betamo

kretz1986

Newbie member
Joined
Jul 6, 2020
Location
sweden
hello.

just wanna share with yall my trobles about betamo casino, i won a big win a couple of days ago.

around 28.000 euros, and like 2 weeks ago i won around 10.000 euros and that was no problem to get out to my bank account as just as i did under the casinos withdraws limits that was 4k euros a day and 10k euros a week and 40k euros a month.

but now when i won 28.000 euros in a big bonus game, they just dont rrply my emails, say that my withdraws are under investigation, they cant give me any information about why im under investigation or anything, they just tell me that they will contact me when they have more information!

i have contacted the MGA, the pogg and some other places to get help, can they really do like this?

i have no affiliated account or any bonuses or nothing!

i hav put in alot of money and takin out some, but now they just dont give it to me!

is this possible?

/ R.K
 

Slottery

Meister Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Would wait for little while and if they refuse to pay your winnings, then start to contact different instances for complaint. Yet they haven't done much wrong?
 

kretz1986

Newbie member
Joined
Jul 6, 2020
Location
sweden
im thinking why it would take so long time now when the big win is in my account? befor when my saldo wasent this big, the cashout and withdraws took like maximum 2 hours? but now all of a sudden it takes 5 days without even giving me any information? i think they are handeling it wrong, yes! they have an investigation against my account and withdraw, but cant give me any good information about why!

its so clear they just want it to take tome so i will gamble more!
 

kretz1986

Newbie member
Joined
Jul 6, 2020
Location
sweden
the cash out now isent bigger then before, its in there limits and are like 4k and 2.5 k euros like before! so no big 20k euro cashout.

i just think its weird!
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
@homerbert

Rep for N1 Interactive, he might be able to help. :)

Question is though, why do you play at an MGA casino when you are in Sweden? Surprises me that they allow it.
 

kretz1986

Newbie member
Joined
Jul 6, 2020
Location
sweden
I Will write him, thank u. I have been playing alot of swedish casinos and wanted to try one from malta because my brother been living there and worked on casinos and stuff there. Wouldent think it would be a problem so.
 

Robert Rabbit

Newbie member
Joined
Jun 21, 2020
Location
UK
hello.

just wanna share with yall my trobles about betamo casino, i won a big win a couple of days ago.

around 28.000 euros, and like 2 weeks ago i won around 10.000 euros and that was no problem to get out to my bank account as just as i did under the casinos withdraws limits that was 4k euros a day and 10k euros a week and 40k euros a month.

but now when i won 28.000 euros in a big bonus game, they just dont rrply my emails, say that my withdraws are under investigation, they cant give me any information about why im under investigation or anything, they just tell me that they will contact me when they have more information!

i have contacted the MGA, the pogg and some other places to get help, can they really do like this?

i have no affiliated account or any bonuses or nothing!

i hav put in alot of money and takin out some, but now they just dont give it to me!

is this possible?

/ R.K

So you have put in a lot of money over the past 2 weeks and have won almost £40,000 euro's in 2 seperate withdrawals. Lets be honest, they are probably looking into Money Laundering. Why do you gamble in Malta, because my Brother lives there and works on Casinos - they could see that as emphasising their concerns.
 

kretz1986

Newbie member
Joined
Jul 6, 2020
Location
sweden
Yeah i have put in alot and won alot, very vad idea of laundry IF I need to win, i have put in and lost and then on The downside got bonus and won. My brothers name isent The same as mine and he dosent even live there anymore. And he worked on a swedish casino. I won 30k in one game and trying to take it out in small amout.
 

Robert Rabbit

Newbie member
Joined
Jun 21, 2020
Location
UK
Yeah i have put in alot and won alot, very vad idea of laundry IF I need to win, i have put in and lost and then on The downside got bonus and won. My brothers name isent The same as mine and he dosent even live there anymore. And he worked on a swedish casino. I won 30k in one game and trying to take it out in small amout.
I certainly wasn't accusing you of laundering - merely stating that could be why they are checking. The fact is that money launderers don't expect to win on slots. When you are laundering money you take the loss in order to turn dirty money into clean money.

My money just goes clean out of my pockets :)
 
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