Carlene Renee
Dormant account
- Joined
- Mar 14, 2016
- Location
- Australia
Hello, this is my first post so please be nice!
I recently joined GUTS because of the great things I heard, had a little win and made my first withdrawal (only option available was bank transfer, my preferred method anyway) this was 4 days ago and this morning I checked my transactions and it had 'error' next to it. It was for $500 which is a lot for me! I've live chatted twice and both times was told I'd need to wait until the payments team were in to check it. Support staff couldn't tell me what it could mean.
I sent through my ID documents and all was fine, I met the play through requirements and wasn't dodgy at all. (I'm not smart enough to be!)
Does anyone know what this error could be?
I recently joined GUTS because of the great things I heard, had a little win and made my first withdrawal (only option available was bank transfer, my preferred method anyway) this was 4 days ago and this morning I checked my transactions and it had 'error' next to it. It was for $500 which is a lot for me! I've live chatted twice and both times was told I'd need to wait until the payments team were in to check it. Support staff couldn't tell me what it could mean.
I sent through my ID documents and all was fine, I met the play through requirements and wasn't dodgy at all. (I'm not smart enough to be!)
Does anyone know what this error could be?