Non-Bonus Complaint Where are my deposit 5 euros and my prize 20 euros? Additional files attached

[Rplayer7]

In addition to my previous post.

 

[dunover]

This lot are not recommended, Betsoft software and proprietary where they've ripped-off the legitimate Gamesys (Virgin) name for their slots.
Rogue bonus terms and requirements for players to spam forums if winning jackpots before they pay, if they actually do. Another Israeli-owned Cup-o-cocoa site. AVOID.

 

[Naok777]

From one of the pictures in your post about it:

The higher the deposit, the sooner you may make a withdrawal.

That screams scammy rogue outfit very loudly, so unfortunately I don't think you will have any realistic chance of seeing your money.

 

[Jasminebed]

You could lodge a complaint with your ewallet. That may get your 5 back at least, and probably cause them an issue as well.

I realize your country probably does not give you an awful lot of options for places to play.