Hi Guys,
Opened an account at AP on the 5th Oct and deposited $750, got a bonus of $750 and needed to wager $75000 on blackjack before I was allowed to withdraw.
On the 8th Oct received an email saying "our security system suspended your Absolute Poker account because it detected an abnormal deposit pattern, please provide us with ID".
So I send in my passport, front and back of credit card used, utility bill showing my address and an agreement form for the credit card". On the 9th receive an email back saying "thanks your account is now back open and sorry for the inconvenience".
So I continue playing blackjack and on the 13th completed the $75000 requirements, at that point my balance was $1840 and I requested a withdrawal via moneybookers.
After 4 days hadn't received the money so tried to log into AP to see the status but it wouldn't let me in, so I rang CS and was told my account had been closed and all money was seized (including my deposit), apparently the reason being that the card processors had told them I was risky in some way. This is nonsense they just don't want to pay my winnings.
I have now received my deposit back onto my credit card after contacting Natwest although I am about 25 down because of the exchange fees but they flat refuse to pay my winnings accusing me of fraudulent activity.
I have PAB but as yet haven't had a reply but I know there is a big issue with AP on the poker side and Bryan is no doubt busy helping with that.
Only wished I'd spotted the poker threads before I deposited but would appreciate any help from you guys.
Opened an account at AP on the 5th Oct and deposited $750, got a bonus of $750 and needed to wager $75000 on blackjack before I was allowed to withdraw.
On the 8th Oct received an email saying "our security system suspended your Absolute Poker account because it detected an abnormal deposit pattern, please provide us with ID".
So I send in my passport, front and back of credit card used, utility bill showing my address and an agreement form for the credit card". On the 9th receive an email back saying "thanks your account is now back open and sorry for the inconvenience".
So I continue playing blackjack and on the 13th completed the $75000 requirements, at that point my balance was $1840 and I requested a withdrawal via moneybookers.
After 4 days hadn't received the money so tried to log into AP to see the status but it wouldn't let me in, so I rang CS and was told my account had been closed and all money was seized (including my deposit), apparently the reason being that the card processors had told them I was risky in some way. This is nonsense they just don't want to pay my winnings.
I have now received my deposit back onto my credit card after contacting Natwest although I am about 25 down because of the exchange fees but they flat refuse to pay my winnings accusing me of fraudulent activity.
I have PAB but as yet haven't had a reply but I know there is a big issue with AP on the poker side and Bryan is no doubt busy helping with that.
Only wished I'd spotted the poker threads before I deposited but would appreciate any help from you guys.