32 Red Casino Tightest I have ever played at

You don't often see this in online casino land

I'd like to draw attention to one of Ed Ware's (true) comments here:

QUOTE: We post our details and email addresses on our website to encourage just such feedback and to ensure we are on top of how players see 32Red support and promotions. UNQUOTE

This is something you hardly ever see in online casino land - owner-operator-managers who put their real names and whereabouts up for all to see on-site. IMO that's another measure of this professional companys integrity.

And for the cynics - I have no business connections with 32 Red - that's an honest opinion based on fact!
 
Just in follow-up to the part of this I was commenting on. I never questioned 32red's excellence in customer service, banking etc. I have no complaints with regards to their bonuses either Their bonuses aren't the best out there it's true, but to repeat an oft used phrase in connection to 32red, if you do get a bonus and win, it's 'money in the bank' - and money in the bank quickly too. I'd prefer slightly inferior bonuses if they're being replaced by great customer service and banking. Not to mention how cool it is, as the last poster just mentioned, that you have a full name/bio on everyone working there!

The only issue I was kinda curious about was whether MGV casinos got to set their own payout percentages. I don't mean that they got to interfere with the RNG in any kind of operational sense, just that they could set it up when initially licensing the software to pay say 93% or whatever payout they chose. If 32red were doing this (which turns out they're not), setting a slightly lower payout than some competitors, there'd be nothing immoral or crooked about that - it'd just explain winning a little less. That'd be no different from land based casinos in proximity to each other, they all get to choose their own payouts within certain parameters, and they do vary. Normally if the payout is higher in B&M casinos, you lose something else along the way, such as good comps etc. I'd kinda thought maybe 32red was set a little lower and perhaps that this was where the money to offer such an otherwise great service came from. Having been corrected on that, I guess it's just that they're plain good at what they do. Regardless, big thumbs up to Ed Ware for being involved enough to post on this thread.

One last thing that's niggling me tho, the MGV payout percentages I've seen do vary, in some cases by a couple % which is really quite a lot - surely they should all be exactly the same if the payout is determined by MG and equal for all? I understand variance, but they must be taking a large enough sample that it'd represent the long term, right?
 
philipfromparis said:
...Im sure this is the price to pay when you are victim of your success ! Go on that way 32RED, this is the best proof that your success disturbs somehow, and without criticisms, success is nothing !

Good comment - success is nothing without criticisms. I put a lot of trust in the forum members to speak their minds - whether it be praiseworthy or critical.

This thread goes to show that pleasing players is complex - how do you gain loyalty? How should bonuses be dealt with? Some players want pretty colors and cute blondes - some want to win more than at other casinos (what no "meister" switch?). The list goes on into the vanishing point. We are all looking for something different.

32Red stands out simply by their philosophy towards the player and the industry as a whole. That's satisfying enough for me. Thanks Ed for making yourself and your staff available to the player community. I think this speaks volumes.
 
silcnlayc said:
Too funny..if they all paid out the same...this thread wouldn't be here!:lolup:

No, of course it is unthinkable that this is a case of some players making unfair generalizations from their own bad results....
 
"Some players want pretty colors and cute blondes - some want to win more than at other casinos (what no "meister" switch?). The list goes on into the vanishing point. We are all looking for something different."

You mean everyone doesnt want cute blondes????
 
An island of my own...

paul02085

"Some players want pretty colors and cute blondes - some want to win more than at other casinos (what no "meister" switch?). The list goes on into the vanishing point. We are all looking for something different."

You mean everyone doesnt want cute blondes????

__________________

I guess I'm THE only one then. I guess I fancy red-heads (almost brown). Specifically, a certain side-kick of mine...

John Steed
 
I play at 32red all the time.

It is definitely my favorite Microgaming casino, and it has nothing to do with bonuses because I don't ever play with bonuses.

It has superior service, pays out instantly even if I withdraw too frequently for their comfort, and every game I play there has been fair.

I just wish they had "sunquest" slots, and I wish everyone had more promotions that have nothing to do with bonuses or wagering requirements.

As far as I am concerned, 32red rocks! :thumbsup:

Oh, and I definitely have no use for pretty blondes. :eek2:

Handsome hunks on the other hand.....
 
Personally, and i dont mean any disrepect here, i think most people know or should know that Microgaming casinos all use the same RNG, same software, same paytables. So irrespective of the casino brand, they're all equal in terms of what they deliver, and as Ed said earlier, each casino cannot change that.

Of course payouts will vary. Thats randomnesss for you. It would be far more worrying if every casino showed 97.7% payout evey month :D

Beat a casino up over their promotions, their customer service or whatever if you feel so inclined, but suggesting an MG casino's gameplay is any different to the other 200 or so MG casinos has zero foundation and is a blatant misconception.

We all have bad runs, we all have good runs. We all have times when we feel we are being cheated. We all have times when we think we can't lose. Thats gambling folks. You have to learn how to take the rough (and boy it can get rough) with the smooth, as I'm sure we all know. :thumbsup:

Cheers

Simmo!
 
no it isnt

silcnlayc said:
I was impressed :notworthy with Mr Ware actually responding to this post and content in leaving this alone for once and for all...but now my curiosity has been tweaked by a few different recent posts...:rolleyes:

First one is by Mr Ware ... :what:

and following on his heels is johnsteed with this: :confused:

in response to trial saying :eek2:

Thought provoking...isn't it???:lolup:

Good night all...have a great night on the games! Wishing all a full bucket of coins and a jackpot in the wings! :thumbsup:

if you read my 2 threads, its clear:

i am on your side, i do not provoke, i complain about the same things, like you and the others...

if you do need like support, let me know in future...

trial
 
Simmo! said:
I don't think it's true tho that 'everybody should know' that all MGV sites share the same RNG/%. I didn't know that,

Sorry i meant it in the context of "everyone should be told", not "everyone should have known"... :D
 
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guesswest said:
You deleted my whole entry? (big orphan eyes)

Oh bugger - not deliberately GW :oops: I'm still getting used to this Moderator thing and thats the second time i've done that to someone, but i don't know how! I get extra buttons as a Mod (although one of those isn't Delete?!?!) and i keep hitting EDIT instead of QUOTE. Although oddly to DELETE a post i have to tick a box which I didn't do (knowinglY).

Very sorry about that....

Simmo!
 
johnsteed said:
Actually, I've been reluctant to say anything concerning my account and bonuses. Pat Harrison, and the team at 32Red, have been extremely kind and generous with me. I do believe that over the course of August and September, I deposited a good $1,000 over a period of about 6 weeks. In that time, Pat (and others) had credited me with about the same amount of money (in equal value), not a match bonus, but tons of free bonuses to give me ample opportunities to have "another kick-at-the-can" ($70 here, $32 many many times, another $50 there). I can't think of another casino, specifically an MG casino, that would be that generous. There might be one, but I don't know of it. I've gotten plenty of bonuses from various PlayTech casino's when I used to play ONLY PlayTech casino's, and I suppose that they were quite generous. But the issue is 32Red, and I suppose versus other MG casino's.

Funny to read, I lost $1500 over 5 weeks in Septemper and October without once "feeling" I was on a run. I don't play with bonuses but do like to see an occasional comp put on my account even without asking for it. So why such a "HUGE" difference in customer relations? And to make things even worse; they don't even have comp points that I like to collect for bad times ;)
 
tim5ny said:
These guys are very accessable. Why don't you contact them yourself? Pat Harrison is known as Path on this forum, and Ed Ware is also in the members list. Send them a pm and you will see how nice they are.
And I can only speak for myself that the give and take has been very generous on their part.
I DO agree with Tim that their customer support is wonderful...but they have many many negatives as well. One being, they dont pay for instacash with Neteller, another that they don't carry all the games I like to play and they don't have comps that acrue as you play and another being, I never win there. I've been playing at online casinos since day one, and this casino NEVER gives me anything to boast about EVER in terms of winning. I DO see that ya'll are doing good though, so I know SOME people are doing well! I'm really glad :) Everyone has their favorite! Luck is a factor for sure! I love that you can see the people behind the scenes here:
You do not have permission to view link Log in or register now.

I always like to see who I'm talking to. Kudos for that!
 
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slotchik said:
they don't carry all the games I like to play and they don't have comps that acrue as you play and another being, I never win there.

Agreed on the games, and agreed on the comps because I do not use bonuses and comps are the only incentive that draws me.

On the winning - I keep worrying about the fact that I win there almost all the time - they must be starting to hate seeing my name there.
 
dominique said:
Agreed on the games, and agreed on the comps because I do not use bonuses and comps are the only incentive that draws me.

On the winning - I keep worrying about the fact that I win there almost all the time - they must be starting to hate seeing my name there.
Im glad you're winning Dom...What are you playing?
 
I guess my head goes on the block too.

I'm sorry but I have to agree, I deposited at 32red and nothing, deposited again, nothing. Pat emailed me and gave me money to try again. NOTHING. Thus, if I can't hit at a casino it comes off my computer. Everyone has bad runs. But after 2 deposits and free money and nothing to write home about,I won't put more money there. Like beating a dead horse.:axeman: But there customer support is excellent.:notworthy

I stick with the casinos that I win occasionally at and sometimes I actually win big and come out ahead. No, I don't expect to win everytime,but I would like my money to last for a while so I can at least say I spent some time playing there. I do not place big bets.Always less then a dollar.
If I put 25 dollars in say Inet and at 20 cents a spin I go through it in 15 minutes (which has happened) then I know to stay away for a while, that isn't the place for me at that time. But If I play for a couple hours, then I truly feel I got my money's worth of entertainment and if I am lucky enough to double my money I will cash out. Because I have made money and can play again another day, or deposit it elsewhere and continue to have fun.

I guess in short(aren't you glad) I don't look at playing to make me rich, I do it more for entertainment purposes, to pass time and have a some excitement, maybe.
That's my opinion and like butt holes, we all have one. LOL:drink:
Have fun everyone.
 
32red

It seems to me that there's a lot of magical thinking going on here. That playing a different slot machine would help, that some slot machines or casinos would be "hotter" than some others. That 32Red somehow had a much lower payout % than some other casinos using the same software.

Making two deposits and not winning hardly proves that the casino has bad payouts, huh? Hell, I've made dozens of deposits without practically any winnings at all. Come to think of it, I haven't had anything but bad runs in months! It all just goes down the drain, I swear to God. I deposit a 100, and it lasts me all of 15 minutes. It can be really frustrating, I know.

But, as Simmo said, that's just the way it is, especially with slots. It's just math. Sooner or later I'll hit something big. The main thing is to keep a cool head and not deposit any more than you can afford to, chasing losses is the worst thing. Just be patient, stick to your budget, and eventually you'll win something nice. All in all, the casino always comes out on top in the end, and that's the price we pay for the entertainment.

I play at 32Red almost exclusively. Even though I've had terrible luck there lately. Why? One word: Reliability. 32Red is HASSLE-FREE and secure. They will pay you instantly if you wish it, they will not screw you over, they don't have any unintelligible terms&conditions, they will answer your queries within 15 minutes, they will give you a small free chip now and then, etc.
Then, if you win something big, you'll say "I'm glad it was a 32Red, because I don't have to worry about not getting paid".

What really made me choose 32red when I was still trying out a lot of different casinos, was the transparency of their business (compared to other casinos that is): You know who you are dealing with, the names, photographs, CV's, business address, etc, it's all on their website.

Cheers, and good luck
Slotmachine
(AKA Vesihiisi, changed my ID)
 
How well are others doing?

Slotmachine

All in all, the casino always comes out on top in the end, and that's the price we pay for the entertainment.

Hi Slotmachine,

I would concur with your opinions about 32Red.

But there's something that makes me wonder about EVERYONE that plays online. I'm truly curious if there are any posters out here who're ahead in winnings since the first day they've started playing online. I'll admit that I do have fun playing, but if I knew that 99.99% of the players out there are losing, I'd much prefer buying a PS2 knowing that I truly have zero chance at winning. I had some awesome luck a couple years back, so I'm ahead in this rat race. Again, I have fun with these games, and I know that the general percentages favor the casino's (software), but there surely must be some posters here who're ahead (and hopefully substantially).

I suppose that many people here are curious, but we just don't talk about it.
 
I think anyone with a brain (which hopefully is most people on CM!) is aware that playing a negative expectation game results in a mathematical certainty that they'll lose if they play long enough. Personally speaking I pay for entertainment, I'd prefer to spend an hour at a casino than go bowling, for example. There are a few areas with exceptions, such as players who strictly play PE with particular bonuses/pay tables that pop up now and again - but on the most part I'd say that anyone who hasn't accepted that they're going to lose is what you'd call a problem gambler.
 

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