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Any US players receive cashouts from NETeller yet?

Has anyone in the U.S. received any money from their NETeller accounts since January 18th?

I have a series of EFT withdrawal requests from NETeller to my bank account that were requested on 1/18. It has now been almost 2 weeks and the transactions are still listed as "pending" within NETeller.

I talked to customer service and they are "unable to give me an estimate as to when the funds will be transferred" but they also "advise against cancelling the EFT withdrawal requests and re-requesting a withdrawal via mailed check" because they "don't know when checks will be mailed either."

Kind of sucks seeing as I need this money to pay bills... You know, unimportant things like my MORTGAGE, credit card bills, HEATING bill, etc...

Fucking beautiful. I hope NETeller goes out of business (after they pay me.)
 
I did this...

Ask your casino if they can except peer to peer. If so contact Neteller and cancel your eft and put the money back into your account. This process only took me about 5 mins this morning at 2:30 am cst with Neteller and no wait on the phone. They put my money back in 2 mins..

My cash was back in my casino account around 4 pm today, I feel better about that than Neteller right now. I don't like the wait game and the unknown of whats going on with this company. My pending eft was from the 16th and still pending.

The down side is I'll wind up playing up most of the money but the upside is I've signed up with another eft provider that still deposits in the US if I win. Then again I might just use them for depositing and request a check from the casino...

Good luck,

Bob
 
No one in the U.S. has been paid via check or EFT since Neteller announced they have left the U.S. market.

This is going to get ugly.
 
Well today I read somewhere...don't remember....that it is gonna take 6 months for neteller to return usa players their money.

I think it was gambling 911 or something like that.

Glad I had no money left in account when this all went down...gla in getting your money!
 
Hearsay

Well today I read somewhere...don't remember....that it is gonna take 6 months for neteller to return usa players their money.

I think it was gambling 911 or something like that.

Glad I had no money left in account when this all went down...gla in getting your money!

Guy at WOL is saying that a CSR told him that a decision had be made to CLOSE all US accounts. Funds would be remitted shortly after.

I don't know if that is really true, but sounds reasonable under the circumstances. Operations must be overwhelmed with calls and such.

Stanford
 
I figured that was coming!

I posted about peer-peer in another post a week or more ago and then this one. I almost fell for the two week wait from Neteller but after the two weeks passed and no money I became very leery of them. I requested a withdraw on the 16th. of Jan and whats weird about this is that I know I requested a withdraw days before this and nothing was deposited. When I went back on the 16th. to check my account it looked as though I hadn't made the withdraw days before. Maybe I had too many cold ones that night but I would have sworn I requested a withdraw days before the 16.. :what:

Anyway this is why I did the peer-peer and I hope some other US players were able to do the same. It appears to me that since all EFT transactions go through the US Federal Reserve Bank that Neteller is screwed and will never be able to deposit US player winnings back into their accounts. EFT transactions are different than credit card transactions which go through a card association and if the F.R.B. is on top of Neteller then say goodbye to your cash! :eek2:


Bob
 
Yep...all US accounts have been uncertified to prevent peer-to-peer transfers.

Great...20k stuck in there still!

They state US accounts will be recertified within 10 days but peer-to-peer transfers would no longer work.
 
I was one of the lucky ones. I ordered a NETeller card immediately after they stopped USA gambling transactions. It arrived a couple of days later, I activated it, ran around all over town like a chicken with my head cut off for 2 or 3 days trying to find an ATM where it would work. Then during the last 2 days before NETeller cut off USA use of the ATM card, I managed to get the vast majority of my funds out. Thank goodness for my losing streak from hell or I'd still have money in there -- I wouldn't have been able to get it all out in the 2 days that my card was working .... :p

A friend still has a $50 EFT to his bank lanquishing in 'pending' phase. And there is no 'cancel' button. I tell him he's lucky. But actually he's smarter than I was. He pulled the majority of his money out of NETeller to the bank just before the proverbial ka-ka hit the fan -- his funds hit his bank the day NETeller shut us out.
 
Why?

Yep...all US accounts have been uncertified to prevent peer-to-peer transfers.

Great...20k stuck in there still!

They state US accounts will be recertified within 10 days but peer-to-peer transfers would no longer work.

Have Neteller said why they did this?

When they shut down for gambling transfers, they told US account holders that they could still use their funds for non-gaming purposes. Since the only "non-gaming" service offered is peer to peer, it seems Neteller are doing their level best to STOP US players from having any kind of access to their funds - they even had to bodge peer to peer by uncertifying accounts to give them time to block it for a specific country.

Now they have made it impossible for US players to get their money out, or even to spend it - while not confiscation, it might as well be.
How would it look if this action had some people going personally bankrupt or having property repossesed, while at the same time having more than enough to cover liabilities stuck in Neteller, and now even Click2Pay.
I was mad enough over having the 6,000 jammed due to "technical difficulties", and am still awaiting the cheque I decided to have instead after they told me they could no longer transfer to my UK POUND bank HERE IN THE UK, till I produced a SWIFT or IBAN code. Today, they E-mail me telling me the technical glitch is over and I will receive my transfer in a couple of days. I hope they screw up & pay twice, i'll make them wait 10 days:mad:
 
I'm about ready to go directly to NETeller headquarters and DEMAND they pay me. Cash, cheque, whatever, just give me my god damn money.

The cost of a round trip plane ticket is a drop in the bucket compared to the amount of my money they are sitting on... Worst of all, none of the money owed to me is gambling money either so they're on really shaky legal ground.

And I simply don't buy their B.S. about not being able to issue paper cheques. Being a business person myself, I know precisely how easy it is to get a Canadian or other processing company to cut cheques for you as a business, it can be done in less than a week.

All they can tell me is "Your money is safe." Yeah no shit, that's the problem: it's in YOUR fucking safe making YOU money. Grrrrrrrrrrrrrrrrr...

Anyone want to go with me to NETeller headquarters and let them know exactly how serious we are?
 
I'm about ready to go directly to NETeller headquarters and DEMAND they pay me. Cash, cheque, whatever, just give me my god damn money.

The cost of a round trip plane ticket is a drop in the bucket compared to the amount of my money they are sitting on... Worst of all, none of the money owed to me is gambling money either so they're on really shaky legal ground.

And I simply don't buy their B.S. about not being able to issue paper cheques. Being a business person myself, I know precisely how easy it is to get a Canadian or other processing company to cut cheques for you as a business, it can be done in less than a week.

All they can tell me is "Your money is safe." Yeah no shit, that's the problem: it's in YOUR fucking safe making YOU money. Grrrrrrrrrrrrrrrrr...

Anyone want to go with me to NETeller headquarters and let them know exactly how serious we are?

I would advise you to send a PM to Bryan ASAP...He's looking for people that have money in Neteller that they can't get out...
 
I sent an email to Neteller asking about getting my funds in the Isle of Man when I am in England next month.

Surprise - no response after several days.

Is this really a possibility ?
 
Funds

While they can't pay out from HQ, there should be no reason why you cannot spend your funds while on holiday should you find a place that accepts Neteller (pretty unlikely though). If you have the ATM card, it should work outside the US without problems.

IF you have relatives here, you could change your Neteller address to their house, and this should make you a temporary resident of the UK, and you will be subject to UK laws, which means you can play online and withdraw funds. If Neteller have a problem with freeing funds for US players who emigrate, or take up a temporary residence abroad, they are not telling the whole truth about this. Normally, people can spend their own money in a foreign country even if the goods/services would not be legal back home. For example, you could legally buy a joint in an Amsterdam "coffee shop", even though bringing it back home would land you in serious trouble! (You might even find that Amsterdam coffee shop that takes Neteller:D )
 
While they can't pay out from HQ, there should be no reason why you cannot spend your funds while on holiday should you find a place that accepts Neteller (pretty unlikely though). If you have the ATM card, it should work outside the US without problems.

Actually, the ATM cards issued by NETeller to U.S. residents are different than the ATM cards issued to Europeans... And much to my dismay, the "american" NETeller ATM cards do not work outside the U.S. Last year I spent over a week trying my card at dozens of ATMs throughout Europe including Germany, London and Amsterdam with zero success.

I finally managed to get NETeller customer service to admit to me (in a heated chat session) that my card will NOT work outside the U.S. And they wouldn't issue me a European ATM card either.
 
Just in case anyone is curious:

I have a "European" card - that is the blue-colored card which will work outside the US, not the gold-colored one which works only inside the US. Nevertheless, it is now "expired" even though there is no expiry date on the card. So I cannot withdraw any funds using the ATM card.

I cannot transfer money to my bank, which is in the US.

I cannot transfer money to any online gambling site.

And now, to top it all off, my "Certified" status - same for all US account holders - has temporarily been removed, to be restored in 10 days, but peer-to-peer transactions will NO longer be enabled.

In short - all US accounts are completely frozen. Your money is "held in trust" until they decide what to do about it.

In other words - all US members are screwed until further notice.
 
It is legal to bet the horses online in many states. At least one legal site used to accept Neteller deposits, but NT cut them off on Jan 16th along with all other gambling sites. There is nothing illegal about, yet they block the transactions (which would be a perfect way to support the struggling racing industry too). NT is really full of it.
 
My best guess is that Neteller is not intentionally willing to cheat everyone.
There is a huge mess around.

overload in sending payments.

reports of DOJ stiffing EFTs on their way to players.

Someone was told by an Isle of Man authority that Neteller is negotiating with the DOJ, and when this will be done everyone will be paid.

Do not blame Neteller for the hyperactivity of a too powerful DOJ.

My 2c
 
My best guess is that Neteller is not intentionally willing to cheat everyone.
There is a huge mess around.

overload in sending payments.

reports of DOJ stiffing EFTs on their way to players.

Someone was told by an Isle of Man authority that Neteller is negotiating with the DOJ, and when this will be done everyone will be paid.

Do not blame Neteller for the hyperactivity of a too powerful DOJ.

My 2c


Well it has been a few weeks now and Neteller has not been forthcoming with its customers about what the real situation is. They have blocked our ability to withdraw and use our money in other transactions with lawful merchants in the US.

If they are negotiating with the DOJ as you claim, then there is no guarantee people will get their money so that statement (by "someone" to an IOM authority) is bears no weight. Do you understand how ludicrous it is that people have to get general information about their funds third and fourth hand from "someone"?
 
As it started they announced that they will pay customers. Except that that is an overload which may technically delay payments. This was pretty much reasonable.

Now it happens that the DOJ is after the EFT payments. So Neteller sent out money and the hooligans of DOJ are preventing them from sending money.

The p2p option has publically become a way to fund gambling, whihc again makes the Neteller guys afriad form the hooligans at DOJ.

Only thing is that, while the Neteller guys were unable to clarify the situation to US customers. There is certainly not too much wit in them being shy. But given themselves are overwhelmingly confused, what do you want them to tell everyone? we do not know what is going on?

Well it has been a few weeks now and Neteller has not been forthcoming with its customers about what the real situation is. They have blocked our ability to withdraw and use our money in other transactions with lawful merchants in the US.

If they are negotiating with the DOJ as you claim, then there is no guarantee people will get their money so that statement (by "someone" to an IOM authority) is bears no weight. Do you understand how ludicrous it is that people have to get general information about their funds third and fourth hand from "someone"?
 
I see Neteller made it clear that they do not know how the withdrawal problems will be resilved

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here they say that even for non-USA members they are unable to transact with US banks.

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Shoot the hoolignas. Not the messanger.
 
I am based in the UK however, it took from the 23rd January until this morning for a withdrawal request from my Neteller Account to hit my UK Bank Account. When normally it takes 3 - 4 days - it took 15 days including weekends.

I am ensuring I have no more funds entering my neteller account as a result. I think non US Players should also consider the same.
 
that maybe a result of CS overload.
When withdrawal and CS requests are ten of hunderd times higher than usual, I can understand this.

From what I read on other boards, non-USA players are getting paid but a little slowlier. Neteller CS says an EFT for a canadian will take 7 days instead of 4-5, but some got their funds within two days.

They also have a problem with sending funds nominated in USD, as per their CS.

Whether we shoudl be afraid or not, I really do not know.

I am based in the UK however, it took from the 23rd January until this morning for a withdrawal request from my Neteller Account to hit my UK Bank Account. When normally it takes 3 - 4 days - it took 15 days including weekends.
 
No Funds Forthcoming to Australia

I requested a bank wire withdrawal to Australia, BEFORE the recent events. The money was deducted from my Neteller account on January 16. There has been no sign of the funds in my bank account - none. That's 24 days as of today. I've tried to call up Neteller with virtually no success. I e-mail them 3 times and get no reply each time. I have no confidence that I will ever get a penny back.
 
Funds

I requested a bank wire withdrawal to Australia, BEFORE the recent events. The money was deducted from my Neteller account on January 16. There has been no sign of the funds in my bank account - none. That's 24 days as of today. I've tried to call up Neteller with virtually no success. I e-mail them 3 times and get no reply each time. I have no confidence that I will ever get a penny back.

This is looking ominous. Too many non-US players are getting caught up in what Neteller claim will cause "minimal impact" for their non-US clients. 24 days for a bank wire is a joke. I was giving their CS the third degree after a week! I got my money by opting for a cheque instead, after broken promises and excuses on the bank transfer.
There are now posts relating to Neteller being told that Barclays (their main bank) will no longer process the bank wires from a number of Costa Rican outfits. This MAY mean that ALL bank wires have been caught up in this, not just for the US. For now, a cheque request seems the best option for non-US players.
The problem with getting any kind of CS is down to the dificulty experienced by US players to get the truth. They are phoning again and again as each promise is broken, and new rumours spring up. The evidence of no US clients being paid supports any rumour that has done the rounds, and is in direct opposition to the official explanations from Neteller.

You MAY have more luck with the UK office than the Canadian call centre, however the UK office is only "office hours", which is at night for you Aussies:D
 
This is looking ominous. Too many non-US players are getting caught up in what Neteller claim will cause "minimal impact" for their non-US clients. 24 days for a bank wire is a joke. I was giving their CS the third degree after a week! I got my money by opting for a cheque instead, after broken promises and excuses on the bank transfer.
There are now posts relating to Neteller being told that Barclays (their main bank) will no longer process the bank wires from a number of Costa Rican outfits. This MAY mean that ALL bank wires have been caught up in this, not just for the US. For now, a cheque request seems the best option for non-US players.
The problem with getting any kind of CS is down to the dificulty experienced by US players to get the truth. They are phoning again and again as each promise is broken, and new rumours spring up. The evidence of no US clients being paid supports any rumour that has done the rounds, and is in direct opposition to the official explanations from Neteller.

You MAY have more luck with the UK office than the Canadian call centre, however the UK office is only "office hours", which is at night for you Aussies:D

If Barclays won't process wire transfers, who's to say they'll honor a check?
 
I just opened a thread in the casino online section.
https://www.casinomeister.com/forums/threads/us-government-stealing-millions-from-gamblers.16568/

I copy here my message. But if you want to reply, I would prefer it to be there.

A recent press release from Neteller says that up to $55 million were consficated by the US authorities.

They state that they are looking for ways to return money to US customers.

$55 million is not much money for Neteller. Losing this amount of money is not what will drive then bankrupt, as they should have over $150 million in cash. Not to count the small companies they own whihc are owrth over $50 million.

Here is the full press release:

Press Release
NETELLER Works to Return Funds to US Customers After US Withdrawal


8 February 2007 - NETELLER Plc (LSE: NLR), the leading global independent online money transfer business, today issued the following update with regard to its US business and criminal charges against two of its founders.

On 19 January 2007, at the request of the Group, the Groups legal advisers met with representatives of the United States Attorneys Office for the Southern District of New York (USAO) to clarify the Groups position with respect to the complaints brought on 16 January 2007 against two of the Groups founders, Mr. Stephen Lawrence and Mr. John Lefebvre. Neither are current employees or directors of NETELLER. In that meeting, the Group pledged to cooperate with the USAO, indicated it was prepared to begin document production promptly and discussed a potential mechanism for arranging an orderly repayment of funds to US customers.

The discussions between the Groups legal advisers and the USAO are ongoing. The Group is, under advice of its legal advisers, commencing production of documents and intends to cooperate with the USAO in its investigation.

Following upon the complaints dated 16 January 2007, banks in the US began declining to permit transactions involving the Group through accounts maintained at one or more automated clearinghouses in the United States. Additionally, the Group has been advised that the USAO has obtained court-ordered seizure warrants seizing funds pertaining to the Groups transactions. To the best of the Groups knowledge, it believes that the amount of funds seized by the USAO or otherwise restricted by third parties does not exceed US$ 55 million. These funds were largely in the process of being transferred from the Group to its US customers or vice versa.

As a result of the restrictions placed by third parties, court-ordered seizures, and related legal concerns, the Group is currently unable to make payments to US customers. Nevertheless, the Group is in discussions with the USAO to manage an orderly return of funds to US customers. As part of these discussions, it is contemplated that the USAO will engage a forensic accounting firm, at the Groups expense, to assist in this process and to examine the Groups financial position. The return of funds to our US customers is a top priority for NETELLER said Ron Martin, Group President and CEO. US customers wishing to withdraw funds from their NETELLER e-wallet accounts will experience ongoing delays while these discussions continue, and a further update will be provided by the Group once effective repayment mechanisms are determined.

To the Groups knowledge, no criminal action or proceeding has been brought against the Group, its current officers or directors by the USAO. Nevertheless, there can be no assurance that the Group will not be charged in a criminal action at some subsequent time. The Group intends to work with the USAO to seek a negotiated resolution of any allegations relating to its US activities. Any resolution of this matter may lead to potential sanctions against the Group including material financial penalties, fines and forfeitures.

It is emphasized that in line with the Groups standard business practices for all customers, funds held by the Group for US customers are held in segregated trust accounts. The Groups own cash position remains strong and the Group currently has sufficient working capital to fund all its customers balances as well as ongoing requirements of the business.

NETELLER remains committed to developing its business in line with its stated strategic objectives including geographical and product diversification for all markets. The Group will focus on its continuing business and the opportunities available in the growing markets of Europe, Asia and the Americas outside of the United States. Since the Groups withdrawal from the US market on 18 January 2007, average daily new account sign-ups of new customers from non-US markets has been around 1,400. This compares to average daily sign ups of 3,303 for the year to 31 December 2006. Daily fee revenue since 18 January 2007 has averaged over US$ 200,000 per day (excluding any revenues from Netbanx, 1-Pay and interest income). These metrics demonstrate the resilience of the Group's ongoing business. NETELLER customers not resident in the US continue to be minimally affected by this withdrawal from the US market.

In view of the continuing uncertainty, the Group's shares will continue to be suspended from trading on AIM for the time being. Further announcements will be made as appropriate.
 

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