32 Red have purchased Roxy Palace

Although I adore and trust 32 Red above most others, I'll join in on your 'moan' but in a 'not too bothered really' sort of way :eek:

I deposit 2-3 times per week, EVERY week, luck until last fortnight or so been crapper than crap all year!!!

Not one comp at all to the point I started to wonder whether there was a note on my account 'This is the jammy git who got that 5 reel shit storm!'

Points have been topped up once or twice but only when in touching distance of the magical 1,000

Red Letter day used to land 2-3 times per month but I've not seen that for a couple of months now, it was always £10 too, never anymore.

I've also deposited and wagered enough to have got various Slotsmeister prizes ranging from £20 to £50 and yet not once have I cleared the WR or W/D from it.

Got to end this on a positive so here goes, IR had been DESTROYING me all year until this week I finally hit a £203.85 Wild Desire (3 reels with matching Michael n J's) preceeded by all 5 Scatters on Thunderstruck.

But I also have to say these are the only memorable hits I've had all year!

Same here mate. Actually asked Mark if i can open a thread about the RLD bonuses and he did not object. Didn't get to do it until now though. He provided me with the list for the past 2.5 years and on average i had 2 RLD bonuses every month until May this year. In the past 3.5 months i had, guess..... 1!!! :what: :confused: Deposit/loss levels are all similar to the previous years.

So something has definitely changed. Also extra chips have become super hard to get even on big losses. I lost over 10K in August at 32RED and was given a extra 100 chips comp!!! :rolleyes: ... that is 1%

Same stuff with the rubies, just consider my deposit levels and today they were at 721.... answer was a tedious: "I really shouldn't&couldn't but as a one off i will top them up, just for you" ....really? :rolleyes:

Today i "did a harry" again and reversed part of my withdrawal from yesterday evening which missed the cut-off to be paid today. Lost that part again as always in the past months/year.... today it was Centre Court - 1000 spins no free spins and then it paid 15 x bet, another 500 spins to the next round and it paid 23 x bet, another 300 to the next round and it paid 45 x bet.

As you Jon, i do like 32RED for download MG casinos but they do make it harder and harder to stay loyal. The endless pending periods, which are in no way 24 hrs, even during the week it can be up to 47.99hrs if you miss the cut-off by 1 minute. Just a pain in the butt really. :eek2: :mad: Last Friday i made it to 1600$ in withdrawals, by Monday that diminished to 675$. Yesterday it was 425$ (from that 100 free comp) and i am down to 75$ now. No matter which slot i chose when reversing, it just goes into "killer" mode for hours. Over the weekend it was Mega Moolah, today it was Centre Court.
 
Same here mate. Actually asked Mark if i can open a thread about the RLD bonuses and he did not object. Didn't get to do it until now though. He provided me with the list for the past 2.5 years and on average i had 2 RLD bonuses every month until May this year. In the past 3.5 months i had, guess..... 1!!! :what: :confused: Deposit/loss levels are all similar to the previous years.

So something has definitely changed. Also extra chips have become super hard to get even on big losses. I lost over 10K in August at 32RED and was given a extra 100 chips comp!!! :rolleyes: ... that is 1%

Same stuff with the rubies, just consider my deposit levels and today they were at 721.... answer was a tedious: "I really shouldn't&couldn't but as a one off i will top them up, just for you" ....really? :rolleyes:

Today i "did a harry" again and reversed part of my withdrawal from yesterday evening which missed the cut-off to be paid today. Lost that part again as always in the past months/year.... today it was Centre Court - 1000 spins no free spins and then it paid 15 x bet, another 500 spins to the next round and it paid 23 x bet, another 300 to the next round and it paid 45 x bet.

As you Jon, i do like 32RED for download MG casinos but they do make it harder and harder to stay loyal. The endless pending periods, which are in no way 24 hrs, even during the week it can be up to 47.99hrs if you miss the cut-off by 1 minute. Just a pain in the butt really. :eek2: :mad: Last Friday i made it to 1600$ in withdrawals, by Monday that diminished to 675$. Yesterday it was 425$ (from that 100 free comp) and i am down to 75$ now. No matter which slot i chose when reversing, it just goes into "killer" mode for hours. Over the weekend it was Mega Moolah, today it was Centre Court.

Hi Harry. Just quick thanks for you post and comments. Sorry to hear about your bad run. But yeah the only main reason I still play here is I do love 32Red I will not say anything bad about them as yes they are top class and so is Mark if not the best then one of the best Rep's here at casinomeister (sorry every other Rep's :oops::p ).

BUT main reason i play is that i do much more enjoy Microgaming slots played in download client full screen instead of horrible flash. (I really can not stand betat's very small windows flash based - sorry betat you are among the best but i do not like playing small windows hehe).
 
I'm down over 5 grand this year over the whole 32red group. Enough said.
Friendly as they are they even denied the Nedplay reload this month because that was the only of their 4 properties I'm up by a whopping 36€ this year (invite only, seriously?).

I've learned the lesson and sadly moved on. As you know I'm an avid supporter of the aforementioned multi-platform casinos and their approach to reward loyalty. Reverse times are not that painful to me since I'm not prone to reversing but the days when 32red really rewarded loyalty are over unfortunately. Don't get me wrong they are still "good" but not top-notch anymore.
 
Some excellent points raised above!

In particular the ones regarding Download being so much more enjoyable than 'orrible flash, couldn't agree more.

Mark is defo a top bloke and if that day ever came that a problem arose I'm more than confident he would 'bend over backwards' to help us out!

I totally also feel the pain regarding 'staying loyal' when losing streaks kick in and play time is awful, however I suppose with a clear mind (not played today yet :p) this could be applied to any casino not just 32 Red.

I do feel constantly been told 'No' from support during bad runs can be frustrating too and this has on occasion made me feel that loyalty is no longer appreciated / not recognised, especially being a low roller. Then I stop and think 'Which other casinos give compensation, not many'

I have devised a 'loyal player guarantee scheme' which could work well for regular depositors who have bad streaks, doubt whether any sane casino would ever use it tho!

EDIT: Just came off Support (James - Very helpful!) to check withdrawal methods information and he topped me up from 800 so I can have a few spins, well impressed as I didn't really ask for that lol!
 
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Some excellent points raised above!

In particular the ones regarding Download being so much more enjoyable than 'orrible flash, couldn't agree more.

Mark is defo a top bloke and if that day ever came that a problem arose I'm more than confident he would 'bend over backwards' to help us out!

I totally also feel the pain regarding 'staying loyal' when losing streaks kick in and play time is awful, however I suppose with a clear mind (not played today yet :p) this could be applied to any casino not just 32 Red.

I do feel constantly been told 'No' from support during bad runs can be frustrating too and this has on occasion made me feel that loyalty is no longer appreciated / not recognised, especially being a low roller. Then I stop and think 'Which other casinos give compensation, not many'

I have devised a 'loyal player guarantee scheme' which could work well for regular depositors who have bad streaks, doubt whether any sane casino would ever use it tho!

EDIT: Just came off Support (James - Very helpful!) to check withdrawal methods information and he topped me up from 800 so I can have a few spins, well impressed as I didn't really ask for that lol!

You have to reckon being denied when you usually make minimum deposit and mostly take bonuses. I was made VIP at a couple casinos only for depositing some relatively big money and squander it away in no time (sometimes I just go for it) and that's what they like it seems (surprise, surprise) :oops:

On a serious note I agree that many low-rollers have a hard time to find a casino that really appreciates loyalty. I've mentioned that Videoslots is probably the best place to make a couple of minimum-bet spins with their races/cashbacks. However I also kind of recommend betat for this matter, they have some regular excellent little promos going and keep in mind you can always withdraw your cash ;)
 

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