3dice - Those of you thinking about playing at 3dice:

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well i decided to try this place also. i even won some money on the depositors tourney. i suspect that if the b&m casinos ever get involved here in the u.s. then they will probably run things similarly. very customer oriented. they even have their own forum. my early concerns? no playthrough on free money won from tourney's, tremendous comp system including no playthrough bonus money added to deposits. all good for the player but one would hope they have the working capital to offer such rewards. place looks great so far. i have made a few small deposits but will throw some more their way. i hope it's not too good to be true.
 
Award winning 3Dice is awesome - Best Global Casino 2022, 2013, 2012, 2011, 2010, Best Customer Service awards, Best Casino Managers and way more!
I just checked my status of my withdrawel and it said "busy". Never heard of that term used for a withdrawel. BTW, has anybody used their cc to deposit, and if they have did they require you to send in documents? I had a live chat with a operator telling her that I was going to use my cc to deposit and should I e-mail my docs and she said no, thought that was unusual.

I should also say that it's nice to have a new casino around that has a rep who visits the forum regulary, more importantly one who is responsive and respectful.

thanks enzo,
liz d.
 
I just checked my status of my withdrawel and it said "busy". Never heard of that term used for a withdrawel. BTW, has anybody used their cc to deposit, and if they have did they require you to send in documents? I had a live chat with a operator telling her that I was going to use my cc to deposit and should I e-mail my docs and she said no, thought that was unusual.

I should also say that it's nice to have a new casino around that has a rep who visits the forum regulary, more importantly one who is responsive and respectful.

thanks enzo,
liz d.

i used visa to deposit but havnt withdrawn yet. i just assumed i would be asked for docs when the time came.
 
I would like to add that Enzo even tried to help KK soft his software problem and that had nothing to do with 3 dice. Couldnt post there for some reason so the thumbs up here instead.
 
I just checked my status of my withdrawel and it said "busy". Never heard of that term used for a withdrawel. BTW, has anybody used their cc to deposit, and if they have did they require you to send in documents? I had a live chat with a operator telling her that I was going to use my cc to deposit and should I e-mail my docs and she said no, thought that was unusual.

I should also say that it's nice to have a new casino around that has a rep who visits the forum regulary, more importantly one who is responsive and respectful.

thanks enzo,
liz d.

I don't think you need to send documents! I didn't! They're totally different that what we've come to expect from online casinos these days. No hassles and FAST withdrawls. Instant withdrawls for Neteller and some other methods. Online casinos have trained us to expect a battle for our money the minute we hit the "withdrawl" button, but 3Dice rises above all that nonsense. In fact, when you withdrawl winnings, there isn't even an option to reverse them . How sweet is that? I was tempted to reverse some of my withdrawl last night but couldn't find any way to do it. I'm glad for that!
 
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Enzo has been transparent, open, helpful, and informative since day one... here's something from mid February

The group behind 3dice also owns two land based casino's in Antwerp (called 'Panache' and 'Poker Palace'). These are no 'vegas style' hotel casinos, much smaller but licensed and regulated "class II" Belgian casinos that have been very succesfull for well over a decade. Although well known in Antwerp, the lack of web-presence of these casinos will make it hard to find information about them - We'd be happy to post some pictures, addresses and telephone nrs if that would be usefull.

I agree completely with 1819 about the future. And when the Vegas brands come online, 3Dice will have set the benchmark for customer service and the "we'll get back to you if and when we feel like it" casinos will probably dry up and blow away. I'm afraid the MGM's and Harrahs will place us in a caste system though... high rollers get the love and low rollers suck a toe... I don't see that happening when 3Dice grows exponentially, just a gut feeling based on their record so far:thumbsup:
 
This is in response to my previous post!

Enzo contacted me after reading my post in which I stated that there wasn't a reverse withdrawl option and he told me that there IS in fact a reversal option from your withdrawls, but the reason I couldn't find it is because my money had already been processed and was on its way! We're only talking a few hours after making the withdrawl and requesting winnings by check. That sets a new world record in my book!
 
Tim, you are right. I just checked my history and my check has been approved without docs in less than 12 hours.Will see how long it takes to arrive. It seems that we finally have a new casino that doesn't put us thru hoops to receive a cashout. What a breath of fresh air.

thanks enzo,
liz d.
 
Babs said her check was in her mailbox the next day! I don't expect it that fast, but you never know. These guys are good!
 
Hi all!

I just had to post :)
Theres a reverse. When you do a cashout, it will say "cancel" at the history tab. BUT....you need to be fast, faster than Enzo, and that wont be easy i can tell you. :D

(((HUGS))) Trollet
 
Nice Win

About three weeks ago, I thought that I would try something different. So I used my prepaid Visa to deposit $50.00, and received a $50.00 bonus. I started playing Super Suits, as I won I increased my bets. After quite a few hours, I cashed out for a considerable amount of $$. I initially tried to use ARCH to withdraw, my financial institution said that they will not accept oversea's wires. Enzo, and Bob were incredible. They had someone Western Union the money to me, they even called to make sure that I received the $$. I have NEVER received such wonderful support. :thumbsup:
 
played again tonight and won 40% of my deposit. might be my lucky casino for a while.
 
Thanks Enzo!!!

Had slight problem with the software primarily because when I went to AMD to get an updated driver for my video card I made the mistake of downloading a package which included a new control panel which conflicted with the original control panel that remained after installation. While trying to help me, Enzo (who originally suggested the update and provided a link - I made the mistake of downloading more than just the driver!) left me a nice comp in my account for when I got my **** straight. Got it up to over $400 and, plagued by guilt (a little) and complicated with greed (alot), I lost it all back save $10 worth of tournament chips I had purchased from my balance that I am enjoying immensely!
 
my little snippet...

I just converted some 'gonegambling' points (sorry, not sure if it's a faux-pas to mention other portals)..however - I swear the code to claim my funds in my 3Dice account was in there and I received the notification via email before I was even done half way clicking the submit button at the fore-mentioned place..

okay, a tad bit of an exageration but it was fast..as if they saw me coming.:D

I realize it has nothing to do with cash-outs etc and I'll probably lose it because the cash out button is still foreign to me but nonetheless, it's been a long day and this just gave me a little perk..:)
 
I have to add in my two cents worth..

Enzo is the best casino rep I have ever had the pleasure of dealing with..
He even PM'd me to see if I did get my M.O. and to see how my move went!!
WTG 3DICE and Enzo...
my first win was on a first deposit bonus... $14.00 deposit cashed out a hundred!

last night deposit was $25 and cashed out $300!!

Definately my favorite casino and casino rep! IMHO! :thumbsup:
 
2nd withdrawel approved this morning, so I have 2 checks approved in the last 2 days requested by mail,lets see how long it takes.
 
Award winning 3Dice is awesome - Best Global Casino 2022, 2013, 2012, 2011, 2010, Best Customer Service awards, Best Casino Managers and way more!
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