- Joined
- Jun 3, 2013
- Location
- Dún Dealgan
I just wanted to share this story as I feel compliments are due when deserved.
I did win 50 Euro bonus money as one of the depositors last month at CasinoEuro.
I only found this out today when logging into my account.
I had not ticked e-mail notifications so I never received the message via e-mail.
Of course the 50 Euro expired so it was not visible on my account.
Went into live chat and spoke to a very friendly CS rep.
She told me she would see what she could do for me and within 2 minutes I was told they would re add the 50 Euro for me.
I mean,that is just 2 thumbs up for me as the bonus had expired and they could have decided to not add it back for me.
Another great experience at this casino.
That's why I keep coming back here every time.
Thanks CasinoEuro,these are the big ++++ in my book.
I did win 50 Euro bonus money as one of the depositors last month at CasinoEuro.
I only found this out today when logging into my account.
I had not ticked e-mail notifications so I never received the message via e-mail.
Of course the 50 Euro expired so it was not visible on my account.
Went into live chat and spoke to a very friendly CS rep.
She told me she would see what she could do for me and within 2 minutes I was told they would re add the 50 Euro for me.
I mean,that is just 2 thumbs up for me as the bonus had expired and they could have decided to not add it back for me.
Another great experience at this casino.
That's why I keep coming back here every time.
Thanks CasinoEuro,these are the big ++++ in my book.