Any US players receive cashouts from NETeller yet?

zaphod42

Webmaster
Joined
Apr 24, 2004
Location
A planet in the vicinity of Betelgeuse
Has anyone in the U.S. received any money from their NETeller accounts since January 18th?

I have a series of EFT withdrawal requests from NETeller to my bank account that were requested on 1/18. It has now been almost 2 weeks and the transactions are still listed as "pending" within NETeller.

I talked to customer service and they are "unable to give me an estimate as to when the funds will be transferred" but they also "advise against cancelling the EFT withdrawal requests and re-requesting a withdrawal via mailed check" because they "don't know when checks will be mailed either."

Kind of sucks seeing as I need this money to pay bills... You know, unimportant things like my MORTGAGE, credit card bills, HEATING bill, etc...

Fucking beautiful. I hope NETeller goes out of business (after they pay me.)
 

btbt

Dormant account
Joined
Feb 19, 2006
Location
usa
I did this...

Ask your casino if they can except peer to peer. If so contact Neteller and cancel your eft and put the money back into your account. This process only took me about 5 mins this morning at 2:30 am cst with Neteller and no wait on the phone. They put my money back in 2 mins..

My cash was back in my casino account around 4 pm today, I feel better about that than Neteller right now. I don't like the wait game and the unknown of whats going on with this company. My pending eft was from the 16th and still pending.

The down side is I'll wind up playing up most of the money but the upside is I've signed up with another eft provider that still deposits in the US if I win. Then again I might just use them for depositing and request a check from the casino...

Good luck,

Bob
 

dirk_dangerous

Dormant account
Joined
Apr 12, 2002
No one in the U.S. has been paid via check or EFT since Neteller announced they have left the U.S. market.

This is going to get ugly.
 

bdangel

Dormant account
Joined
Mar 28, 2005
Location
Pa
Well today I read somewhere...don't remember....that it is gonna take 6 months for neteller to return usa players their money.

I think it was gambling 911 or something like that.

Glad I had no money left in account when this all went down...gla in getting your money!
 

Stanford

Dormant account
Joined
Feb 22, 2004
Location
USA
Hearsay

Well today I read somewhere...don't remember....that it is gonna take 6 months for neteller to return usa players their money.

I think it was gambling 911 or something like that.

Glad I had no money left in account when this all went down...gla in getting your money!

Guy at WOL is saying that a CSR told him that a decision had be made to CLOSE all US accounts. Funds would be remitted shortly after.

I don't know if that is really true, but sounds reasonable under the circumstances. Operations must be overwhelmed with calls and such.

Stanford
 

btbt

Dormant account
Joined
Feb 19, 2006
Location
usa
I figured that was coming!

I posted about peer-peer in another post a week or more ago and then this one. I almost fell for the two week wait from Neteller but after the two weeks passed and no money I became very leery of them. I requested a withdraw on the 16th. of Jan and whats weird about this is that I know I requested a withdraw days before this and nothing was deposited. When I went back on the 16th. to check my account it looked as though I hadn't made the withdraw days before. Maybe I had too many cold ones that night but I would have sworn I requested a withdraw days before the 16.. :what:

Anyway this is why I did the peer-peer and I hope some other US players were able to do the same. It appears to me that since all EFT transactions go through the US Federal Reserve Bank that Neteller is screwed and will never be able to deposit US player winnings back into their accounts. EFT transactions are different than credit card transactions which go through a card association and if the F.R.B. is on top of Neteller then say goodbye to your cash! :eek2:


Bob
 

Rangeral

Dormant account
Joined
May 12, 2006
Location
North Little Rock, AR
Neteller uncertified

I just checked my neteller account and it stated that I am now uncertified when I was certified all this time when I registered my bank account. Anyone else??

Rangeral
 

soflat

Experienced Member
Joined
Oct 3, 2005
Location
Florida
I just checked my neteller account and it stated that I am now uncertified when I was certified all this time when I registered my bank account. Anyone else??

Rangeral

I think they uncertified the US accounts to prevent peer-to-peer transfers.
 

Philosopher

Dormant account
Joined
Jan 18, 2007
Location
US
Yep...all US accounts have been uncertified to prevent peer-to-peer transfers.

Great...20k stuck in there still!

They state US accounts will be recertified within 10 days but peer-to-peer transfers would no longer work.
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
I was one of the lucky ones. I ordered a NETeller card immediately after they stopped USA gambling transactions. It arrived a couple of days later, I activated it, ran around all over town like a chicken with my head cut off for 2 or 3 days trying to find an ATM where it would work. Then during the last 2 days before NETeller cut off USA use of the ATM card, I managed to get the vast majority of my funds out. Thank goodness for my losing streak from hell or I'd still have money in there -- I wouldn't have been able to get it all out in the 2 days that my card was working .... :p

A friend still has a $50 EFT to his bank lanquishing in 'pending' phase. And there is no 'cancel' button. I tell him he's lucky. But actually he's smarter than I was. He pulled the majority of his money out of NETeller to the bank just before the proverbial ka-ka hit the fan -- his funds hit his bank the day NETeller shut us out.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Why?

Yep...all US accounts have been uncertified to prevent peer-to-peer transfers.

Great...20k stuck in there still!

They state US accounts will be recertified within 10 days but peer-to-peer transfers would no longer work.

Have Neteller said why they did this?

When they shut down for gambling transfers, they told US account holders that they could still use their funds for non-gaming purposes. Since the only "non-gaming" service offered is peer to peer, it seems Neteller are doing their level best to STOP US players from having any kind of access to their funds - they even had to bodge peer to peer by uncertifying accounts to give them time to block it for a specific country.

Now they have made it impossible for US players to get their money out, or even to spend it - while not confiscation, it might as well be.
How would it look if this action had some people going personally bankrupt or having property repossesed, while at the same time having more than enough to cover liabilities stuck in Neteller, and now even Click2Pay.
I was mad enough over having the 6,000 jammed due to "technical difficulties", and am still awaiting the cheque I decided to have instead after they told me they could no longer transfer to my UK POUND bank HERE IN THE UK, till I produced a SWIFT or IBAN code. Today, they E-mail me telling me the technical glitch is over and I will receive my transfer in a couple of days. I hope they screw up & pay twice, i'll make them wait 10 days:mad:
 

zaphod42

Webmaster
Joined
Apr 24, 2004
Location
A planet in the vicinity of Betelgeuse
I'm about ready to go directly to NETeller headquarters and DEMAND they pay me. Cash, cheque, whatever, just give me my god damn money.

The cost of a round trip plane ticket is a drop in the bucket compared to the amount of my money they are sitting on... Worst of all, none of the money owed to me is gambling money either so they're on really shaky legal ground.

And I simply don't buy their B.S. about not being able to issue paper cheques. Being a business person myself, I know precisely how easy it is to get a Canadian or other processing company to cut cheques for you as a business, it can be done in less than a week.

All they can tell me is "Your money is safe." Yeah no shit, that's the problem: it's in YOUR fucking safe making YOU money. Grrrrrrrrrrrrrrrrr...

Anyone want to go with me to NETeller headquarters and let them know exactly how serious we are?
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
I'm about ready to go directly to NETeller headquarters and DEMAND they pay me. Cash, cheque, whatever, just give me my god damn money.

The cost of a round trip plane ticket is a drop in the bucket compared to the amount of my money they are sitting on... Worst of all, none of the money owed to me is gambling money either so they're on really shaky legal ground.

And I simply don't buy their B.S. about not being able to issue paper cheques. Being a business person myself, I know precisely how easy it is to get a Canadian or other processing company to cut cheques for you as a business, it can be done in less than a week.

All they can tell me is "Your money is safe." Yeah no shit, that's the problem: it's in YOUR fucking safe making YOU money. Grrrrrrrrrrrrrrrrr...

Anyone want to go with me to NETeller headquarters and let them know exactly how serious we are?

I would advise you to send a PM to Bryan ASAP...He's looking for people that have money in Neteller that they can't get out...
 

two_card

Dormant account
Joined
Nov 9, 2001
I sent an email to Neteller asking about getting my funds in the Isle of Man when I am in England next month.

Surprise - no response after several days.

Is this really a possibility ?
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Funds

While they can't pay out from HQ, there should be no reason why you cannot spend your funds while on holiday should you find a place that accepts Neteller (pretty unlikely though). If you have the ATM card, it should work outside the US without problems.

IF you have relatives here, you could change your Neteller address to their house, and this should make you a temporary resident of the UK, and you will be subject to UK laws, which means you can play online and withdraw funds. If Neteller have a problem with freeing funds for US players who emigrate, or take up a temporary residence abroad, they are not telling the whole truth about this. Normally, people can spend their own money in a foreign country even if the goods/services would not be legal back home. For example, you could legally buy a joint in an Amsterdam "coffee shop", even though bringing it back home would land you in serious trouble! (You might even find that Amsterdam coffee shop that takes Neteller:D )
 

zaphod42

Webmaster
Joined
Apr 24, 2004
Location
A planet in the vicinity of Betelgeuse
While they can't pay out from HQ, there should be no reason why you cannot spend your funds while on holiday should you find a place that accepts Neteller (pretty unlikely though). If you have the ATM card, it should work outside the US without problems.

Actually, the ATM cards issued by NETeller to U.S. residents are different than the ATM cards issued to Europeans... And much to my dismay, the "american" NETeller ATM cards do not work outside the U.S. Last year I spent over a week trying my card at dozens of ATMs throughout Europe including Germany, London and Amsterdam with zero success.

I finally managed to get NETeller customer service to admit to me (in a heated chat session) that my card will NOT work outside the U.S. And they wouldn't issue me a European ATM card either.
 

spearmaster

RIP Ted
Joined
Jan 12, 2001
Location
Heaven
Just in case anyone is curious:

I have a "European" card - that is the blue-colored card which will work outside the US, not the gold-colored one which works only inside the US. Nevertheless, it is now "expired" even though there is no expiry date on the card. So I cannot withdraw any funds using the ATM card.

I cannot transfer money to my bank, which is in the US.

I cannot transfer money to any online gambling site.

And now, to top it all off, my "Certified" status - same for all US account holders - has temporarily been removed, to be restored in 10 days, but peer-to-peer transactions will NO longer be enabled.

In short - all US accounts are completely frozen. Your money is "held in trust" until they decide what to do about it.

In other words - all US members are screwed until further notice.
 
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