Baptism by Fire - success Bet-at.eu - giving it a try

[Constantine]

Yeah, i'm usually fine with under 24h. BUT: If a casinos use it as a marketing thing to tell everyone that they pay under 4 hours (It's also pointed out on the front page of the casino sometimes) i expect that.

Redbet and Guts also claim to pay out really fast, but they also do ALL THE TIME, and they don't even say in xyz hours, they just say we pay asap. So when there's a casinos that claims to pay in 4 hours, even 10 hours is a no go. Especially for a member who is fully verified with the withdrawal method. If they can not pay 99% of verified withdrawals in 4 hours, they shouldn't use this as a marketing line. Just my opinion.

to be fair, I got a pm from Igor, stating there's an office gap during days, so likely if not those few hours, it would be. I get where youre coming from, but as long as it's pretty quick I'm golden

Hi All,

Just noticed this. Must have been sent while i was posting

I would like to be honest and confirm that we do advertise 4 hour withdrawal times.

Not meeting this promise is unacceptable by the standards we have set for ourselves.
We have recruited more staff for this reason alone and also extend CS working hours.

While we do manage to uphold our promise of 4 hour withdrawals most of the times by having stringent procedures in place, on occasion the human element (a.k.a laziness) comes into place and interrupts the flow of things.

The human element is something that all operators have to face and tackle on a daily basis in my opinion, and while some currently tackle it a bit better, some other's don't have withdrawal fees.

Jokes aside: I'm pretty sure Igor will take a very close look to this matter and the reasons behind it, once he comes into the office.

Kind Regards

 

[hoff1985]

Thanks, i know got paid, and all is good

Just make sure that the employees are not on their extended smoke break when i want a cashout

 

[threescatters]

Right I have severe issue with this skrill 1 tap thing. It bypasses the secure token.

Yes in bet at eu menu you can choose to deposit with skrill 1-tap or skrill w/out 1 -tap but it doesn't make a difference to ACTIVATING the facility. Even if you deposit without 1-tap you auto enable 1 tap for bet at eu with the deposit.

After that if you have a secure keycode token for your skrill account it is NOT NEEDED to deposit at bet at eu. I ordered my secure token to avoid anyone being able to access my account. You are forcing those of us with secure tokens to have this security disabled at bet at eu. I realise you can go into skrill afterwards and disable the 1 tap but you have to do this every single time you deposit at bet at eu as it just gets re-enabled again.

I understand some people might want this facility enabled but please igor, the security token makes me feel safe. Don't force me to have that security switched off at bet at eu.

 

[Constantine]

Hi Threescatters,

Thank you for pointing this out.

We will have a look into it and get back to you.

Kind Regards

 

[Igor82]

Yeah, i'm usually fine with under 24h. BUT: If a casinos use it as a marketing thing to tell everyone that they pay under 4 hours (It's also pointed out on the front page of the casino sometimes) i expect that.

Redbet and Guts also claim to pay out really fast, but they also do ALL THE TIME, and they don't even say in xyz hours, they just say we pay asap. So when there's a casinos that claims to pay in 4 hours, even 10 hours is a no go. Especially for a member who is fully verified with the withdrawal method. If they can not pay 99% of verified withdrawals in 4 hours, they shouldn't use this as a marketing line. Just my opinion.

Thanks Costa,

The shift in question actually got a collective warning from me with a very poor result for one of the members, and this is by no means an advert. I hire multiple people to sustain the shift work and while there is a few hour "middle of the night" gap, the morning shift should and does catch withdrawals on time. Human element will fail at times and especially in early days of operation when resource needs to be catered to with care. You as a customer have an absolute right to point out a service sub par to advertised and I thank you for that.

You did also mention other casinos (our competitors) on this thread by name, comparing us side by side, in which case i think it's important you also mention that we don't have withdrawal costs unlike the businesses you mentioned (we take those on for your benefit as our business cost of every deposit and every wd you make - which is also resource); and while on a rare occasion 4hr withdrawal cap in late evening hours may stretch by a few hours, those cases are far and few apart.

Again, I'm sorry you experienced a delay in your withdrawal and should you with to PM me your username I'll see to it that you are compensated accordingly. We will also change our message to say under 12 hours to compensate to those few cases that occasionally happen, or likewise - say ASAP.

Igor

 

[Andy Walker]

Thanks Costa,

The shift in question actually got a collective warning from me with a very poor result for one of the members, and this is by no means an advert. I hire multiple people to sustain the shift work and while there is a few hour "middle of the night" gap, the morning shift should and does catch withdrawals on time. Human element will fail at times and especially in early days of operation when resource needs to be catered to with care. You as a customer have an absolute right to point out a service sub par to advertised and I thank you for that.

You did also mention other casinos (our competitors) on this thread by name, comparing us side by side, in which case i think it's important you also mention that we don't have withdrawal costs unlike the businesses you mentioned (we take those on for your benefit as our business cost of every deposit and every wd you make - which is also resource); and while on a rare occasion 4hr withdrawal cap in late evening hours may stretch by a few hours, those cases are far and few apart.

Again, I'm sorry you experienced a delay in your withdrawal and should you with to PM me your username I'll see to it that you are compensated accordingly. We will also change our message to say under 12 hours to compensate to those few cases that occasionally happen, or likewise - say ASAP.

Igor

Always add the line of “without prejudice”

 

[The Dude]

So, I believe these guys are good to go - meeting the expectations of the Baptism by Fire and should be upgraded to Accredited. Any naysayers? If so speak now.

 

[homerbert]

one of the best new casino here, who can say no, lol?
Igor, is this possible to change acc currency to $ from euro?

 

[Igor82]

one of the best new casino here, who can say no, lol?
Igor, is this possible to change acc currency to $ from euro?

CS will help you through that, it isn't a problem.

 

[incrediblestuff]

Congrats Igor and team!

Looks like your efforts are rewarded accordingly

 

[hoff1985]

I absolutely agree with you. It was just meant, because if you advertise a specific timing you have to meet this standard in 9 of 10 cases, just my opinion. It's just that there are so many casinos out there that tell you they will pay fast, but they don't. But all is good. I received my money and i have to say that i think BETAT is clearly one of the best new Casinos out there. The Design is absolutely fantastic, the Promotions are good and the Support Staff is fast when you have questions.

I will defintiely continue to play there often, especially when you guys are accredited

Thanks Costa,

The shift in question actually got a collective warning from me with a very poor result for one of the members, and this is by no means an advert. I hire multiple people to sustain the shift work and while there is a few hour "middle of the night" gap, the morning shift should and does catch withdrawals on time. Human element will fail at times and especially in early days of operation when resource needs to be catered to with care. You as a customer have an absolute right to point out a service sub par to advertised and I thank you for that.

You did also mention other casinos (our competitors) on this thread by name, comparing us side by side, in which case i think it's important you also mention that we don't have withdrawal costs unlike the businesses you mentioned (we take those on for your benefit as our business cost of every deposit and every wd you make - which is also resource); and while on a rare occasion 4hr withdrawal cap in late evening hours may stretch by a few hours, those cases are far and few apart.

Again, I'm sorry you experienced a delay in your withdrawal and should you with to PM me your username I'll see to it that you are compensated accordingly. We will also change our message to say under 12 hours to compensate to those few cases that occasionally happen, or likewise - say ASAP.

Igor

 

[dionysus]

grr, major lag, game crashes and sys 2 errors...normally, well, it happens, but just frustrating collecting the DKR spins and cant get into game at all now

edit: cant get into other games either (error 2, error 2, and yes, did the login, out, cc clean etc)

 

[dionysus]

if I were a tinfoil hatter, this would be the day, lol

can do no wrong, just burning through WR, well over the $500 range in balance...then game errors, cant get in, finally do get in
my last 500 of WR...then WR nears playthrough, balance equally drops pretty much par
almost $500, no bonus....I'm a buck from WR requirement
lets see if I hit the bonus and clear WR walk away stoked, or if I have to dep once or twice or three times to chase it



and yes, I know this is coincidence..as I said 'IF' I were a tinfoil hat wearer

 

[dionysus]

sigh....busted..made WR, looks like I gotta come come back one day dep (or a couple times) again and chase that bugger

 

[Igor82]

sigh....busted..made WR, looks like I gotta come come back one day dep (or a couple times) again and chase that bugger

What are you chasing?

 

[dionysus]

What are you chasing?

the FS lol, havent had it that high
was doing well, balance and remaining WR were around 500 , thought I'd have some at end to play in 'real' funds. but balance gobbled up as I approached bonus balance to real balance.

Deffo will have to go again, not leaving the FS at plus 50 spins with 3X - 3x is rare enough, never had that many spins yet. Sure, outcome may be poo, but gotta play it, lol. Me and a buck fifty is rare enough to play so want to see it though

 

[Igor82]

You were on acquire a spyglass promotion which TDK wasn't contributing to by the way. Next time click the other one (the greyed out one) to swap their priority and make the relevant promotion active.

Like that each bet will contribute to bonus turnover and promotional fulfilment at the same time.

Igor

 

[dionysus]

thanks, didnt think it was contributing anyway while in bonus funds, my bad

 

[Igor82]

Ah my bad - didnt pay attention to it being bonnie money. Sorry, long day

Just as a reference then, you can simultaneously wager for a promotion and a bonus when real money is in play, so when faced with several promo options (which isnt a rarity in our case) make sure you chose the one that suits you for that situation to maximise your bet values either way.

Ig

 

[vinylweatherman]

if I were a tinfoil hatter, this would be the day, lol

can do no wrong, just burning through WR, well over the $500 range in balance...then game errors, cant get in, finally do get in
my last 500 of WR...then WR nears playthrough, balance equally drops pretty much par
almost $500, no bonus....I'm a buck from WR requirement
lets see if I hit the bonus and clear WR walk away stoked, or if I have to dep once or twice or three times to chase it

View attachment 42203

and yes, I know this is coincidence..as I said 'IF' I were a tinfoil hat wearer

I have tried this, and have noticed that when you have a high accumulation such as 54 @ 3x, you can increase your stake and it DOESN'T get reset. Whilst you may get very little, it might be a tactic worth considering.

I am puzzled that it's even allowed to work this way given that both the fight sequence and free spins are random, and so unlike the other accumulation slots offered by Microgaming, your average bet is not taken into consideration when eventually triggering the free spins at a higher stake than they were built on.

Unless there is some means to take stake changes into consideration, it may be possible to increase RTP by increasing the variance through increasing the stake until the free spins hit, which would pay more in terms of overall session RTP than if the stake remained the same throughout.

The downside is that being random, it is possible that increasing the stake will wipe out the bankroll before triggering the free spins, or that it would be 54 @ 3x of mostly dead spins.

I tried this tactic twice, and twice made a profit over relatively short sessions. It's too small a sample to say whether this could actually produce a higher RTP, or I just got lucky.

A wager challenge event might be the time for a longer term trial, perhaps notching up the stake after every fight sequence, and then dropping it back once the free spins have triggered, and starting the sequence over again.

The possible bet ranges from 0.30 all the way to 75.00

 

[dionysus]

I don't know if playing small, accumulating free spins, then maxing bet later means the game compensates or averages the spins out (I know it does, in say 3Dice ching ching, you cant get away with that, it pays out averaging the bet size)..I played a buck fifty whole way through so it's moot for me anyway


as to the game compensating, I don't see why it would need to. You can trigger the bonus within first couple spins or after 500, so not knowing when itll pop, there's no way to anticipate when to raise bet anyway...so you can bet say, 30 cents for first while, upping bet some time down the road anticipating the bonus round but bonus might trigger in short orders o you CAN'T anticipate when it'll trigger.

 

[dionysus]

woot thanks Igor (and Ben) - new fridge arrived.
White is the old one, now a full-time beer fridge lol, black is new
Last good win was my washer/dryer, this one the new fridge, next is new couch, after that new bed......lol, online gambling is decorating my house

 

[Igor82]

woot thanks Igor (and Ben) - new fridge arrived.
White is the old one, now a full-time beer fridge lol, black is new
Last good win was my washer/dryer, this one the new fridge, next is new couch, after that new bed......lol, online gambling is decorating my house

That's really cool man! You actually made me properly grin at my screen like a dork! Well done mate

 

[dionysus]

lol, Lord knows I sink enough deps back, but I'm pretty good for taking some good wins and running - needed that fridge anyway
Couch next - dog's shredded this one to sh*t..maybe that DKR FS will do me good

 

[vinylweatherman]

I don't know if playing small, accumulating free spins, then maxing bet later means the game compensates or averages the spins out (I know it does, in say 3Dice ching ching, you cant get away with that, it pays out averaging the bet size)..I played a buck fifty whole way through so it's moot for me anyway


as to the game compensating, I don't see why it would need to. You can trigger the bonus within first couple spins or after 500, so not knowing when itll pop, there's no way to anticipate when to raise bet anyway...so you can bet say, 30 cents for first while, upping bet some time down the road anticipating the bonus round but bonus might trigger in short orders o you CAN'T anticipate when it'll trigger.

It's the same with Tomb Raider II, but despite also not being able to predict when that 5th passport will come in, the game does compensate for the varying bet sizes when it does, which indicates that it would be a significant advantage if the player could bet small for the first 4, and then bet high for the last one.

With this Dark Night game, the fight is random, and so is the trigger for the free spins, and all free spins are played at the bet that gave the triggering scatters, without compensating for any smaller bets. If you get a multiplier in the fight, you have doubled the effective value of the free spins, including the ones already accumulated. By increasing stake, you are also increasing the value of all the previous spins and multipliers that have been accumulated on a lower stake.

It could of course be an illusion of design, one that will lure me into investigating the potential of this, but ending up getting just the same RTP over the long term, but with much increased variance due to triggering free spins on higher stakes. It has already lured me twice into trying some strategies based on upping the bet when the free spins accumulate to the larger amounts, and then dropping back once they have been played out.

 

[Fleur-De-Lis]

what is the MAX cashout time?

I liked the rep's answers on this thread, as well as the fact that this casino is a no-download one and pays in 4 hrs or about once the player's identity is verified. I sent in the docs yesterday morning and by night noticed the message saying 'KYC'd' under 'My account' tab, though I haven't received any formal confirmation via email. Should there be any email confirmation, anyway? Or should I just count hours and wait for my money? What is the longest acceptable cashout time for verified players? Many thanks in advance

 

[Constantine]

I liked the rep's answers on this thread, as well as the fact that this casino is a no-download one and pays in 4 hrs or about once the player's identity is verified. I sent in the docs yesterday morning and by night noticed the message saying 'KYC'd' under 'My account' tab, though I haven't received any formal confirmation via email. Should there be any email confirmation, anyway? Or should I just count hours and wait for my money? What is the longest acceptable cashout time for verified players? Many thanks in advance

Hello Fleur-De-Lis,

Congratulations on your win!

Thank you for your positive feedback.

Withdrawal times are usually 4 hours, rarely up to 12hours, for verified members while for non-verified players(verification process) it can take up to 5 days.

I have just sent to you a PM in regards to your withdrawal.

Kind Regards

 

[Fleur-De-Lis]

Thanks! ))

Thank you Constantine,
Can't believe I've already got the funds - that was really quick!

 

[gagamel]

Hi
one bonus question. In T&C for the 300 Euro bonus is written, no Jackpot Slots allowed. That means the Marvel Slots are forbitten for this bonus?

Greetings

 

[Constantine]

Hi
one bonus question. In T&C for the 300 Euro bonus is written, no Jackpot Slots allowed. That means the Marvel Slots are forbitten for this bonus?

Greetings

Hello Gagamel,

Hope you are doing well.

Marvel slots are usually offered by the game provider Playtech which unfortunately we do not currently offer. Which games did you have in mind?

Did you perhaps mean some of the following games which we do provide: Hellboy, Thunderstruck II, Tomb Raider, The Dark Knight Rises, Battlestar Galactica etc.

In regards to Jackpot slot games, you will notice that we have a specific section for these games where you can view them all.

Kind Regards

 

[gagamel]

Well, did my first deposit 150 and 150 bonus as I remember. Played mostly TS and TS2 mostly between 0.50 to 1.00. Well, had a bad session, RTP 77%. But I like this Casino and will give them another try.

 

[dionysus]

77 not too bad
sounds like you had a good run

 

[gagamel]

77% is . I was never out of money in a MG casino in such a short time. But it nobodys fault, it is as it is.
Everytime I make my first deposit I lose this way. I shoud have to stop burning my money.
Without jokes, I like the casino, I think they have a good behavior, the CS asked me how I am
Sometimes you win, sometimes you lose. Maybe you are right and 77% is a good start, lol
Greetings
Sascha

 

[gagamel]

You turn wine into water:notworthy, I turn money into nirvana

 

[dionysus]

You turn wine into water:notworthy, I turn money into nirvana

lol, turning wine into water is a snap - it's the reverse process that would be miraculous

 

[gagamel]

And now I lost 700 in different casinos in 24 hours. A bit nasty but my fault for sure, made wrong decisions and here we are. Make a break now until november and try another hobby. Well I like RC Helicopters and I have a lot of them. Now I have to fly, lol.
Greetings
Sascha

 

[chuchu59]

77 not too bad
sounds like you had a good run

Being sarcastic eh?

 

[mattsgame]

And now I lost 700 in different casinos in 24 hours. A bit nasty but my fault for sure, made wrong decisions and here we are. Make a break now until november and try another hobby. Well I like RC Helicopters and I have a lot of them. Now I have to fly, lol.
Greetings
Sascha

Me too, the other day I was looking for some parts and well the first thing that came up in Google for the term I was looking for was well:

You do not have permission to view link Log in or register now.

*EDIT* Sorry for slight derail Igor and cm folks.

 

[sigothx1]

Hi casinomeister! Been lurking far to long decided i would finally join up, So i found this thread and i liked the look of the site, So i deposited £150 and got the £150 match, My only gripe is that you only get 7 days to turn over the WR's, however im @ 50% of the WR at the moment and have a bankroll of £850, so im not complaining!

I have a quick question guys, i scroll over my balence and its shown as this

Real balence - £700.08
Bonus balence - £150

does this mean if i dont hit the WR in time, or if i simply decide to withdraw the £700, i can do that? or am i tied into the WR until its complete?

 

[dionysus]

Being sarcastic eh?

no, not really. under 50 would be pretty bad...sure 77 isnt great, but ive had much worse

 

[dionysus]

Hi casinomeister! Been lurking far to long decided i would finally join up, So i found this thread and i liked the look of the site, So i deposited £150 and got the £150 match, My only gripe is that you only get 7 days to turn over the WR's, however im @ 50% of the WR at the moment and have a bankroll of £850, so im not complaining!

I have a quick question guys, i scroll over my balence and its shown as this

Real balence - £700.08
Bonus balence - £150

does this mean if i dont hit the WR in time, or if i simply decide to withdraw the £700, i can do that? or am i tied into the WR until its complete?

once your real balance is depleted it goes into your bonus balance and WR kicks in.
from your real money balance, if you hit or do well, and want to WD, you forfeit the bonus balance

 

[Igor82]

does this mean if i dont hit the WR in time, or if i simply decide to withdraw the £700, i can do that? or am i tied into the WR until its complete?

Hi sigo,

Glad to see you join Only the bonus part of your balance will be affected by not completing your wagering, or withdrawing. Whatever is in your real money balance is always available for an instant withdrawal - no conditions.

Hope that helps

Igor

 

[sigothx1]

Thanks for the fast responses, and the PM. Excellent customer service for sure, Your well on your way to making me a loyal customer betat!

Maybe its just sites ive tried, but most make you hit the WR's before any withdraw, and any winnings real or otherwise are forfeited, so i love the fact i can withdraw at any time!

 

[Fleur-De-Lis]

yet another downtime in just two days?

I was kicked out of the game during a feature round, can't access any games now. Was told that there's a technical error ALL MG casinos are experiencing at the moment, but I guess it is not the case. I could access same game in another casino with no issues at all. Umm... not too cool, I'd say.

 

[dionysus]

I was kicked out of the game during a feature round, can't access any games now. Was told that there's a technical error ALL MG casinos are experiencing at the moment, but I guess it is not the case. I could access same game in another casino with no issues at all. Umm... not too cool, I'd say.

Ya, last 2 days and deposits I played there, had A LOT of game stalls and games not loading at all. As to whether it's across the board, I don't know, I didnt play any other MG casinos

 

[Igor82]

I was kicked out of the game during a feature round, can't access any games now. Was told that there's a technical error ALL MG casinos are experiencing at the moment, but I guess it is not the case. I could access same game in another casino with no issues at all. Umm... not too cool, I'd say.

MSG is definitely down across the network (keep in mind different casinos belong to different sub networks).

We're chasing. Should be resolved, as I can see the games working but we haven't received an official reply yet.

 

[Igor82]

MGS confirmed resolution.

 

[Andy Walker]

MGS confirmed resolution.

Was it in 1080p or 720i?

Only kidding

 

[homerbert]

My marketing team used my internal brief toward expectancy calculations on which i based my rewards and tiers - and published them on the site.

No, the spins count does NOT condition whether the achievement is awarded or not - by achieving it in-game, you iwl be rewarded in the site - only the value of how much you will be awarded changes with your average achievement bet value.

I will update the page ASAP. We're launching the site in 4 new languages tomorrow or day after and a re-brand to www.betatcasino.com so i will make sure to include it in the content.

I apologise for the text that is misleading and made you believe you will not be awarded the prize UNLESS you spin so many spins. Again to make it clear - winning it in-game means you will be awarded the reward by next morning.

Igor

by the way, still not updated
also curious, 5 wilds need for paytable gold? Why no reward for them?
and u should add somewhere that achievements rewards need to be wagered x15 before withdrawal is can be made. Did not find about x15 wager anywhere, before check it myself month ago or so.

 

[BETAT]

and u should add somewhere that achievements rewards need to be wagered x15 before withdrawal is can be made. Did not find about x15 wager anywhere, before check it myself month ago or so.

Thanks homerbert - I will be sure to pass that along.