nickmontreal
Dormant account
- Joined
- Aug 13, 2012
- Location
- Canada
888 Casino blocked my account while I was playing Real dealer BlackJack and I had a bet on the table. I got kicked out literally kicked out of the game and then I received the following email:
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Dear Nick,
I am Naik S. from the Operations Department at Cassava Enterprises (Gibraltar) Ltd., Cassava Enterprises manage operational services for 888casino. I am contacting you with regards to your account with username "nickmontreal".
As this account is related to other accounts that have been closed across our network, we have temporarily suspended your membership.
If you would like to discuss this matter further, please feel free to contact us.
We apologize for any inconvenience caused.
Regards,
Naik S.
Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net
---
I replied to that email informing them that I had an old closed account (I asked them back in the days to close an account that I didn't want to use anymore).
And recently I wanted to play again so I created the new account "nickmontreal". I wasn't attempting to do nothing wrong or abusing a welcome bonus or anything.
I am still waiting to get an answer.. But this is very barbaric from them, to kick me out of a real dealer blackjack game. Instead of calling me directly and try to fix things. As you can see in the email they sent me, there is not even a phone number. I'm still waiting to get an email from them. I have a balance of 1000$ I am very concerned about this situation.
This rogue casino has been reviewed here
---
Dear Nick,
I am Naik S. from the Operations Department at Cassava Enterprises (Gibraltar) Ltd., Cassava Enterprises manage operational services for 888casino. I am contacting you with regards to your account with username "nickmontreal".
As this account is related to other accounts that have been closed across our network, we have temporarily suspended your membership.
If you would like to discuss this matter further, please feel free to contact us.
We apologize for any inconvenience caused.
Regards,
Naik S.
Operations Department
Cassava (Gibraltar) Ltd.
operations@cassava.net
---
I replied to that email informing them that I had an old closed account (I asked them back in the days to close an account that I didn't want to use anymore).
And recently I wanted to play again so I created the new account "nickmontreal". I wasn't attempting to do nothing wrong or abusing a welcome bonus or anything.
I am still waiting to get an answer.. But this is very barbaric from them, to kick me out of a real dealer blackjack game. Instead of calling me directly and try to fix things. As you can see in the email they sent me, there is not even a phone number. I'm still waiting to get an email from them. I have a balance of 1000$ I am very concerned about this situation.
This rogue casino has been reviewed here