Winner Casino is not paying. Who played recently?

[hermanikann]

Winner

Has everyone got an email with a deal from the casino. I emailed [email protected] but no answer. Can we only wait and hope they will pay?

 

[Slugo]

WinBig72

Do you know the name of that dealer in the Chevy Chase movie?

There is a dealer in one of my local casinos that has the same personality.
Every time I play aganst him I try to think of that name.

Good Luck

Slugo

 

[winbig]

WinBig72

Do you know the name of that dealer in the Chevy Chase movie?

There is a dealer in one of my local casinos that has the same personality.
Every time I play aganst him I try to think of that name.

Good Luck

Slugo

Not sure....but I do know he couldn't be too big, he isn't even listed on IMDB for that movie. They have everyone else (War dealer, guess which hand dealer, etc), but not him. Weird.

If I had a dealer that had the same personality (and was serious about it), I'd be talking to a pitboss immediately to have him removed from my table.

But anyways, hijacking over

 

[Katty]

I got a few emails from the manager, Taylor, but today i tried sending another email and the email address was no longer available. The live chat wasn't working either. Maybe they dropped everything and made off with everyones money.

 

[Let_It_Ride]

Why don't you give me half the money you were going to bet, we'll go out back, I'll kick you in the nuts and we'll call it a day!
- Blackjack dealer to Clark Griswald in Vegas Vacation (Sad thing is, that offer is appealing at times)

Hey winbig72,

every time I read this it cracks me up, so I just had to go online and order the DVD

great signature

Let It Ride

 

[Slugo]

He isn't quite up to that standard but close...he tries anyway...Some folks get up and leave the table. I seem to have a fairly even game with him so I don't care. I't just fun to give each other Sh**.

Good Luck

Slugo

 

[hermanikann]

NOw I also got an offer for about the half of what the owe me. Did you other " winners " take the deal or should we wait for CM to do more?

 

[dresden]

I too recently received an offer for approximately half of my winnings plus my deposit. I have not accepted yet and am waiting for CM's direction.

It appears our options as players are:

1. Take a refund of our intitial deposits.

2. Accept a balance re-set and play again.

3. Take the near 50% of our winnings offer to settle the deal.

I'm certainly tempted to take it but the representative from the casino wants a quick response. These guys have still not detailed the "glitch" issue.

 

[dresden]

Oh yeah, I just had a look at their website and now Blackjack is a non-allowed game for their promotions. A bit too coincidental I think.


It really looks like this place made a big miscalculation on how much their promos were going to cost. When they realized, they simply decided they weren't going to pay.

 

[The Dude]

I'm awaiting word from the casino to see what's up. When the operator told me that players would be taken care of, well that's what I thought.

Aber, alles ist relativ...

 

[dresden]

Thanks CM. Yes you're right. I wait then.

 

[jetset]

I too recently received an offer for approximately half of my winnings plus my deposit. I have not accepted yet and am waiting for CM's direction.

It appears our options as players are:

1. Take a refund of our intitial deposits.

2. Accept a balance re-set and play again.

3. Take the near 50% of our winnings offer to settle the deal.

I'm certainly tempted to take it but the representative from the casino wants a quick response. These guys have still not detailed the "glitch" issue.

The fact that they are making these deals on the QT, cheapskating on the resolution and trying the old pressure of time tactic to get players to agree to less than they are due does not help enhance their already seriously damaged reputation in this matter i.m.o.

This is one group I will not be recommending to the unwary, that's for sure. This has been a very bad player experience all round and I think there may be some justification for Dreden's assessment of what probably happened over there.

 

[jamesfinch]

Hi,

I signed up at Casino4Aces when Blackjack was still allowed, but apparently deposited after it was banned from the signup bonus. They are now forcing me to rewager all of my money on Video Poker. Could somebody suggest my best course of action?

If it adds anything to the current debate whilst playing Blackjack for this bonus I had several severe glitches which basically included the casino dealing random cards out (it got up to 30 or 40 on the screen) whilst my balance decreased all the while. I have a screenshot if anybody is interested...

Thanks
James Finch

 

[dresden]

Wow, that sounds pretty wacky. When did you play?. That's the first time anyone has said anything abnormal occurred while playing blackjack. It hardly sounds like this glitch led to any player advantage though, rather the other way around. Yes, please post the shot. I'd like to see it.

 

[GrandMaster]

Hi,

I signed up at Casino4Aces when Blackjack was still allowed, but apparently deposited after it was banned from the signup bonus. They are now forcing me to rewager all of my money on Video Poker. Could somebody suggest my best course of action?

If it adds anything to the current debate whilst playing Blackjack for this bonus I had several severe glitches which basically included the casino dealing random cards out (it got up to 30 or 40 on the screen) whilst my balance decreased all the while. I have a screenshot if anybody is interested...

Thanks
James Finch

You should post the screenshots here. If the software is really so dodgy, it should help the casino to get rogued.

 

[Newbie]

Well , after reading the threads on this . There are some questions left unanswered .

1) I've seen this not once , not twice but quite a few times already . "Where are the player's logs of the blackjack games ?"

Come on management , wake up your idea . Give the players the logs . If there's nothing to hide , why are you withholding that piece of information ?

2) By promising to pay half of player's winnings , what does that goes to show ? Anyway , by offering to pay 50% of winnings , i smell something here . They seems to be realising that they can't pull a fast one out and would be willing to accept a small loss as a result of this crisis BUT not bear the full costs of it when in actual fact they are totally in the wrong .

I'm not a player there myself , but just giving my view of thoughts .

I believe the players involved should not take up the offer and fight for it . Clearly , they're in the wrong . If this incident causes them to get busted , they deserved it . We're talking about the business industry here . Which business does not have risks involved ? If there is any , let me know of one and i'll gladly invest my funds into them at a risk free rate . I'll probably just sit around somewhere chilling off waiting for my "fruits of labour" to come rolling in .

3)The most important one of the 3 i feel . This incident has been an ongoing one for quite some time . Get one of their managers to come to casinomeister to explain to the players about it . I believe that should resolve matters !

Players want to hear the truth and not same , old , boring replies such as software "glitches" . We know there are "glitches" around , be it good or bad , Just what are the glitches at all ? Players want to hear the truth and not responses like this .

We all learned a lesson from this incident . From now on , stick to reputable ones which you are familar with

 

[Annorax]

Not sure....but I do know he couldn't be too big, he isn't even listed on IMDB for that movie. They have everyone else (War dealer, guess which hand dealer, etc), but not him. Weird.

If I had a dealer that had the same personality (and was serious about it), I'd be talking to a pitboss immediately to have him removed from my table.

But anyways, hijacking over

Hijacking NOT over. If it's the guy who said "How about we go out back, you give me half the money you were going to bet, and I kick you in the nuts" or something similar, it's Wallace Shawn. IMDB has him credited as "Marty".

 

[jamesfinch]

I have no idea how to post a screenshot but will gladly email it to somebody or if somebody gave my instructions...

 

[chesterp]

top right of the keyboard. Print screen button. when you hit it, whatever you have on your screen is saved. then open Word or whatever, and click paste. or just paste to your message here.

 

[TheBloke]

I have no idea how to post a screenshot but will gladly email it to somebody or if somebody gave my instructions...

You can upload them to a free image hosting service such as:

You do not have permission to view link Log in or register now.

You do not have permission to view link Log in or register now.

(the latter appears to be down at the momen)

Once you've done that you will get a URL that points to your image. You can display that here by enclosing it within tags, i.e.:

"[I]Link Removed (invalid)[/I]"

(without the quotes)

 

[jamesfinch]

OK Lets try this

I played at Casino4Aces about a week ago when this happened. It was sorted out, and I was reinbursed for it.

Attach Removed (Old not found)

(thanks Caruso)

 

[GrandMaster]

Nice! A dozen aces of hearts?

For an even better screenshot, hold down the Alt key while pressing PrintScreen, so that you only capture the window in focus, not the whole screen, and you could reduce the whole thing to a more manageable size.

 

[caruso]

Yeah, can a mod please spend five minutes re-sizing that screenshot? It'll render unreadable this whole page of the thread.

 

[caruso]

With my compliments...

 

[chesterp]

wanted to check if Bryan has any ideas of if the situation may improve or not. been a long time, and noone seems to be getting offered more than 50% of their winnings. it's getting more tempting to accept their offer of partial winnings, but do you suggest i still hold out? still $2500 of my winnings they aren't offering at this point.

 

[chuchu59]

wanted to check if Bryan has any ideas of if the situation may improve or not. been a long time, and noone seems to be getting offered more than 50% of their winnings. it's getting more tempting to accept their offer of partial winnings, but do you suggest i still hold out? still $2500 of my winnings they aren't offering at this point.

Just PM the rep ie Grandacesgeisha. He will handle this issue quickly.

 

[spearmaster]

Just PM the rep ie Grandacesgeisha. He will handle this issue quickly.

Wrong guy... LOL... the casino in question is not Grand Aces, it's Casino4Aces...

 

[chuchu59]

Sorry, I thought it was Windows casino.

 

[Slugo]

Hijacking NOT over. If it's the guy who said "How about we go out back, you give me half the money you were going to bet, and I kick you in the nuts" or something similar, it's Wallace Shawn. IMDB has him credited as "Marty".

Thanks Man... I've wondered about that ...Nest time I see this dealer I'll have a new handle for him.

good luck

Slugo

 

[lisagab]

Hey whats the deal with this casino

Sme thing they said to me.

 

[wernerw]

So I am still lost and don't know what to do about the winner casino offer, giving me part of the money I won.

Who accepted? Who waits? Who knows how to go on?

I did not respond to their offer yet, keeping the possibility open.

What I think is if they are rogue I should try to get at least what they offered. If they just don't know what to do I should wait.

 

[dresden]

They've upped their offer to me--to about 65% from 45%. I have not accepted either and will wait them out. I'd like to hear one more time from CM about this when he is around again before I do anything.

 

[dresden]

I took the offer for 65% of my winnings + deposit. Perhaps waiting longer would have led to more but I'm just sick of dealing with this.

Thanks CM. I'm quite sure I'd still be looking at 0% if it weren't for this site.

Thanks also to all who weighed in on this issue.

I hope all other affected players receive an acceptable settlement.

To their credit, Casinoforaces paid me quickly once I took the offer.

 

[hermanikann]

They have also offered me 65 % but I am also waiting to hear from CM. Are You working at this case CM?

 

[The Dude]

They have also offered me 65 % but I am also waiting to hear from CM. Are You working at this case CM?

Sorry, actually no. I was under the impression that this was being resolved the best way under the circumstances - and bear in mind I was on vacation when a lot of this was going on.

I'd take the offer.

 

[Slugo]

I logged into Winner last night My account was set to $0. I emailed them and asked what was going on. the reply I got was.

Dear Paul,

In order to settle this issue, I am willing to refund your Neteller account
with your $200.00 initial deposits, as promised.

In order to instruct the funds to your Neteller account, please reply this
email with the following statement: "I accept the offer of $200.00 to be
deposited into my Neteller account, which will resolve any further requests
I have surrounding the "March Crisis" issue".

As soon as I receive your reply I will forward it to our financial
department to process.


Sincerely,

Taylor Waters
Casino Winner Manager
www.winner.com

"Take it All!"



Being that I only had a small win I've decided to cut my losses and run!!!

I only hope that I actuly get my deposit back. At this point I'm not feeling very good about that happening.

Good luck

Slugo

 

[Slugo]

I see by my neteller account I have gotten my deposits back. I don't like giving up but glad to have my $ back.

Good Luckl
Slugo

 

[jlincpoker]

Other problems?

Has anyone had other problems getting paid by them? It seems like the blackjack problem was taken care of, any other problems?

 

[xkyablue]

Yeah, they are still having payment problems with me. I played them late April. I only played video poker. On May 3, they told me:
Please be advised, according to the casino cash out process, your cash out
should be completed within a couple of days.

Then, on May 12:
Thank you for contacting www.XXX.com service center.

We apologize for there will be an additional delay in processing your cash
out due to certain technical difficulties we are currently experiencing.

Our technical team is working around the clock to resolve the problem as
soon as possible.

....they still haven't paid me. Long term glitch in processing cashouts? Funny how they are still able to process deposits.

 

[jlincpoker]

Yeah, they are still having payment problems with me. I played them late April. I only played video poker. On May 3, they told me:
Please be advised, according to the casino cash out process, your cash out
should be completed within a couple of days.

Then, on May 12:
Thank you for contacting www.XXX.com service center.

We apologize for there will be an additional delay in processing your cash
out due to certain technical difficulties we are currently experiencing.

Our technical team is working around the clock to resolve the problem as
soon as possible.

....they still haven't paid me. Long term glitch in processing cashouts? Funny how they are still able to process deposits.

I have received the same email several times. They have owed me money for two months. I currently have a PAB that Casinomeister is working on. I haven't heard from them in about two weeks, even though I have been emailing every other day or so. They owe me about 5000. Anyone else having problems?

 

[jlincpoker]

I have also been in corespondance with a few other people having this problem. Has ANYONE actually been PAID?