That's a pretty sympathetic manner of viewing what you posted.
"Duncan can go wherever he wants."
Dismissive and hostile. You were dismissing any significance of what we were looking to achieve with the previously arranged meeting as if it or anything we may find out was irrelevant to the conversation. Which is then followed up (justified) by:
"I can say Im very concerned to see ThePogg giving them a 9/10 rating and recommending them still. "
Not "I see they're highly rated at TP again - has anyone asked why?" - polite, civil, asking a reasonable question in a reasonable manner. What you've done there is look to call us into question by challenging the decisions we've made publicly with the implication that you believe something is so out of line that you're "very concerned". Not "slightly perturbed". Not "a bit confused". This issue is serious enough that you're "Very concerned", though not concerned enough to have ever reached out to us. And in fact, the quote isn't even phrased as a question, but as a statement.
By implication and connection of the two statements the trip is invalid in your eyes because you have concerns regarding our ratings.
Your intent was not benign, it was to challenge via confrontation. I have no problems with that specifically. Sometimes we all need a little adversity to bring out the best in us. But don't expect to make dismissive, hostile and confrontational statements and get a positive response from a party that has zero obligation towards you. You chose to approaching getting the information you wanted from a position where you immediately implied that you see potential wrongdoing rather than simply asking a pretty basic question. "Why?" If our review was worth acknowledging at all in any way - and every reader's entitled to their own opinion on that front - surely it was worth approaching the issue from a position of simply asking a basic question without provocation?
Definition of "drama" in this sense:
"A way of relating to the world in which a person consistently overreacts to or greatly exaggerates the importance of
events."
I would suggest that implying there are reasons to be "very concerned" about our review simply because you don't understand the reasons for the rating without having ever asked any questions about it amounts to "overreacting to benign events". I understand you are angry with the way this situation has been managed. But there's no justification for making us a target for that, especially given we've actually worked fairly consistently throughout this issue to help those impacted parties and get a clear picture of what's actually been going on.
TP