Betat mindless rant

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so hes basicily won 94 grand? lucky mofo. and hes struggling with getting a valid passport and ? call me stupid but what are notary fees?

i reckon the OP has won all this money under a false account? fake details and the other. IMAGINE THAT ER?

If it's a UK gov issued document, the UK gov has a service that does it for 30 pounds each document.

If it's non-gov issued, notary service charges around 80pounds per doc.

I assume most would be gov issued docs and maybe 1 non-gov issued docs. Probably 3-4 in total?
 
Glen, firstly let me offer you my congratulations on your big win. BetAt has some of the best support team out there, and is well regarded here at Casinomeister, and accredited.

Please keep in mind that it has only been less than a week.

While it may not be common to be asked for notarized documents, it is also not common to be withdrawing close to six figures. It is much more likely to be requested for a large sum.

You will not be paid without it. It is in their terms to be able to request it.

I am a mental health consumer myself, although my issues are different than yours. A few years back, I had a large win that was anxiety producing until I had received it in full. The casino did a great job of holding my hand through the process.

Whatever challenges you face with your life, it is not the chat rep's faults, the manager's fault or the finance team's fault. They do not deserve to be called names, or pestered endlessly. I think I would lock you out of your account pending passing security screening if I was the boss of those people. That doesn't mean anything happens to your balance, in fact, it prevents you from reversing and gambling it away thinking I could win more.

You could still communicate via email. Don't expect more than one response a day though, no matter how many you might send.

You are also not their only customer. Be considerate of their other patrons please, and that includes me.

If you did not open multiple accounts, get your documents in order, get them notarized, and send them on to the casino.

I know it is hard, but try not to panic. Speak to your doctor, maybe they will want to alter your medication, especially if you are having suicidal thoughts. Crisis counseling is surely available too. This casino is one of the good guys.

You might be wise to take yourself to a Gambler's Anonymous meeting. Sounds like it has created problems for you in your past, and it is very easy to go on tilt when you have a big bankroll.

Set up a meeting with your bank too, so they are ready to receive the incoming wire, and discuss perhaps purchasing some kind of annuity or GIC.
 
so hes basicily won 94 grand? lucky mofo. and hes struggling with getting a valid passport and ? call me stupid but what are notary fees?

i reckon the OP has won all this money under a false account? fake details and the other. IMAGINE THAT ER?

well something not quite right. If I'd won that money, I'd be quietly getting my docs in order and keeping schtum.

I don't blame betat for wanting to go over every detail, given this behaviour. If he's legit, they'll pay.
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The fact this guy is acting the way he is suggests to me he knows hes broken the terms somehow, noone, and i mean NOONE. would complain THIS much about noted docs and the KYC process if they had nothing to hide, the money won is basically a house, providing id to get that money would actually make me feel better knowing that betat want to verify its myself there paying, so that way there wouldn't be any mistakes.

reading through the ops babble it appears allegations of multi accounts have been made, and that would explain why the op is threatening all sorts of non-sense, from someone who works in customer service for a casino let me just say, you are the absolute worst kind of customer, because you accept terms and willingly break them and that is somehow my fault. At work i could never say that, but here i can. If you haven't broken the terms and you know you haven't, get the documents you need and be grateful betat are an industry leading casino who will honor the withdrawal.
 
to all fairness

they do ask for stupid things

i dont have 94k to have cash out ect. but they want from me too screenshots of the last transfer to slottyvegas and this both from skrill and neteller , besides i have send them already screeshots from my account, passeport and utility bill

i think it is way too much and they all starting now this weird practices

if he does not have the money why not sending him 500 quid and let him do the stuff ?


just as i wrote it and after depositing round about 2250€

i got this email

We refer to your recent chat session with one of our agents earlier this morning.

As we are unable to accept your Skrill screenshot as part of our KYC verification process we have closed your account and unsubscribed you.

We thank you for your understanding.

Please feel free to contact us if you have any additional questions.

Kind regards,

Michael
Slotty Vegas Support Team


just a note that this skrill screenshot shows my name, skrill id, email adresse

and was accepted by

guts.com
royalpanda.com
videoslots.com
paf.com
betsson.com
williamhill.com

and the list goes on
 
to all fairness

they do ask for stupid things

i dont have 94k to have cash out ect. but they want from me too screenshots of the last transfer to slottyvegas and this both from skrill and neteller , besides i have send them already screeshots from my account, passeport and utility bill

i think it is way too much and they all starting now this weird practices

if he does not have the money why not sending him 500 quid and let him do the stuff ?

Ok, I have just seen you opened another thread about this issue so please ignore my post here.


just as i wrote it and after depositing round about 2250€

i got this email

We refer to your recent chat session with one of our agents earlier this morning.

As we are unable to accept your Skrill screenshot as part of our KYC verification process we have closed your account and unsubscribed you.

We thank you for your understanding.

Please feel free to contact us if you have any additional questions.

Kind regards,

Michael
Slotty Vegas Support Team


just a note that this skrill screenshot shows my name, skrill id, email adresse

and was accepted by

guts.com
royalpanda.com
videoslots.com
paf.com
betsson.com
williamhill.com

and the list goes on

No honest casino would close your account right away because they don't accept your screenshot. There must be something more to it. Im getting a bit tired of players here not posting the whole story but just some bits which serves their claim best.
 
I know it's easy to say but paying a couple of hundred for notaries and jumping through a couple of hoops surely has to be worth doing for what appears to be a guaranteed win....

I could understand if all this was over £200 or something, I know I wouldn't bother personally, but please, for the sake of my sanity, get it done and save us all your incoherent Rainman- esque ramblings
 
No honest casino would close your account right away because they don't accept your screenshot. There must be something more to it. Im getting a bit tired of players here not posting the whole story but just some bits which serves their claim best.

if u are tired you just lay down a bit and rest ?? how about this

i posted the whole story and that's it, i also was thinking if i offended someone , but i clearly didn't

all what i said was, i live in the same damn country as you.. i don't know if this offending enough to get your account closed

anyhow.. u can read my post , and thats the whole communication i had with them
 
if u are tired you just lay down a bit and rest ?? how about this

i posted the whole story and that's it, i also was thinking if i offended someone , but i clearly didn't

all what i said was, i live in the same damn country as you.. i don't know if this offending enough to get your account closed

anyhow.. u can read my post , and thats the whole communication i had with them

Ok, let's see what they have to say about this.
 
to all fairness

they do ask for stupid things

i dont have 94k to have cash out ect. but they want from me too screenshots of the last transfer to slottyvegas and this both from skrill and neteller , besides i have send them already screeshots from my account, passeport and utility bill

i think it is way too much and they all starting now this weird practices

if he does not have the money why not sending him 500 quid and let him do the stuff ?


just as i wrote it and after depositing round about 2250€

i got this email

We refer to your recent chat session with one of our agents earlier this morning.

As we are unable to accept your Skrill screenshot as part of our KYC verification process we have closed your account and unsubscribed you.

We thank you for your understanding.

Please feel free to contact us if you have any additional questions.

Kind regards,

Michael
Slotty Vegas Support Team


just a note that this skrill screenshot shows my name, skrill id, email adresse

and was accepted by

guts.com
royalpanda.com
videoslots.com
paf.com
betsson.com
williamhill.com

and the list goes on
When I verified my account with Betat all I had to do was send them a screenshot of my Neteller account showing their transaction, copy of credit card, photo Id and utility bill. Items were sent and verification took 1 hour. No problems at all. I think there must be something else in play here in order for the Skrill screenshots to be rejected.
 
When I verified my account with Betat all I had to do was send them a screenshot of my Neteller account showing their transaction, copy of credit card, photo Id and utility bill. Items were sent and verification took 1 hour. No problems at all. I think there must be something else in play here in order for the Skrill screenshots to be rejected.

we can also ask royalpanda, who got the exact same skrill screenshot and why they accepted it and we can also ask videslots

let's see what they say

wird schon alles schief gehen
 
we can also ask royalpanda, who got the exact same skrill screenshot and why they accepted it and we can also ask videslots

let's see what they say

wird schon alles schief gehen

You have your own thread about your issue already.
Maybe you could ask people to respond there instead and leave this one for the OP?
 
You have your own thread about your issue already.
Maybe you could ask people to respond there instead and leave this one for the OP?

I wouldn't mind another rant from the OP. They've been interesting to read to say the least :thumbsup:
 
I wouldn't mind another rant from the OP. They've been interesting to read to say the least :thumbsup:

I don't understand what he is saying so I've stopped reading them :)

I do feel a little sorry for the op though because he don't seem to be mentaly stable.
This winning might have cause him more trouble than he can handle.
 
i think OP is bi polar..

this is not a nice illness and effects people around you too .. like calling names and getting angry

but it is something also she can't stop right away

its just a very good moment to show how much you care about a customer even if it is hard to deal with them

my 5 cents only
 
i think OP is bi polar..

this is not a nice illness and effects people around you too .. like calling names and getting angry

but it is something also she can't stop right away

its just a very good moment to show how much you care about a customer even if it is hard to deal with them

my 5 cents only

if i won 94 grand and had fake details and what not i would be instantly bi polar.
 
if i won 94 grand and had fake details and what not i would be instantly bi polar.

who says fake details

you know i got my first passeport when i was like 28 and i only took one because i was travelling out of europe.

Its not that uncommon to not have a passeport .. you would wonder how many don't have one

clearly Glen has some problems , but as I know someone having exact this same illness, its very hard to handle this persons if they are down and depressed

I would advice her to go the doctor and get some pills and have all docs done asap ... better wait till you have the money and inform them ( BetAt ) that it takes some times before you do it and don't loan it from weird people and tell them you have that much money coming in !!!!
 
Digital Certificate

I have signed a digital certificate with relevant attachments and sent them to the Casino. I am yet to see theirs...boom! ah the trusty PK7 - its a bit of a tight squeeze.

We break bread.
 

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Scanning Documents and Sending them by Email...

Sending copies of documents to a casino or anyone only containing your personal information is a definite no! no! - that was the problem...
 
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