VulkanVegas Review

Customer support

Vulkan Vegas Casino offers a pretty standard customer support facility. They operate a live chat portal which is available 24 hours a day, seven days a week – although it’s not immediately apparent in which languages this support is available. In addition to their live chat facility, they also offer email support – although response times are unclear. If you’d like to contact the customer support team via email, you can reach out at support@vulkanvegas.com.

KYC

Vulkan Vegas Casino takes their KYC procedures seriously, implementing a risk-based approach to assess each player. The casino evaluates country risk, customer risk, and transaction risk to determine the level of verification required.

Standard verification kicks in when a user’s transactions reach $1000 USD/EUR or if suspicious activity is detected. You must, if and when requested, submit ID, payment card photos, and sometimes address confirmation.

While these KYC processes may seem stringent, they’re a necessary evil in today’s online gambling landscape. Vulkan Vegas appears to strike a balance between regulatory compliance and user convenience, though some players might find the verification requirements somewhat over the top: just remember, it’s not the casino running these checks out of choice – they’re simply following their regulatory requirements.

Website Experience and Features

Vulkan Vegas Casino utilizes a pretty clean and good-looking site – and it’s made up, predominantly, from a white and blue color scheme. Sure, it may not be the most groundbreaking design we’ve ever seen – but it does offer a very user friendly and intuitive layout – one that we actually really like. At the top of the main homepage you’ll be able to view a breakdown of the tournaments, promotions, and other offers currently running.

Creating an account is done using the “Register” button in the top right-hand corner of the screen – and during our testing of Vulkan Vegas, this process took just a couple of minutes in total. If you’re already a registered player, you can click the “Login” button to easily login to your existing account.

Now, in terms of the game filters; you can search by a number of pre-set filters like Megaways and Drops & Wins – and you can also narrow down games by themes. There is also a “Providers” tab which allows you to show games from certain software providers only. Finally, there is also a dedicated search function which allows you to look up games directly by their name.

Brand games

Providers

One of the hallmarks of a great online casino is the game range – and VulkanVegas Casino doesn’t disappoint in this department. There are more than 65 game developers available, and this means you can enjoy a huge selection of titles – with games coming from both mainstream studios and smaller, up-and-coming providers.

While the list of software providers is far too extensive to post here in full, some of the studios include Playtech, NetEnt, Tom Horn Gaming, Slotmill, Red Tiger Gaming, TrueLab, Mr Slotty, Gamzix, Gong Gaming Technologies, Retro Gaming, BGaming, Aurum Signature Studios, Oryx Gaming, Push Gaming, Electric Elephant, Nolimit City, and OneTouch.

Slots

VulkanVegas Casino offers a comprehensive range of slots – and these games are broken down into multiple categories. While writing this VulkanVegas Casino review, for example, we looked at the “Popular” tab.

Here, we found various titles, including Gates of Olympus 1000, Seven Seven, Book of DemiGods V, Egypt Sphere: Hold the Spin, Extra Win X, Majestic King, Fruit SuperNova, Joker Stoker, Sugar Rush 1000, 2021 Hit Slot, Sweet Bonanza 1000, Coin Win: Hold the Spin, Hell Hot 100, Book of Tribes, and Hell Hot 40.

As you can see, VulkanVegas Casino offers both mainstream games – think titles from the likes of NetEnt and Pragmatic Play – along with less well known titles – including classic slots.

Live Dealer Games

Vulkan Vegas Casino is no stranger to live dealer games – and while the majority of their live titles come from Evolution (previously Evolution Gaming) and Pragmatic Play, there are also games from Playtech and LuckStreak Live.

We found the coverage to be superb while writing this casino review. Take roulette, for example. Here, we found a huge range of titles like Vulkan Vegas Roulette (an exclusive), Lightning Roulette, European Roulette, Live – Mega Roulette, and Odds-Up Roulette.

There is also a solid selection of game shows for you to enjoy, including titles like Monopoly Live, Crazy Time, Live – BOOM CITY, Spin-a-Win Wild Brasileiro, Mega Fire Blaze Lucky Ball, and Adventures Beyond Wonderland.

Table Games

VulkanVegas Casino provides the standard range of casino table games – so you’ll have no issue finding multiple variations of classics like roulette and blackjack to enjoy. What really caught our eye, however, was the “Insta” games – some of which are exclusive to Vulkan Vegas Casino.

You’ll find these “Insta” games from the main game lobby – and here, there’s a wide variety of titles to choose from, including classics like Aviator, Spaceman, Pilot, Plinko 1000, JetX, VulkanVegas Man, Triple Cash or Crash, Penalty Shoot Out, Diamond Deal Cashout, and Mines.

Progressive jackpots

While the progressive jackpot game lineup at VulkanVegas Casino definitely has room for improvement, they do offer a pretty solid lineup of Drops & Wins – all of which are, of course, provided by Pragmatic Play. These games aren’t always displayed on the main game lobby, however, so you may have to scroll down to the site’s footer to be able to view them.

Some of the popular Drops & Wins games we found while writing this VulkanVegas Casino include Sweet Bonanza, Sugar Rush, Starlight Princess, Big Bass Splash, Big Bass Amazon Xtreme, Book of Fallen, Wisdom of Athena, The Dog House Megaways, Buffalo King Megaways, Wild West Gold Megaways, and Book of Tut.