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Hi @xexe

You can find the news post here:
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@Jono777 - Greentube seems to be having some technical difficulties at the moment, I will keep you updated via here when they are back online.

Br,
Team Videoslots.
First of all, that dates back to 18th of february. I had to go on the news section and scroll back to find it myself. Secondly, it's literally not even on the Swedish news! Every. Single. Other piece of news is there. Except for this one. What an odd coincidence. So you only announce it to UK players, but you hide it back on 18th of february so that nobody can see it. Because if it showed up on 18th of february, at least somebody would've noticed before today.

So if you're from the UK and actively look pages back into the news every day, you *may* find it. If you're a normal UK player who doesn't do that, or from any of the other countries, you'll never find it. Surely this has got to be illegal?

edit: wait I found it. You have to go even further back :D It's on 7th of february in the Swedish news.
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Does this mean that the RTP has been like this for a month??? Without anybody knowing about it??
 
It looks like this for me:



First you have to find the news at the bottom of the page (to the left) in a small text...
what.gif


vid3.webp







Then you get a load of feeds and 1 of them is about the RTP change, but it doesnt say so here...
what.gif


vid1.webp






Then you dont get all of the info anyway, its just an adjustment...
what.gif


Where is the lowered RTP mentioned?

vi2.webp
 
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If that post were there 18th feb (it should have been found on the front page that day) I just can't understand no one here didn't notice it. I'm from Finland so this case doesn't touch me but I use VS in english language and read posts every day in english (of course). Even I didn't see any announcement. So weird
 
Hello again @DreamRJ

I'm not quite sure what you mean, we decided to post on the news regarding this so everyone will see it, because of GDPR not all players have accepted us to send out emails, we wanted everyone to be aware of the changes, therefore we posted on the news.

Br,
Team Videoslots.

So presumably you won't send any more marketing emails to anyone because you will obviously want everyone to know about battle weekends and the like, so you will only post it on the newsfeed so everyone see's it, rather than do what should be done and email customers, post about it on here, other forums you promote yourselves on, etc.

Absolute joke, presumably your statements in the past stating you will always have the highest RTP available was a lie then?
 
Well, Red Tiger is still my go to now that we no longer have BTG and many others, and whist I am a touch disappointed my playtime may be slightly reduced, VS still makes up for it with tonnes of freebies and this new Tuesday tournament, makes up the playtime for me. I am still mostly after the Big Wins....which will still be there in spades. What other casino generates so much extra playtime in other ways? Ive already won $25 from a Wheel spin by winning the BOD $5 free entry sit and go.
VS still offers way more than most, I don't feel this is that big of a change to warrant the fire that has been generated.
 
Well, Red Tiger is still my go to now that we no longer have BTG and many others, and whist I am a touch disappointed my playtime may be slightly reduced, VS still makes up for it with tonnes of freebies and this new Tuesday tournament, makes up the playtime for me. I am still mostly after the Big Wins....which will still be there in spades. What other casino generates so much extra playtime in other ways? Ive already won $25 from a Wheel spin by winning the BOD $5 free entry sit and go.
VS still offers way more than most, I don't feel this is that big of a change to warrant the fire that has been generated.
But.. it says you're from Canada. So it doesn't even affect you? It's just Sweden, UK, Austria, Ireland and Germany.

And the main disappointment comes with the fact that it's been like this since the 7th of February, but they haven't told anybody until today. And 99% of players still don't know about it.
 
Canada never makes the headlines but i beleive we usually fall under the UK...could be wrong.....would love to be wrong

Really? Are you under the UKGC or what's the reason for that? I doubt they wouldn't mention you if you're one of the countries being scammed.

Just go on book of dead and click info. Is the RTP 96.21 or 94.25?
 
I have many issues with VS...one ongoing issue. I have been quite vocal against them in the past. Im just looking outside of this casino and what else is out there. I dont see regression in trying to improve customer experience regardless of fines a tougher economy the tax man etc. Im just saying i personally dont see it as a huge issue as long as they keep finding ways to reward players in other ways...especially those impacted by a lowered rtp
 
I have many issues with VS...one ongoing issue. I have been quite vocal against them in the past. Im just looking outside of this casino and what else is out there. I dont see regression in trying to improve customer experience regardless of fines a tougher economy the tax man etc. Im just saying i personally dont see it as a huge issue as long as they keep finding ways to reward players in other ways...especially those impacted by a lowered rtp

But thats not going to happen otherwise why bother lowering the RTP, if they are just going to give extras to compensate. May as well just leave the RTP the same.

Is this one of the exciting changes you were talking about Videoslots?
 
Glad to know guys my bad....my position still stands...a lower rtp cuts playtime but doenst impede the big wins we are all after. Maybe VS can work on ways to boost playtime in other ways for the affected countries...
It costs more than 50% more money to play, for example, book of dead (From 3.79% house cut to 5.75% house cut). That's an insane amount. And of course big wins are affected - all wins are. You'll get less of everything.

Again though, I want to emphasize that I don't give a shit about the fact that they lowered it. I'm outraged by the fact that it happened in secret nearly a month ago (according to the Swedish news) and we've been paying over 50% more for nearly a month. If they had a warning pop-up that I have to pay over 50% more due to my location, I would've been totally fine with it and just stopped playing those games on VS. Now I'm giving up on VS altogether because they said that they're doing the same with all other providers as soon as they allow it. Because guess what? I have a strong feeling they will "forget" to tell anybody for a month then too and then just show up and go "Oh hey guys by the way, we raised the costs by 50% on these providers a month ago - whoopsie, forgot to tell ya that. And if you don't visit casinomeister, you'll never find out".
 
But thats not going to happen otherwise why bother lowering the RTP, if they are just going to give extras to compensate. May as well just leave the RTP the same.

Is this one of the exciting changes you were talking about Videoslots?
I think they were misquoted at the time. I believe they meant 'exiting' changes :(
 
I have many issues with VS...one ongoing issue. I have been quite vocal against them in the past. Im just looking outside of this casino and what else is out there. I dont see regression in trying to improve customer experience regardless of fines a tougher economy the tax man etc. Im just saying i personally dont see it as a huge issue as long as they keep finding ways to reward players in other ways...especially those impacted by a lowered rtp

That's just the thing. Players are NOT being rewarded. Videoslots have cut down significantly on rewards and sort of added features which look good in theory but are in reality just another cost saving exercise.

Look at the supposed 'improved' rewards being handed out from the wheel and you will quickly realize that it's not the same... not by any stretch of the imagination.

They are obviously welcome to reduce rewards. They are not obliged to offer anything to anyone.

BUT ... To reduce the RTP just like that and without consideration for their players is another story altogether.

The house edge, that's already built in is not enough anymore. They need a bigger slice of the pie. It seems EVERYONE is now fair game.

Nate
 
Well at least with the changes to games it will soon be a lot cheaper to qualify for battles since you get more xp the lower the games RTP is.

Not that i qualified for this weekends battles for once. So VS should the qualifying wagering needed not be less for these countries since their battle rewards are watered down.
 
I hit 3000x on Laser Fruit and aprox 4500x on Dragons Fire....i tend to do well on Red Tiger overall will try to post my rtp later

whenever I touch red tiger its horrific, 20 dead spins in a row with micro wins, laser fruit is one with a slightly better base game but too much failed promise in the bonus round; heaven knows who will be brave enough to try their games at 94% !??
 
whenever I touch red tiger its horrific, 20 dead spins in a row with micro wins, laser fruit is one with a slightly better base game but too much failed promise in the bonus round; heaven knows who will be brave enough to try their games at 94% !??

After playing the new pirates game at WH the other day i can just imagine playing it at a lower RTP.:eek2:
 
The whole VS thing was the rewards and trophy’s, I was never a massive fan either way as thought it was a tiny bit back for what’s spent .
That said it was wager free.
Now I see no point at all playing there unless you deposit 10k plus a week.
RIP VS of old
 
When they started this all cutting last year their reason was because "taxes and costs and ect." and now more "taxes". Sounds just like our national government. But VS has paid so much taxes right now so maybe they get big tax returns end of the year and we all get tons of freebies and rewards
 
Good morning @DreamRJ,

We usually do not send out announcements via e-mail but that is, of course, something we could look into doing for any future changes.

Best regards,
Team Videoslots.

I kinda had a feeling you should say something like this :P So will you please send out the email about the RTP changes with the link to the news post on the 18th February? Future ones is not good enough. This was a major change. So an email should have been sent...........
 
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