pokerhontis99
Registered
- Joined
- Jul 11, 2019
- Location
- bridgend
Last night i was playing Yggdrasil Wolf Hunter on Gala Spins. It is pretty much the same game as Vikings Go Berserk and clones where you have a couple of meters that if you fill up you are awarded a bonus. After playing off my starting balance of around £25 at 10p a spin i made a deposit of £20.
As my meter was 98 or 99/100 i decided to up my bet to 60p a spin. After a couple of spins i raised it again to 80p, this was bet was clearly and correctly displayed at the bottom of my screen. However when the bonus was activated it stated that i was on 10p a spin. Do these type of games round down your bet because when i was filling the meter up i was on 10p a spin for the vast majority of the time before i raised my bet.
Gala spins confirm that i was playing on the higher stake of 80p a spin when the bonus was activated, but yet to acknowledge it displayed 10p spin. They have asked for a screenshot which surprise surprise i do not have one.
I suppose my question is, are (im sure they can) Yggdrasil able to find out what bet my wins were multiplied by in the freespins round. My complain has now been escalated within Gala Spins so i am awaiting a reply. They have credited my account with £5 for my troubles which i stated i did not want and just wanted the matter cleared up.
As my meter was 98 or 99/100 i decided to up my bet to 60p a spin. After a couple of spins i raised it again to 80p, this was bet was clearly and correctly displayed at the bottom of my screen. However when the bonus was activated it stated that i was on 10p a spin. Do these type of games round down your bet because when i was filling the meter up i was on 10p a spin for the vast majority of the time before i raised my bet.
Gala spins confirm that i was playing on the higher stake of 80p a spin when the bonus was activated, but yet to acknowledge it displayed 10p spin. They have asked for a screenshot which surprise surprise i do not have one.
I suppose my question is, are (im sure they can) Yggdrasil able to find out what bet my wins were multiplied by in the freespins round. My complain has now been escalated within Gala Spins so i am awaiting a reply. They have credited my account with £5 for my troubles which i stated i did not want and just wanted the matter cleared up.