hello.
just wanna share with yall my trobles about betamo casino, i won a big win a couple of days ago.
around 28.000 euros, and like 2 weeks ago i won around 10.000 euros and that was no problem to get out to my bank account as just as i did under the casinos withdraws limits that was 4k euros a day and 10k euros a week and 40k euros a month.
but now when i won 28.000 euros in a big bonus game, they just dont rrply my emails, say that my withdraws are under investigation, they cant give me any information about why im under investigation or anything, they just tell me that they will contact me when they have more information!
i have contacted the MGA, the pogg and some other places to get help, can they really do like this?
i have no affiliated account or any bonuses or nothing!
i hav put in alot of money and takin out some, but now they just dont give it to me!
is this possible?
/ R.K
just wanna share with yall my trobles about betamo casino, i won a big win a couple of days ago.
around 28.000 euros, and like 2 weeks ago i won around 10.000 euros and that was no problem to get out to my bank account as just as i did under the casinos withdraws limits that was 4k euros a day and 10k euros a week and 40k euros a month.
but now when i won 28.000 euros in a big bonus game, they just dont rrply my emails, say that my withdraws are under investigation, they cant give me any information about why im under investigation or anything, they just tell me that they will contact me when they have more information!
i have contacted the MGA, the pogg and some other places to get help, can they really do like this?
i have no affiliated account or any bonuses or nothing!
i hav put in alot of money and takin out some, but now they just dont give it to me!
is this possible?
/ R.K