Hi,
I have a problem with the above mentioned casino. I will start from the beginning, and i apologise in advance for the long winded nature but i feel it is necessary.
I have a huge gambling problem. It all started 2 years ago with a single small win on
32red. The money was in my account the next day....i thought this is awesome, easy money. Prior to this i had never gambled before, not even once. I was 23 years old at the time. I slowly started to increase my bets....getting big wins which at first i would withdraw, but soon i would be spending hours playing, even at work, and always ended losing any winnings back to the casino. I simply believed that my luck would never run out and i would eventually cash out a huge sum. I'd know when to walk away i would always tell myself.
I ended up going from nearly debt free to £30k debt in 3 months. I became obsessed. My employer discovered my problem, and it ended badly there. I borrowed cash from them and was unable to pay it back. They trusted me, and i betrayed them.
I borrowed money from my mum, brothers, even stole from their bank accounts at times. They all trusted me of course before this....it was me....their brother who had a good job and was always so careful and helpful with money.
I do not wish to go into too much detail, however there is one thing i wish to explain in detail.
In 2010, i was diagnosed with a pituitary tumour, a macroprolactinoma. A huge tumour.....i was almost blind due to pressure from the tumour on my optic nerves, felt exhausted and always fatigued....had put on tremendous weight in a few years before diagnosis. I of course had been complaining of declining vision in my left eye particularly for years, and also feeling generally unwell.
The tumour destroyed my pituitary gland, so i was not getting any hormones - no thyroid, no testosterone, no cortisol. And over a few years the tumour had grown to point were as i say i was nearly blind, i had to stop driving....and no one could tell me why. I had seen around 30 specialists over 4 years and none had a clue what was wrong.
After diagnosis, i was informed that a simple blood test would have indicated a problem, and the scan that discovered the tumour would have been alot sooner. The tumour would not have grown as it did, i would have retained eyesight and would not need to take medication for the rest of my life.
This is were the story will sound ridiculous....but please bear with me.
The tumour is inoperable. It is wrapped around the main artery to the brain, and i was told surgery had a 90% fatality chance. The good news however......was that a medication can shrink these kinds of tumour.
I was over the moon of course. Glad to be alive......i was so happy. I thought i was going to die.
After starting the medication, named Cabergoline on a fairly high dosage, my vision in my right eye restored. the tumour eased off my optic nerves. However, the left eye never recovered. I am blind in one eye. I must take this medication for the rest of my life to keep the tumour in check. It will never disappear, and will continue to try and grow, but the medication can shrink it down to a non intrusive level.
This was in 2010. After all this, I managed to secure a good job, even with on eye and my condition, and managed to get back to a good, normal life. Over the next 3 years, things were great. I took my medication and kept going for scans and hormone replacement therapy.
At the start of 2013, i decided to seek legal advice. After all, 30+ specialists and years of asking why i was going blind was unreal. I felt let down.
The solicitor of course took my case on.
In march 2013, that is when i played my first bet. And as i mentioned, i could not stop. I destroyed my life in a few short months.
Why couldn't i stop? I one day looked at my side effects on the medication packaging. It is a drug with not alot of medical research....as my kind of tumour is fairly rare. The most common side effect....compulsive behavior. Shopping, binge eating, gambling.
I did like to do alot of shopping online.....my friends always remarked how much i spent and how ling i spent shopping. I used to binge eat ....would go to the local shop and buy more food than 1 person could possibly eat and sit and try and get through it.....i don't even know why. Once i discovered gambling however, the most destructive compulsive behavior in my opinion, it took hold and today in 2015 i still cannot stop.
In fact....3 weeks ago i got the money through from my claim. It included damages from my gambling, as the hospital even admitted the medication i take would not have been needed to be taken in such high doses if the tumour was discovered earlier, and therefore the side effects would not have been as pronounced and in turn i would not have my debts and worry.
Id never gambled before in my life. I do not like to blame medication for my own pathetic and idiotic actions. I of course attend GA and receive help for my addiction. No one in my family has a history of addictions. The medication must have played its part. The solicitor and also the hospital agreed. I have let everyone i care about down, it is not me...i just cannot shake the feeling of throwing money away. I have closed so many accounts, opened so many online.....self excluded, paid for betfilter, gamblock.......self excluded from all bookies, all casinos in my area.....still i find a way.
Which leads me onto VIPcasino. I had permanently closed my account with intercasino, their sister site. I was told i could not have an account due to having closed with intercasino.
In my gambling frame of mind, after receiving this large amount of cash in my account from the claim, i decided to open and deposit anyway. I desperately just wanted to play some slots....it was a horrible feeling but i simple could not help it. Over the course of a day i put around £7000 into the casino, of course on stupid bets, and lost it all.
In my disgusting mind i had to win it back....i went into live chat and begged for a bonus. I said anything i could to try and get one. I threatened to close the account hoping they would want to give me a bonus. No, they simply closed it. I was numb with shock. I then tried to reopen it a few hours later (i had put a deposit limit of £100 on it before i closed) in order again to try and ask for bonuses, to be told sorry no, you have been flagged for a gambling problem, your account will not be reopened.
I needed this money for my future. My health has declined again....i need more surgery to fix a leak on the brain were my tumour has shrunk and torn my membrane that separates my nasal pathway to the outside world. In effect i am at serious risk of meningitis, as infection can now access the brain. I will need care, and this money i need back.
I have pleaded with VIPcasino......i explained my situation. They simply declined any kind of refund. It is my own fault of course......but i was excluded from their site anyway......why should they get to profit from my misery? I have begged them to show some compassion....it pains me to explain my sad little story and drag up all my illness and history. But im left to do so and humble myself and say i am a complete fool.
I need this money back......to send to my family for safe keeping.....i have sent the remainder of my money to them. My next step is litigation......i really do not want to drag myself through it all again though. I just want to get on with my life. Something took over the day i saw a big sum of money in my account. It took me losing £7000 to see clarity and snap out of the trance.
Im sorry for the wall of text and im sorry if im wasting yours and my own time......i didnt know were else to post. If there are any gaps in my post or something that's needs clarifying i will of course try and clear it up. But that is my sad story. Please dont be too harsh....i know im an idiot. I don't expect sympathy, that i really do not want. I just feel very harshly treated by VIPcasino.
What can i do?
