Hi,
I tried to play at Geisha Lounge and King Solomons. Before, I asked in the chat about the bonus and the terms ans so on.
It was obvious, that both employees I spoke with had NO clue about anything. Before each answer, I was always:"Just amonent, I check the T+Cs". Then, they copy and paste something. But, worse, one of them just didn't understand my question, and said things, I never read in the T+Cs.
For example, he stated, that at Geisha Lounge, you can only get winnings in portions of 250 $ max. I couldn't belive it and didn't find it in the T+Cs or banking or Promo terms. But, he said it was the truth.
Is this true ?
Another questiom was about the cashability of the bonus. The terms are a little tricky here, so I asked: The terms say, you can only cash out bonus or portion of it (!?), if you made a profit on it. The example was: If you deposit 100, get 100 bonus, play all through and then have 190 left, if you then try to cash out 190, 90 will be put back into account. OK, but I wanted to know, what is, when I have more then 200 (in the exaple). Can I then cash out the bonus, or is it just sticky ?? The employee just couldn't answer this. At the end he stated the thing about the 250, what I never asked, but what was of cos good to know, if its true !!?
Here is a little:
{Tony} No the max yoc take out will be 250.../
{ME} 250 ??
{Tony} you can not cash all in one swoop.../
{ME} ??? WHY
{Tony} Its the rules.../
TRUE ??
poser
I tried to play at Geisha Lounge and King Solomons. Before, I asked in the chat about the bonus and the terms ans so on.
It was obvious, that both employees I spoke with had NO clue about anything. Before each answer, I was always:"Just amonent, I check the T+Cs". Then, they copy and paste something. But, worse, one of them just didn't understand my question, and said things, I never read in the T+Cs.
For example, he stated, that at Geisha Lounge, you can only get winnings in portions of 250 $ max. I couldn't belive it and didn't find it in the T+Cs or banking or Promo terms. But, he said it was the truth.
Is this true ?
Another questiom was about the cashability of the bonus. The terms are a little tricky here, so I asked: The terms say, you can only cash out bonus or portion of it (!?), if you made a profit on it. The example was: If you deposit 100, get 100 bonus, play all through and then have 190 left, if you then try to cash out 190, 90 will be put back into account. OK, but I wanted to know, what is, when I have more then 200 (in the exaple). Can I then cash out the bonus, or is it just sticky ?? The employee just couldn't answer this. At the end he stated the thing about the 250, what I never asked, but what was of cos good to know, if its true !!?
Here is a little:
{Tony} No the max yoc take out will be 250.../
{ME} 250 ??
{Tony} you can not cash all in one swoop.../
{ME} ??? WHY
{Tony} Its the rules.../
TRUE ??
poser