Jackpot City Withdrawal Times

By Alex Smith Sep 17, 2022

Jackpot City Casino is a well-known online casino that’s been around since 2003. Licensed by the Maltese Gaming Authority, Jackpot City casino offers players a fantastic overall gaming experience, and they even have a solid mobile casino product too.

We get many questions about the withdrawal process at JackpotCity Casino – and how quickly withdrawals are processed. On this page, we will try to answer some of these questions. If you’d like to try JackpotCity Casino, click the link below to be taken directly to the online casino’s sign-up page!

How long Do Withdrawals take at JackpotCity Casino?

The casino has a pretty good reputation when it comes to withdrawals. While there have been complaints in the past about slow payout times, as a general rule of thumb, the casino processes all withdrawals within 24 hours. Once the funds have been released from the casino, it is up to your bank or payment provider to determine how long it will take for the money to be made available.

As a general rule of thumb, once the casino has successfully processed your withdrawal, it can take between one and five working days for the money to reflect in your account. We strongly recommend using an e-wallet like Neteller, Skrill, or PayPal. This will ensure immediate access to the funds once the casino has approved your withdrawal request.

What’s the Withdrawal Process at JackpotCity Casino?

Making a withdrawal is easy. Log into your online casino account and head to the banking tab at the top of the page. You will notice a banking menu and select the withdrawal option.

Choose which withdrawal method you would like to use, enter the amount of money you want to withdraw, and confirm your withdrawal. The casino will then process your request within 24 hours.

Please note that the casino requires all players to complete a verification check before processing withdrawals. This is a standard part of a Maltese-licensed casino, and it is something that they are legally required to carry out. You can submit your identity documents in the verification section of your account. We strongly recommend doing this before requesting a withdrawal, as it will speed up the process later.

Why You Should Open a Casino Account at Jackpot City Casino 

In our opinion, JackpotCity Casino is a great place to play. If you want to deposit money, there are many payment methods, withdrawals are pretty quick (although they could be faster), and the game range is excellent. There’s also some great customer support available to ensure that they’re dealt with promptly if you ever encounter problems.

Below, we will look at a few different aspects of online casinos. We’ll show you what they offer in various categories and what you can expect when playing at the online casino for yourself.

Bonuses and Promotions

One of the most prominent questions players have about Jackpot City casino is whether or not their welcome bonus offer is reasonable. Well – in short – yes, it is. Their signup bonus lets you claim up to $1,600 in free casino cash, and we’ll cover the details of this shortly. While they don’t offer any deposit bonus or 30 free spins (like they used to), they’ve revamped things quite a bit, and today, there’s more value than ever before. Below, you can learn about the main welcome bonus offered to new players:

  • 1st deposit – 100% matched deposit bonus up to $400
  • 2nd deposit – 100% matched deposit bonus up to $400
  • 3rd deposit – 100% matched deposit bonus up to $400
  • 4th deposit – 100% matched deposit bonus up to $400

You don’t need to worry about inputting bonus or coupon codes – the bonus funds are instantly credited to your account. The wagering requirement on all four bonuses is 50X the bonus amount. So, while it’s a tad on the high side, it’s worth pointing out that there aren’t many game restrictions, so you only need a couple of decent hits to convert the bonus balance into real, withdrawable cash.

Alongside the main welcome bonus, Jackpot City casino offers its regular players many lucrative, high-quality promotions. For example, once a week (the day changes), you can claim another 100% matched deposit bonus up to $200. The details of this bonus promotion are shown on their ‘promotions’ page and sent to players’ email addresses.

Another thing that Jackpot City likes to do is to run promotions around the release of new games. For example, when a new video slot is released, often, you can get up to 100 free spins to play on it simply by making a $10 deposit and spinning through the slot. This isn’t always the case, but we’d say that they do this a couple of times per month, and once again, you can view the details of this on their promotions page.

Jackpot City casino also has a pretty decent VIP scheme. While they don’t openly publish the details of how to join, once your play has reached the criteria level, you’ll be contacted by a dedicated VIP rep. When you’re a VIP, you’ll benefit from faster withdrawals, more regular bonuses, promotions, and, in some cases, cashback offers.

It’s worth keeping an eye on Jackpot City casino’s ‘promotions’ page. This is where they publish details of any new and upcoming promos available on their site, and they’ll also send occasional emails to notify you of new offers. Because of this, we recommend you whitelist their email address and ensure that you’re subscribed to their email list. You can ensure the ‘receive promotional materials’ box is ticked from your account profile.

Great Microgaming Slots

Jackpot City Casino is a Microgaming-powered online casino, and as such, all of the games offered are from Microgaming. If you’re unaware of who Microgaming are, they’re generally regarded as one of the world’s top software providers. They provide casino games to thousands of online casinos and build a solid name by ensuring players have a high-quality gaming experience.

Once you’re logged into your Jackpot City casino account, you’ll see a main game navigation menu at the top of the screen. You can see the site’s four different areas: online slots, online Blackjack, online Roulette, and Live Dealer games. In the section below, we’re going to go through each of these sections so you know strictly what kind of games you can come to 

Jackpot City Slots

Jackpot City Casino offers more than 300 different slots to players, and they can all be played directly from your internet browser. This is because the vast majority of them use HTML5 technology. This phased out the outdated flash technology, which required players to run a flash plugin each time they wanted to play a game.

One of the main attractions to playing at Jackpot City casino is the wide variety within their video slot area. You’ll find everything from modern, 243-ways-to-win video slots to old-school 3-reel games. In their own words:

“These colorful, creative, and enthralling games are a popular choice of players from around the world, and their nonstop entertainment and endless gaming action amuse and excite players 24/7. Enjoy online slots in every category and experience new releases, high profile games, and incredible special features synonymous with this reel spinning entertainment form.”

Please note: you need to be logged into your Jackpot City casino account to view the full selection of available video slots. Until you’re logged in, you’ll only be able to see a small selection of the most popular games currently available at the casino. 

Online Casino Games and Live Online Casinos at Jackpot City Casino

Another major appeal of playing at Jackpot City casino is the vast number of casino table games they offer. These games are split into two categories; Roulette and Blackjack. Let’s begin by taking a look at the Blackjack tab.

Once you’re inside the Blackjack Lounge, you’ll see more than 40 variations of the game to enjoy. Many of these games follow classic Blackjack rules – the standard ‘whoever gets closer to 21 wins.’ However, some allow you to place unique side bets, like Perfect Pairs Blackjack. This lets you place an additional side bet, and if your first two cards are of the same value, you’ll be paid out on this side bet.

Now, let’s take a look at the Roulette section. This is found under the ‘Online Roulette’ tab on the main game navigation menu. Inside, you’ll see many different tables, and the three most common variations include French, European and American Roulette. However, Jackpot City Casino doesn’t stop there, as they also offer some pretty unique games like Mini Roulette and Double Ball Roulette. Once logged into your account, you can view the full selection of Roulette (and Blackjack) games.

Jackpot City’s live dealer casino is the only part of their site that doesn’t use Microgaming-powered software. Microgaming used to offer live dealer games a few years ago, but business decisions meant that their live iGaming product left European markets. Today, it can be found only at online casinos based in Asia.

Because of this, Jackpot City casino needed to find a new software provider to use at their site, and they opted to use Evolution Gaming. If you’re unfamiliar with who Evolution Gaming is, they’re the world’s leading developer of live dealer games. Their games can be found at thousands of online casinos, and they’ve built themselves a solid reputation for offering high-quality, playable, and exciting games.

There are many live dealer games to enjoy at Jackpot City casino, and you’ll find everything from Roulette and Blackjack to more unique game variations like Dream Catcher and Football Live.

Monopoly Live is based on Dream Catcher and has a Wheel of Fortune feel. Players place bets on what wheel segment they think will land, and there are two ‘bonus round notches. If these land, players enter a virtual Monopoly world where they can work around the Monopoly board, collecting prizes and multipliers.

Many of the live dealer games at Jackpot City casino can be played from as little as $1, and high-rollers can relax, too; the maximum betting limits range as high as $10,000 per hand/spin, so there is something here for everyone.

Plenty of Payment Methods

Jackpot City Casino prides itself on offering players many banking options for you to take advantage of – including major debit and credit cards, EWallets, and prepaid voucher/cards; some credit card issuers may block online gambling transactions, however.

Currently, you’ll be able to make deposits using Visa, Visa Electron, Mastercard, bank transfer, Interac, iDebit, Trustly, Skrill, and Neteller. Unfortunately, not all of these payment methods can be used for a withdrawal despite being able to be used to make a deposit. Withdrawal alternatives are provided, and Jackpot City Casino doesn’t charge any fees for deposits and withdrawals. You can view the full range of banking options available once logged in – just hit the “Banking Options” tab.

The casino also prides itself on using SSL encryption technology (the latest SSL encryption technology), designed to offer the best online payment security. The casino notes that all deposits are credited to your account instantly, and a min deposit of $10 means players on even small budgets can play at the site. The min deposit, $10, allows you to claim the first deposit bonus, too – so while the min deposit, $10 – is low as it is, it’s even better to learn it can be used in conjunction with the match bonuses on offer!

Regardless of the payment method, you choose to make a withdrawal with (EWallets are the fastest, and a bank transfer is the slowest), you’ll need to wait at least 24 hours for Jackpot City Casino to process your withdrawal. 

Your withdrawal will be “pending,” – and you can cancel the withdrawal during this time. However, once the 24 hours have passed, Jackpot City Casino will process your withdrawal request – and the money will then be sent to your chosen payment method. The time it takes to reach your account varies depending on your chosen banking option, but you should allow 1-5 business days for most payment methods. The sole exception is EWallets; withdrawals made to Neteller or Skrill are usually available within your account immediately but can take a couple of business days in rare cases.

Jackpot City Jackpot Games

We’re pleased that Jackpot City casino offers players a vast range of progressive jackpot games to enjoy. First, let’s look at what a progressive jackpot game is.

Progressive jackpot games deduct a small percentage of a player’s stake size on each spin to contribute to a jackpot figure. This jackpot continues to grow until a lucky player manages to hit the required combination to trigger it. This can be by lining up certain symbols (often on a specific payline) or hitting a bonus round where the jackpot can be won.

Some jackpots are global, and some are local. Global jackpots are shared among multiple online casinos. This type of format means the jackpot can grow much faster (as many more players are playing the game at once), but it also means there’s more chance of other players hitting it. Localized jackpots are usually casino-specific and take longer to grow in size. The main benefit of playing localized progressive jackpots is that fewer players are playing it, meaning you have a slightly higher chance of actually hitting it.

We’re pleased to say that Microgaming’s full range of jackpot games is available at Jackpot City casino, and they’re all found under a dedicated jackpot tab. The current progressive jackpot games you’ll find at the casino includes Cash Splash, Cyberstud Poker, Fruit Fiesta, Jackpot Deuces, King Cashalot, LotsaLoot, Major Millions, Mega Moolah, Mega Moolah ISIS, Poker Ride, Roulette Royale, SupaJax, Treasure Nile, Triple Sevens Blackjack, Tunzamunni and Wow Pot.

If you’re an astute reader, you may have noticed that a few of the above names aren’t video slots. While the vast majority of Microgaming’s progressive jackpots are video slots, a few aren’t – and these are typically casino table games. These jackpot games are found in the casino’s relevant table games section. 

Jackpot City App and Mobile Gaming

Jackpot City Casino offers all players an unrivaled mobile gaming experience – and all you need is a mobile phone or tablet to get started! While they don’t yet offer a mobile app, you can play all your favorite games at the Jackpot City flash casino online, and all you need to do is head to the website from your mobile’s internet browser. The games can then be played in instant play mode without the need to download a mobile app or casino app.

One of the significant benefits of the Jackpot City casino app on Android is that you don’t need to download flash at all. Almost all games use HTML5 technology, meaning they run directly from your mobile’s internet browser without needing to download or install additional software.

There are more than 300 games inside their mobile casino, and all of these can be played from your iPhone, iPad, or Android device. In their own words:

“JackpotCity mobile casino brings you all the best casino games on your smartphone or tablet and offers the ultimate portability, convenience, and gaming on the move. Play the best mobile slots anywhere, anytime, and discover a revolutionary new way of getting all the most exciting entertainment direct to your portable device, even when you are on the go.”

You must head to the main casino website from your mobile internet browser to start. You will then be automatically redirected to a mobile-optimized version of the site, where you can log in to your account or create a new one if you’re a new player.

When writing this Jackpot City casino review, we found the mobile-optimized website fast, responsive, and easy to use. Thanks to their special mobile-friendly navigation menus, it’s also straightforward to navigate.

Customer Support

Like most casinos today, customer support at Jackpot City is fantastic, and the site’s customer service team is on hand 24 hours a day, seven days a week, to help you with any questions, problems, or complaints. Jackpot City casino has been built with players in mind – that’s evident. However, for an online casino to be truly user-friendly, it needs to have a solid customer support network in the unlikely event that things go wrong. We’re pleased to say that Jackpot City casino does, and their customer support representatives are beneficial, friendly, and easy to chat to.

Live chat is the easiest way to get in touch with the customer service team. This connects you with an operator in a couple of minutes and lets you chat – in real-time- with a customer support team agent who’ll be happy to help you out. The live chat function is available by clicking the speech bubble icon and is offered in several different languages. 

About Jackpot City

Malta-headquartered Bayton Ltd owns JackpotCity Online Casino, and it’s just one of their brands, with the parent company operating some 20 other online casino sites. The Kahnawake Gaming Commission licenses Jackpot City for players in Canada. Unfortunately, due to licensing issues, the site is unable to accept players from the United Kingdom, United States, Belgium, Spain, Hong Kong, Iran, Portugal, Turkey, Czech Republic, France, Hungary, Italy, Romania, Taiwan, South Africa, Denmark, Israel, Philippines or Singapore.

While other reviews incorrectly state that the Malta Gaming Authority licenses Jackpot City, they do not currently hold an online gambling license.

Established in 2003, Jackpot City has been around for a long time, and players have continually cited them as a “go-to casino” thanks to its reliable service, great selection of Microgaming games, and generous welcome bonus matched deposit bonuses.

Our Final Thoughts

The Jackpot City online casino is decent. Licensed by the Malta Gaming Authority, they’re a solid place to play. 

Their website is well-made and fully encrypted, secure, and private. They use the latest technology to ensure your details are always safe. Their site is regularly audited by 3rd-party testing houses to ensure that it complies with all relevant legislation. A common question we see asked is, is Jackpot City casino legit? Unequivocally, yes. They’re fully licensed, offer legitimate, regulated games, and process withdrawals fast and without delay.

They also let you try out many of their games in so-called free-play mode. This allows you to see with your own eyes how the games perform without risking any of your cash. Joining Jackpot City casino is easy, and registration takes a few minutes. Once you’ve confirmed your email address (and your phone number in some countries), you’ll be able to log in and begin playing.

Plus, with such a vast number of payment methods available, it doesn’t matter what country you’re playing from or what payment methods you’re used to – you’ll find one that suits your personal preferences.

It’s easy to start, and you only need to click the button below. You will then be able to create your free account, claim your lucrative welcome bonus offer and begin playing all of your favorite games! Join today, and good luck!