ATTN: Casino Rep Another thumbs up for CasinoEuro (BML Group)

lotusch

BTG, Be Terrified Guys
PABaccred
webby
CAG
mm3
I just wanted to share this story as I feel compliments are due when deserved.
I did win 50 Euro bonus money as one of the depositors last month at CasinoEuro.
I only found this out today when logging into my account.
I had not ticked e-mail notifications so I never received the message via e-mail.

Of course the 50 Euro expired so it was not visible on my account.

Went into live chat and spoke to a very friendly CS rep.
She told me she would see what she could do for me and within 2 minutes I was told they would re add the 50 Euro for me.

I mean,that is just 2 thumbs up for me as the bonus had expired and they could have decided to not add it back for me.

Another great experience at this casino.

That's why I keep coming back here every time. :thumbsup::thumbsup:

Thanks CasinoEuro,these are the big ++++ in my book. :)

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MrSilver

Experienced Member
webby
MM
awww Free 50$...that's Nice, maybe i'll check out this Casino ;)

did you grab the 20Spin at 1.5 as well Lotusch?
 

lotusch

BTG, Be Terrified Guys
PABaccred
webby
CAG
mm3
awww Free 50$...that's Nice, maybe i'll check out this Casino ;)

did you grab the 20Spin at 1.5 as well Lotusch?
Yes,did manage to get a cash out on those actually of €250.00. :D
 

spoton

Senior Member
webmeister
I played at their site the other day, and noticed that they have gone from being on of the casinos with the best selection of slots, to one of the worst. Alot of it due to WMS games getting pulled, but I also see they don't have all newish MG releases aswell.
 

Betsson-Group

Accredited Casino Representative
Hi lotusch,

I'm happy to hear your happy with the support you received from us. And congratulation with the winning! The two thumbs up have been passed on to Customer Support :)

@spoton, please let me know if you have any specific slots/providers in mind, and I will look into it for you.

Best Regards,
Halvor
Betsson Group
 

lotusch

BTG, Be Terrified Guys
PABaccred
webby
CAG
mm3
And my winnings (1100 Euro) have been paid into my Skrill.

Thanks again guys! :):)
 
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