Same here.
I had this same odd error, and even after leaving it a couple of hours it was still there. I contacted support who requested a screenshot.
I sent it in and they replied:-
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Thank you for contacting The VIP Lounge regarding your technical difficulty.
I am sorry to hear that you are unable to purchase additional add-ons for the tournament.
We have passed on your request to our technical department for further review, and will contact you as soon as we receive their reply.
While we will attempt to have an answer for you within 4 hours,
please allow up to 12 hours for a response.
Thank you in advance for your patience.
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Well, it's now 20 hours, and NOONE has got back to me. This happens EVERY EFFIN TIME with casino CS - they give you the old "we'll get back to you in....", but this rarely happens
It is always up to the player to badger away at them to get the promised reply. When things are "referred to the technical department", you can forget about a reply altogether.
Fortunately, I tried again, despite no reply, and the error seems to have cleared. I tried for my final rebuy and got the "an update is available". I chose to skip and play my last buy-in, but it won't let me BECAUSE I have not accepted the update. What is the point of giving the player an option to delay the new games update, only to find they need it even to play EXISTING games. MG have still lost the plot. I am STILL WAITING for the new games to download so I can play out my last Grapevine session. The process is buggy, the new games have not appeared under new games as they shoud, and the update got stuck on the "no worries" slot
I have relaunched the casino a second time, and hopefully it will clear.
Sadly, this process needs to be repeated at ALL MG casinos, and refusing the update for later means I can log in, but neither purchase, withdraw, or play games UNTIL I say "yes" to 1 to 4 hours worth of update.
Microgaming are fantastic for those with a "gambling problem" you can't play for several days each month