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Yet another astounding MG upgrade

The sad part is how all the new games download. I thought the flash casinos took forever to download a game to play, just wait till you see the way they set up the casinos with the addition of these new games. Another 3 clones of other games to boot. Features on all 3, sadly to say the payout is horrid.
 
I knew I should have checked here first!

Just fired an email off as I've got exactly the same... Some upgrade bits and pieces, a snazzy new splash screen and then nothing games-wise.

Like you say, must be MG having a nightmare or something.

I'm sure it'll get resolved one way or another but I dread to think how much turnover could be lost on a daily basis for all the MG outfits... Blimey.
 
Slotster! said:
Probably yes...

Just to let you know, I uninstalled/reinstalled (from a fresh download) - and everything is sorted.

Of course you shouldn't have to do this, but at least it solves the issue.
Click to expand...

i tried this with Redflush and desertdollar and neither are working. tried gettting some info through live livechat and noone seems to be able to help. Just when i was looking forward to playing:(
 
I just opened up 32Red, and it upgraded and opened just fine. The first time it opened, the little intro movie played twice instead of once, and it took maybe a full minute to completely open. But once it did, all was fine. I d/l'd one of the new games Centre Court...took probably a minute and a half to download. Been waiting for that game...and saved $10 worth of rubies to try it. 18 free spins with 2, 3, 4 or 5X multiplier and stacked wilds during free spins. And the best part? It's nine lines!!! So I can play for 9 and 18 cents, lol....cheapskate that I am.

Hope everyone gets sorted with the upgrade. Wonder why I had no problems? Not that I'm complaining mind you, lol.
 
Slotster! said:
Worked ok with 32RED :confused:

I just clicked 'uninstall', then went to 32red.com and clicked 'download'

When it came back up, all was as it should be (except "Centre Court" sucking my balance into oblivion in no time... Game, set and match indeed!)
Click to expand...

Well crap Slotster....don't tell me it's another money vacuum, lol. I'll let ya know in a few minutes....doubt my $10 will last too long. :o
 
I found all the new games tight and the pay horrid on the 3 new slots. 5 deposits into 5 different mg casinos to play these new ones with same results.
The factor of the wait now no matter what game you wish to play is what bothers me, its almost like being in the flash casino waiting on the download to finish so you can play. It took spring break 2 min. to download so i think maybe each time we go into a game now it reloads back in.
 
lauram said:
I found all the new games tight and the pay horrid on the 3 new slots. 5 deposits into 5 different mg casinos to play these new ones with same results.
The factor of the wait now no matter what game you wish to play is what bothers me, its almost like being in the flash casino waiting on the download to finish so you can play. It took spring break 2 min. to download so i think maybe each time we go into a game now it reloads back in.
Click to expand...

I play quite a bit on the flash casino Laura, I've never had a problem with loading of games? The newer ones take a few seconds longer than say Thor or whatever, but for the most part, they all load in about 15-20 seconds tops. Wonder why that is? Different operating systems, or internet speed or ? Same as I wonder why Slotster had to re download the whole casino, yet the upgrade worked fine for me. It did hang for just a tiny bit, but I just left it, and it was okay.

I'm using Vista....what are you guys using?
 
Im using windows98. Big difference now for me in bellrock and all jackpots,
as before i would click game they would open up and off i would play. Now
another downloading box comes up and i have to wait for that and a refresh game box then i can play.
 
So Laura is on Windows98 and Slotster.....that would be XP, lol. Ksech, what operating system are you using? Maybe this has something to do with it.

Slotster, haven't grown....errrr, um...I mean, gotten those elusive balls as yet. Will keep you updated. :laugh:
 
Okay, so two XP users and one '98 user, all had problems. One Vista user, no problems. Anyone else here using Vista who has loaded an MG this morning?

Ksech, have you uninstalled and reinstalled? Or can you do that being in the US? If you uninstall it, you may not be able to download it again right?
 
I can reinstall it, but my internet provider gets funky about downloading large files/games/etc. (They love shutting me down LOL). It's okay to download large files between 3 am and 6 am, but I'm working during those hours. Guess I'll wait and see if it clears itself up before I try reinstalling again.
 
Well Slotster, I got da balls, lol. And it wasn't a pretty picture. Four times in 400 spins, only 9 cents a spin. Smallest bonus round paid 63 cents, largest paid $2.40 or something. I can see the potential here with the stacked wilds, and don't doubt we'll see some amazing screenshots out of this game. I'll play it again, no doubt....just wasn't happening for me this morning. Back I go to my old fav Kathmandu with my last $10.
 
Pinababy69 said:
Well Slotster, I got da balls, lol. And it wasn't a pretty picture. Four times in 400 spins, only 9 cents a spin. Smallest bonus round paid 63 cents, largest paid $2.40 or something. I can see the potential here with the stacked wilds, and don't doubt we'll see some amazing screenshots out of this game. I'll play it again, no doubt....just wasn't happening for me this morning. Back I go to my old fav Kathmandu with my last $10.
Click to expand...

Well, that's 4 times (or 12 balls :D) more than I got!

Seems like I didn't miss much mind...

I quite enjoyed playing it to be honest, despite the dreadful return... Like you say, should be some spectacular hits posted when all the stacked wilds hit sometime at 5x :eek:
 
Well, I am running Vista, but 32Red gets stuck at loading after the little intro movie, and just a black screen.

Thinks look a little different at Jackpot City, but it loads alright and the new games seem to be there...no money in my account, so not really sure if it is playing okay, although I played a tourney no problem.

Looks like I will be reinstalling 32Red.
 
Welcome to "Mupinfo mark II" my friends:D

MGS have done it again, a lobby update that is incompatable with the earlier one, and will not properly overwrite it.

I first saw this new lobby at Ruby Fortune, and it caused quite a few problems. The games were even MORE "stiff & juddery" than before, and there was a distinct server lag EACH SPIN. I found some animation features so juddery that I could visibly see the picture freeze, and frames being skipped.

I then saw it at Royal Vegas, and was pleasantly surprised that the tournaments still worked as before (badly at times still:D, but at least no WORSE:))

The ONLY cure for these problems is likely to be a complete uninstall and reinstall of ALL the MGS casinos on your PC, because so much is now stored in common, and this might be where the problems are.

If enough players experience problems as severe as posted here (i.e - so bad they cant play), then casinos will see a drop in revenue, and I might get another posh dinner off Pat at 32Red:D
 
Upgrade

I'm using xp professional and I have cable so no problems just yet. I did notice that whatever games I clicked on had to redownload and it took about 3 seconds. I was playing in fun mode but you guys got me curious so I popped in some bucks and we'll see how it turns out.;)
 
BARSTEWARDS:eek:


MGS have gone and CHIPPED THE FRUITIES:eek::eek:

They don't "work" any more:mad:


So old games never changed eh!!!

The AWP's are the ONLY GAMES that seem to have had significant changes, but all "under the bonnet".


Before:-

For example, could use keys 1,2,3 for the holds, and SPACE to spin. This has been SHUT DOWN, but why:confused: They also don't seem to play the same, but need longer to see just what has changed.

Keyboard "hotkeys" have NOT been shut down for the other games though. So what else has been changed?

I bet they haven't fixed the broken strategies in some of the games though.
 
brianzz said:
After 3 un/reinstalls I get this.. and after several more un/reinstalls it sorta started working. Is it MG's policy to beta test on the public now or what? :what:
Click to expand...

Always has been, but never before have they rolled out a new lobby engine so soon after the first trials.

I first saw this new lobby on Ruby Fortune, and noticed how "LAGGY" the games played compared with the old. It seems now that I have done a few that the new games come with this new lobby upgrade. From what I can see, there is certainly no IMPROVEMENT, and not even any CHANGE beyond the superficial changes to the casino launch sequence.
Once you start to play though, you notice differences, and all are a BACKWARD step by all accounts.

1) Old games now redownload EACH TIME, introducing extra delay, and presumably consuming more bandwidth allowance than before.

2) "hotkeys" disabled for AWP games, but not others - I will sue for RSI:D

3) The changeover between old and new is not without it's problems. I have had one "this programme has produced an error, and has to close - send error report to Microsoft". I have had another two just freeze with a black square, but eventually spring to life if left for a while. Prime casino tried to use the OLD lobby launch sequence as it's new slash screen movie - it succeeded! - hilarious:lolup:, but it managed to launch in the end.


For me, the new lobby is something to ENDURE, with wistful thoughts of lobbies gone by.
 
Upgrade?downgrade?

I truly like the center court game. I was able to get the balls twice within 25 spins and wish I had more bet on the 2nd bonus round..was betting .36 and ended up with $116 after the bonus was completed.

This game is going to break a lot of people:D...had a decent night for a change at PP. I give the game an A and the upgrade a D...started lagging really bad after a few games.
 
ARGGHHH!! After trying multiple times throughout the day to load 32Red, gave up and uninstalled.

Now I am getting download failed! More than once. It might just be a high volume of traffic with the same problems.

Might partially explain the "slow start" to the Slotmeister tourney as well. I do see that the flash version seems to work though.
 
Right, a tip for all the new upgrade MG people.

I just fired up Royal Vegas, and it's seemingly worked without the whole install shenanigans.

When the splash screen comes up (which it does INSTANTLY now, without waiting for the 'loading IIIIIIIIIIIIIIIIIII' sceen) - wait.

Don't click ANYTHING.

I know, if everybody is like me, that you usually click the intro movie to get to the good stuff quicker - but just leave it.

There's a little blue bar now that runs across the bottom of the splash screen. When this is complete, the casino will load up as normal and your games will be there.

Now to the important stuff... Come on 'Centre Court' - don't let me down AGAIN!!! :D
 
This is bloody ridiculous, isn't it?
Ladbrokes is fine (well, it was last night), but 32Red is dead - just like everyone else said.
I have 32Red on 3 computers - have I got to un-install & re-install it 3 times? :eek2:

Microgaming, you are $*&$%ers!!! :sob:
 
Downloaded for me just fine, except in the bonus round of Great Galaxy Grab the casino crashes and game launcher stops working. I now can't get back into the game as it crashes when refreshing and closes the casino. I had just started my bonus round:confused:

I uninstalled and redownloaded, but no luck. Waiting to hear from Crazy Vegas.
 
The problem may be in the common files, and just uninstalling and reinstalling failed casinos on a case by case basis may not solve the underlying problem.

The answer may well be a complete clear out of EVERYTHING to do with MGS, casinos, common files, and even the REGISTRY, where I have noticed the key "microgaming" has become redundant, but has NOT been cleared out by the upgrades.

Before doing this, download ALL your favourite MGS casinos from their respective websites, and SAVE the installers.

With everything cleared out, install ONE casino, preferrably one with a full set of games. This should repopulate the registry key, the MGS common games folder, and the folder for that casino.
Deposit & play (or use fun mode) to check that everything works OK.
Install all the others, they should add their subkeys to the MGS registry key, create their own folders, and link into what should be a clean copy of the common folder.

It would be best to wait for all your favourite casinos to be using this new lobby to get the cleanest install.

Currently, I find I can recover from most problems just by relaunching the casino.
 
I just logged in to 32Red again (without any un-installing) to see if anything had changed - and it was working!

That is, the list of all the games has reappeared, but when I clicked on Cashapillar it started some bizarro new downloading & refreshing thingy which took bleedin ages!

So working (at last), but I still think MG are $*&$%ers for not warning anyone in advance of this stupid and annoying upgrade!
:mad:
 
KasinoKing said:
I just logged in to 32Red again (without any un-installing) to see if anything had changed - and it was working!

That is, the list of all the games has reappeared, but when I clicked on Cashapillar it started some bizarro new downloading & refreshing thingy which took bleedin ages!

So working (at last), but I still think MG are $*&$%ers for not warning anyone in advance of this stupid and annoying upgrade!
:mad:
Click to expand...

The worst thing of all is that Treasure Ireland does not work properly any more:mad::mad::mad:
 
vinylweatherman said:
The worst thing of all is that Treasure Ireland does not work properly any more :mad::mad::mad:
Click to expand...
What, you mean you can't force it?
How can it achieve it's overall payout % then if you keep refusing wins?

:confused:
 
I am now able to play at Intertops (green) and all my games reappeared. I received an email from CS stating they were having tech problems. I'm glad I didn't uninstall/reinstall now. Although, it glitched and for a few spins it was taking $2.00/spin instead of the .20/spin. Hope they are straightened out finally, I was nearly panicking when all my games slowly disappeared.
 
Well I had dramas with 32Red also :D

By the time I decided to uninstall it and what not...It was still wacky. Did the usual of clearing everything but to no avail.

Ended up phoning support only to be told...Oh yeah where doing a games upgrade things have a gone a bit fuzzy at Microgaming.

Would have been nice to have received an email before I uninstall and re-installed...

There goes 20% of this month's download quota :rolleyes:


Cheers
T
 
KasinoKing said:
What, you mean you can't force it?
How can it achieve it's overall payout % then if you keep refusing wins?

:confused:
Click to expand...

It certainly plays different. The "patterns" have changed (again);)

Worse is that for some reason they have DISABLED the "hotkeys" for the game, and now it ONLY responds to the mouse left click. This causes SERIOUS problems with RSI, since it takes so MANY clicks to advance it through the feature board, nudges, holds etc, and does NOT have "autoplay - stop on bonus round" settings like the other slots. The other slots STILL have their "hotkeys" enabled, and you can use "enter" for spin, and "space" for "maxbet".
IF they have changed this, I am wondering what ELSE has been changed on the old games.

I am wondering if this was a deliberate move to deter players from playing Treasure Ireland, by using PAIN (in the mouse finger & wrist) as a deterrent from playing more than 10 minutes at a time.

I have also had a chance to compare TI between old and new lobbies at the same time, since there are a few casinos yet to update - I found SOMETHING ELSE, in the OLD lobby, TI is nothing more than an interactive FLASH MOVIE!!!!!!! Right click, and you bring up the flash player settings menu:confused: However, in the NEW lobby - it doesn't:confused:

Looks like it's been completely replaced by a new game, but the SAME game.

I may find the old TI I am used to still available in the FLASH casino - I will have to check.
 
Marlow said:
Downloaded for me just fine, except in the bonus round of Great Galaxy Grab the casino crashes and game launcher stops working. I now can't get back into the game as it crashes when refreshing and closes the casino. I had just started my bonus round:confused:

I uninstalled and redownloaded, but no luck. Waiting to hear from Crazy Vegas.
Click to expand...

Hey Marlow!

Did you ever get the problem sorted out?
I'm stuck at the bonus rounds in all mega moolah games and the galaxy quest one. As soon as I try to launch any of them casinogame.exe just keeps on crashing.. I'm guessing it's a flash issue on my side and not a MG problem, so now I'm just waiting for gnuf to contact MG with my problem details..
 
I never did hear from Crazy Vegas on the issue. I think its a Vista issue, as I went and finished the bonus round on my laptop with XP. A few days after that, it started working again on my Vista machine. So I don't know if they fixed it on their end or what. Sorry can't help you more.
 
Marlow said:
I never did hear from Crazy Vegas on the issue. I think its a Vista issue, as I went and finished the bonus round on my laptop with XP. A few days after that, it started working again on my Vista machine. So I don't know if they fixed it on their end or what. Sorry can't help you more.
Click to expand...

No excuse for this rudeness, even if they couldn't help (other than to suggest reinstalling the casino).

I have encountered a number of issues of varying severity since the upgrade, including having the software at Canbet simply disappear from my desktop at random every few minutes during today (but not yesterday:confused:), followed by a temporary inability to get back in to the part that was running, be that a game, banking, or my loyalty statement.

The solution to uninstall and reinstall may work, but we get this EVERY F****** MONTH:mad: We CANNOT be expected to have to repeatedly uninstall and reinstall MGS casinos on a monthly basis. MGS have to stop pushing these updates out so fast, many STILL have errors in them, and the upgrade is often "dirty", rather than being properly managed by the software.

I suspect this "dirty" nature is responsible for many of these errors, and now uninstalling and reinstalling ONE casino may no longer be enough, since many files are held in common (documents & settings), and are NOT removed, even if corrupt, by uninstalling and reinstalling a single casino.

Worse still, even uninstalling EVERY MGS casinos STILL leaves behind this set of common files, and thus would STILL keep a corrupt copy of one that would go on to afflict the reinstalled casinos.

It takes a degree of familiarity with Windows beyond that of most users to PROPERLY clean house after MGS, and create a clean sheet from which to reinstall MGS casinos running the new splash screen start-up (the change that seems to have created the problem in the first place, but a seemingly unnecessary change that produces no tangible benefit, but many problems).

I am "cleaning house" on my other PC at Mum's place, and it has taken TWO DAYS, and I am STILL not done.

This one is next, but I have no effective backup here, only my old Windows 98 PC.

There may be a few MGS casinos puzzled by my sudden lack of loyalty, since I have to uninstall the lot in order to even begin the clean up.
 

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