Baptism by Fire - success Bet-at.eu - giving it a try

[Igor82]

OK so last update tonight. Just got onto Live Chat and they explained that they're having issues with Ukash for certain currencies and they're working on it. The support agent was very sympathetic and kind. He even gave me a free $10 for all the hassle. Once again top notch service from you guys. Can't wait to be able to deposit lol

Ukash on CAD and AUD currencies has been down since we launched it. WE cannot fix it as its on the payment gateway end. Last update we have is a promise that it will be fixed by next Tuesday :/ For now we wait... other methods are fine though, you mentioned Skrill? That's a viable option until next week.

 

[Andy Walker]

A believer:notworthy

Just wait till Nifty finds out

..and there's me thinking AWP meant "amusement without profit" gosh I need to learn the "tells"

 

[loren]

Instadebit?

Of course I'm clearly biased,but me thinks that the best funding/withdrawal method
for Canadians is instadebit,carried by some of the better houses...not all though...

 

[dandan]

Giving it a go after having read all the previous posts. These guys sound really professional!

 

[dandan]

Mighty peculiar... can't do a skrill transaction. Keeps saying wrong security number yet the numbers are as clear as day

 

[dandan]

Not a skrill issue as I just deposited elsewhere. Most strange!

 

[dandan]

Well I don't get it. Still having issues with depositing via skrill. Sent off and email to betat support as well as my ID docs so hopefully it will be resolved soon. Damn tis my day off ie no one around so total peace and quiet. Was looking forward to playing!

 

[dandan]

I got a msg re whatever.... is my prob solved???

 

[Constantine]

Of course I'm clearly biased,but me thinks that the best funding/withdrawal method
for Canadians is instadebit,carried by some of the better houses...not all though...

Hi Loren,

Would like to inform you that instadebit is also on it's way.

Will keep you updated in regards to this method.

Kind Regards

 

[dandan]

right


Ticket No.: LTK17137016646X (Please use this number in any further communication)

Dear Daniel,



Thank you for contacting us.

You are correct, of course, regarding the screenshot. The screenshot we were referring to is a chance to win money for posting any showing a decent win you make at BETAT. This could allow you to have the win doubled, up to $250. Here's how to do it:

Old / Expired Link

 

[dandan]

I never played not deposited!!!!!!!!!

 

[dandan]

My screenshot was a shot of skrill and their security number.... so am at a loss to understand what the prior msg was about!!!!!!

 

[dandan]

anyone???

 

[Constantine]

anyone???

Hi dandan,

Thank you for your posts.

I'm looking into it as i write. Please give me a bit of time to investigate everything. I'll get back to you asap.

Skrill has been facing some issues the past week with all operators. It could be this.

Thank you for your patience.

Kind Regards

 

[dandan]

ta Constantine.... glad u taking care of me

 

[dandan]

that was bad.... it shouldn't have been sent to me!!!!

You are correct, of course, regarding the screenshot. The screenshot we were referring to is a chance to win money for posting any showing a decent win you make at BETAT. This could allow you to have the win doubled, up to $250. Here's how to do it:

dan

 

[dandan]

serious security issues here!!!!!

 

[Constantine]

serious security issues here!!!!!

Hi dandan,

Please give me a few more minutes

I am just reading the correspondence you had with our CS agents.

I do not really see a security issue here to be honest.

The email you presented here is a response to an email you sent.(it should be better structured, i have to agree to that). But there are no account details or anything that could be a security issue. I would appreciate if you can clarify what is the security issue that you are concerned about.

Kind Regards

 

[dandan]

you gave me another users details....

 

[dandan]

Ticket No.: LTK17137016646X (Please use this number in any further communication)

k.... not mine... but that u got me mixed up with someone else is... by ur own admission .... not good thing to do!!!!

 

[dandan]

and it still does not solve the initial prob of skrill.... as far as could see it was the right security number!!!!

 

[Constantine]

you gave me another users details....

Hello dandan,

This is a serious matter then.

Can you elaborate further please as I cannot see any such thing in the correspondence between CS and yourself.

I would also like to clarify that "by my own admission" as you put it, has not occurred anywhere.

In regards to your Skrill deposit. We have checked everything we can from our side and there does not seem to be a problem. We have also sent Skrill an email to further investigate. Once we receive a reply we will contact you straight away.

Kind Regards

 

[Constantine]

and it still does not solve the initial prob of skrill.... as far as could see it was the right security number!!!!

Hi dandan,

We just received a response from Skrill.

A wrong security number was placed. I would appreciate if you try depositing again or contact Skrill support if the issue persists.

Kind Regards

 

[dandan]

Have tried over and over hence the problem.

But of course am going to draw attention to myself if I'm a fraudster!!!!!

 

[Constantine]

Have tried over and over hence the problem.

But of course am going to draw attention to myself if I'm a fraudster!!!!!

Hi dandan,

It is unfortunate to hear that you still cannot deposit. I would advise you contact Skrill so they can resolve this issue for you.

Nobody accused you of being a fraudster

FYI: I have also noticed that CS dropped a 10 free bonus for the inconvenience this issue may have caused and which is still untouched.

Kind Regards

 

[dandan]

I have tried as said.... am honest as all heck!!!!

I know what I do... and it's all good!!!

 

[dandan]

Lets see what we can do with a $10 chip!

 

[Constantine]

Lets see what we can do with a $10 chip!

Hi dandan,

Wish you the best of luck!

Hope you can also get Skrill working for you.

Kind Regards
Constantine

 

[awesomexd]

still waiting

No updates yet for Ukash?

 

[dionysus]

can't get bet-at to load...anyone else?

 

[Igor82]

No updates yet for Ukash?

Hey - no luck. We're steaming on our end to be honest but hands are as tied as could be.

can't get bet-at to load...anyone else?

I've checked with google DNS settings and all domains load fine?

try typing www.betat.ca?

 

[Constantine]

No updates yet for Ukash?

Hi awesomexd,

I'm glad to inform you that Ukash has now been added.

Kind Regards

 

[awesomexd]

Right on!

Now I get to deposit later on today

 

[awesomexd]

Deposited $25 and ukash works fine

 

[Constantine]

The Dark Knight Rises

Hi All,

We are receiving reports regarding operators experiencing problems with the launch of Microgaming's The Dark Knight Rises, which was scheduled to be released today on BETAT Casino.

In lieu of this, we have decided to postpone our free fiver no deposit bonus offer for the game to Monday, by when we hope that any issues with the game would be dealt with by the provider in order for us to ensure that you will enjoy the best experience possible when playing the game.

Kind Regards

 

[dandan]

I'm still waiting for an email response to ... you guessed it... a skrill issue!

No email from the casino .... nor did I ever have one re the original problem!!! Despite writing via the casino.

Waiting....

 

[dandan]

Anyone???

Or more importantly... a response to the msg I sent 8 hours ago to direct the casino manager.

 

[Nifty29]

Anyone???

Or more importantly... a response to the msg I sent 8 hours ago to direct the casino manager.

Are you taking about a PM Dan?

MOst managers do not work on weekends, plus remember the timezone differences

 

[dandan]

nifty am I asking too much? I didn't get a response via email the first time.... the ticket went unnoticed... same this time!

And yep no the time matey...

 

[Tirilej]

nifty am I asking too much? I didn't get a response via email the first time.... the ticket went unnoticed... same this time!

And yep no the time matey...

If I remember correct they asked you to talk to Skrill since the problem came from their side and not from the casino?
They don't ignore people so they probably assumed you were taken the question to the right place.

 

[dandan]

The prob wasn't with skrill ... all done and dusted with another casino or 2

and i still have yet to have a personal response to my email!!!

 

[dandan]

which was sent again today... via the software to the casino manager!!!

 

[Igor82]

Dandan, casino manager isn't working today unfortunately since it's Saturday. CS is in the office however and you can reach them bia chat. Skill replied to us that you inserted a security code that was erroneous which is why your deposit failed. If it wasn't the case and you are certain if it, you need to check with skrill. I'm sorry we can't help you on our end - we already contacted skrill and recieved their reply when we answered you and we do get successfull skrill deposits. If you'd like I'll try to investigate further personally on Monday and ill ask my team to forward you any replies we may receive. Thank you & I hope you enjoy your weekend!

Igor

 

[Igor82]

nifty am I asking too much? I didn't get a response via email the first time.... the ticket went unnoticed... same this time!

And yep no the time matey...

Sorry on my phone and just caught this-

I'm all for honest review and scrutiny but please refrain from dishonest comments. Not only were you replied to with regards to your 'issue' but Constantine answered you on the thread itself also, and awarded you a bonus which you replied to with thanks and went on to utilize.

Thank you

 

[hoff1985]

Cashout

Made yesterday my first cashout of 400$ . (I'm already verified with all docs).

The 4 hours cashout doesn't work always as i had to see.

Waiting now for 10 hours.....

 

[dionysus]

Made yesterday my first cashout of 400$ . (I'm already verified with all docs).

The 4 hours cashout doesn't work always as i had to see.

Waiting now for 10 hours.....

still waiting on mine from yesterday too (also verified)...as long as it falls under 24 hours, im happy - that seems to be the mark of speedy WDs these days

 

[hoff1985]

Yeah, i'm usually fine with under 24h. BUT: If a casinos use it as a marketing thing to tell everyone that they pay under 4 hours (It's also pointed out on the front page of the casino sometimes) i expect that.

Redbet and Guts also claim to pay out really fast, but they also do ALL THE TIME, and they don't even say in xyz hours, they just say we pay asap. So when there's a casinos that claims to pay in 4 hours, even 10 hours is a no go. Especially for a member who is fully verified with the withdrawal method. If they can not pay 99% of verified withdrawals in 4 hours, they shouldn't use this as a marketing line. Just my opinion.

still waiting on mine from yesterday too (also verified)...as long as it falls under 24 hours, im happy - that seems to be the mark of speedy WDs these days

 

[dionysus]

Yeah, i'm usually fine with under 24h. BUT: If a casinos use it as a marketing thing to tell everyone that they pay under 4 hours (It's also pointed out on the front page of the casino sometimes) i expect that.

Redbet and Guts also claim to pay out really fast, but they also do ALL THE TIME, and they don't even say in xyz hours, they just say we pay asap. So when there's a casinos that claims to pay in 4 hours, even 10 hours is a no go. Especially for a member who is fully verified with the withdrawal method. If they can not pay 99% of verified withdrawals in 4 hours, they shouldn't use this as a marketing line. Just my opinion.

to be fair, I got a pm from Igor, stating there's an office gap during days, so likely if not those few hours, it would be. I get where youre coming from, but as long as it's pretty quick I'm golden

 

[hoff1985]

to be fair, I got a pm from Igor, stating there's an office gap during days, so likely if not those few hours, it would be. I get where youre coming from, but as long as it's pretty quick I'm golden

Yes, me too... Just checked the website again, can't finde anywhere something about "4 hours" anymore. On the Knowledgebase it says "up to 24 hours". So i guess that was more of a marketing gag in the beginning to get a lot of players But it's ok as i can see they're not advertising 4 hours withdrawals anymore... Let's see when i get the money...

 

[Constantine]

Made yesterday my first cashout of 400$ . (I'm already verified with all docs).

The 4 hours cashout doesn't work always as i had to see.

Waiting now for 10 hours.....

still waiting on mine from yesterday too (also verified)...as long as it falls under 24 hours, im happy - that seems to be the mark of speedy WDs these days

Hi Guys,

I'll get onto it straight away.

I'll also check and see why withdrawals took this long.

Kind Regards