Now all we need is for Enzo to please revisit the loyalty rewards. The process needs to be fine tuned with clear explanations of how it works. It has been explained to me numerous times and I understand the deposits dont really help increase your loyalty level but the amount wagered over the previous 10-20-30 days does. This works if you hit a hot streak but when you go through some tough deposits (which tends to happen a lot these days) you are not only not getting any playtime but your loyalty level drops, and drops, and drops compounding the problem. I guess what I am getting at is, deposits should count for something when calculating loyalty, if nothing else your loyalty level should not drop if you deposit over the calculation time frame.
Just some ideas, 3Dice is my favorite casino on the net. It is one of two sites I play at. I'm just trying to make it better.