Hi guys,
I'm facing a rather serious problem and I wish to ask for an advice.
I am an expat living in Singapore and I'd need to tell a bit of my backstory first.I registered with one of the leading bookmakers probably an year back but maybe I was punchdrunk at that moment as I ended up entering my date of birth incorrectly. Instead of 21 january 1977 I put 21 February 1980.I know it was incredibly lame and stupid, please don't ask how.
Anyways it was my first time ever entering the betting arena and I didn't know much about it. I did place few bets later on but I was never asked to submit any ID proof though I did withdraw winnings once which was about 2k $ and didn't face any issues whatsoever. After that I got kinda busy and didn't go back for a while.
A few days back I decided to put 500 $ in the account after a 4 to 5 month hiatus and with it and a stroke of good fortune ended up earning about 10k in winnings. However soon after I got limited in my betting capacity by the betting company and later excluded from all promotional activities as well. And when I tried to withdraw my winnings I was told that they're holding it up because my account isn't yet verified which is ridiculous on their part as they did release funds to me once before as I've already mentioned. I tried to convince them that I'm asking to pay my winnings to the same account which I used to replenish my betting account but now they are adamant that I need to be verified first.
This brings me to my dilemma that now if I submit an ID which indicates that my date of birth doesn't match with what's in their record they might deny me altogether .
What should I do ?
1. Should I just come clean and tell them the truth as anyways I'm way over 18 years of age.
2. Can I give them an ID which doesn't indicate my date of birth? Can this approach work ?
Is the verification process very stringent and can they really find out my age through other means?
Even if they come to know about this mess can they deny me my winnings completely ? Or is there a way I can fight them.
Lastly in the worst case scenario if they just won't let me get my winnings can I atleast get back my 500$ which I originally wagered ?
I ofcourse made a mistake when I screwed up my age but surely these people are just looking for an excuse to withhold my winnings which is highly inappropriate.
Please advise as I'm very very unsure in terms of What should I do ?
I'm facing a rather serious problem and I wish to ask for an advice.
I am an expat living in Singapore and I'd need to tell a bit of my backstory first.I registered with one of the leading bookmakers probably an year back but maybe I was punchdrunk at that moment as I ended up entering my date of birth incorrectly. Instead of 21 january 1977 I put 21 February 1980.I know it was incredibly lame and stupid, please don't ask how.
Anyways it was my first time ever entering the betting arena and I didn't know much about it. I did place few bets later on but I was never asked to submit any ID proof though I did withdraw winnings once which was about 2k $ and didn't face any issues whatsoever. After that I got kinda busy and didn't go back for a while.
A few days back I decided to put 500 $ in the account after a 4 to 5 month hiatus and with it and a stroke of good fortune ended up earning about 10k in winnings. However soon after I got limited in my betting capacity by the betting company and later excluded from all promotional activities as well. And when I tried to withdraw my winnings I was told that they're holding it up because my account isn't yet verified which is ridiculous on their part as they did release funds to me once before as I've already mentioned. I tried to convince them that I'm asking to pay my winnings to the same account which I used to replenish my betting account but now they are adamant that I need to be verified first.
This brings me to my dilemma that now if I submit an ID which indicates that my date of birth doesn't match with what's in their record they might deny me altogether .
What should I do ?
1. Should I just come clean and tell them the truth as anyways I'm way over 18 years of age.
2. Can I give them an ID which doesn't indicate my date of birth? Can this approach work ?
Is the verification process very stringent and can they really find out my age through other means?
Even if they come to know about this mess can they deny me my winnings completely ? Or is there a way I can fight them.
Lastly in the worst case scenario if they just won't let me get my winnings can I atleast get back my 500$ which I originally wagered ?
I ofcourse made a mistake when I screwed up my age but surely these people are just looking for an excuse to withhold my winnings which is highly inappropriate.
Please advise as I'm very very unsure in terms of What should I do ?