natalie_worth96
Dormant Account
- Joined
- Oct 13, 2017
- Location
- Doncaster
Hi everyone, recently been playing on betfair casino, admittedly i was unaware of this bonus fiasco which i have just read about!
Was playing roulette / slots etc, withdrew around 6k, 2k to my paypal and 4k to my debit card. The 4k withdrawal was put on hold while i sent my driving licence and also had to ring them and speak over the phone. All pretty standard, apart from the phonecall? The 4k hit my bank on monday.
I redeposited monday and managed to withdraw 18k! I withdrew this early tuesday morning. I heard absolutely nothing from them, however the balance did leave my account and it did leave the reverse withdrawal stage.
Contacted them thursday and they said again the payment was on hold and they raised a ticket with the payment team. Received an email today, my account has been suspended and i need to send lots of documents in.
All pretty common RE the documents however i had already verified my account, and after reading reviews on askgamblers it seems it is a common occurence for betfair to immediately close accounts after a player makes a large withdrawal.
I guess im just looking for reassurance and that betfair will actually honour my withdrawal? Apparently it takes exactly 72hours for them to verify the documents i have sent them which seems absolutely insane! 3 full days to open my email and check my documents?
Thanks all!
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Was playing roulette / slots etc, withdrew around 6k, 2k to my paypal and 4k to my debit card. The 4k withdrawal was put on hold while i sent my driving licence and also had to ring them and speak over the phone. All pretty standard, apart from the phonecall? The 4k hit my bank on monday.
I redeposited monday and managed to withdraw 18k! I withdrew this early tuesday morning. I heard absolutely nothing from them, however the balance did leave my account and it did leave the reverse withdrawal stage.
Contacted them thursday and they said again the payment was on hold and they raised a ticket with the payment team. Received an email today, my account has been suspended and i need to send lots of documents in.
All pretty common RE the documents however i had already verified my account, and after reading reviews on askgamblers it seems it is a common occurence for betfair to immediately close accounts after a player makes a large withdrawal.
I guess im just looking for reassurance and that betfair will actually honour my withdrawal? Apparently it takes exactly 72hours for them to verify the documents i have sent them which seems absolutely insane! 3 full days to open my email and check my documents?
Thanks all!
See Related Threads:
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