- Joined
- Nov 25, 2004
- Location
- Finland
I sent an email to 32 Red's general support email address (support@) and received this reply:
I disagree with this policy. I'd like have support available via email when I'm not in such a hurry to get an answer. Of course having instant support available via chat etc. is great, but not answering to emails is not providing the best possible service IMHO.
Anyone else share my view on this?
As part of our ongoing commitment to providing the best possible service to our players, emails to this address are no longer being monitored. The fastest way to get in touch is via our new Help Centre
I disagree with this policy. I'd like have support available via email when I'm not in such a hurry to get an answer. Of course having instant support available via chat etc. is great, but not answering to emails is not providing the best possible service IMHO.
Anyone else share my view on this?