin and I received an email saying I had to do verification checks. How is it possible to accept £1150 before asking this. If I had been asked at the start of the session I wouldn’t have deposited.
after complaining about all this to Betfair they closed my account and gave me some links to problem gambling. How were they able to make this decision after accepting my money but not before.
the whole idea of my self exclusion from Skybet and it’s affiliates was to avoid sessions like this and it is just abusing problem gamblers
See Related Threads:
appreciate any thoughts on this.
I am a problem gambler and and self excluded my self last year from Skybet.
I would have expected this to include affiliates and indeed immediately after, my Pokerstars account got suspended. Betfair is also an affiliate.
on 30 December 2020, I hadn’t used my Betfair account in about 18 months but decided to play on the site. Over the course of the session I deposited £1150 in amounts ranging from £25 to £100.
I have complained to Betfair that these amounts shouldn’t have been accepted. How when self excluding from Skybet and I excluded from some affiliates but not others.
whether they are technically covered by legal loopholes or not I don’t believe they have acted in the spirit of my self exclusion.
After playing for several hours, my account was suspended mid roulette spin and I received an email saying I had to do verification checks. How is it possible to accept £1150 before asking this. If I had been asked at the start of the session I wouldn’t have deposited.
after complaining about all this to Betfair they closed my account and gave me some links to problem gambling. How were they able to make this decision after accepting my money but not before.
the whole idea of my self exclusion from Skybet and it’s affiliates was to avoid sessions like this and it is just abusing problem gamblers
See Related Threads:
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