Videoslots - Newly Accredited

[shadow123]

weird

 

[geordiecolin]

And here was me thinking I was going to be asked for to provide SOW details !

 

[shadow123]

I thought exactly the same

 

[Team.Videoslots]

Hi Everyone,

The log in issue should now have been resolved. Please let us know if you have any further issues logging in.

Best regards,
Team Videoslots.

 

[09237653]

Fixed again now, Cheers!

 

[Reelsoffun]

All good ta

 

[CongoGB]

No Tuesday free spins code today (cutbacks)? Or is the e-mail just running late? Seemingly no-one has one yet today anyway.

 

[Team.Videoslots]

Hello CongoGB.

We seem to have some issues with the voucher currently and we are investigating.

Best regards,
Team Videoslots.

 

[Jono777]

edit: wrong place, ss

 

[CongoGB]

Free spins code just turned up - thanks VS!

 

[Scott1baird]

I don't understand this can someone explain.


Simon B:Eligibility to promotions and voucher codes is mainly based on how many bonuses you have received previously and how much you have wagered, and then comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money. We have no way of viewing your eligibility for future bonuses, nor can we see if you are currently qualified. We are using an automated system which is designed to recognize whether or not you meet the requirements of the promotion in question.

 

[thr0b]

You’ll get bonuses if they want to give you bonuses. Basically.

I’ve not had any in a few months, though I only deposit a tenner a week or so, I still feel unloved!

 

[nikantw]

I don't understand this can someone explain.


Simon B:Eligibility to promotions and voucher codes is mainly based on how many bonuses you have received previously and how much you have wagered, and then comparing this to the average theoretical return to player (TRTP). If you have received bonuses higher than 60%-65%+ on the TRTP, then you are not likely to qualify for any exclusive promotions. To lower this value, you would need to wager more with real money. We have no way of viewing your eligibility for future bonuses, nor can we see if you are currently qualified. We are using an automated system which is designed to recognize whether or not you meet the requirements of the promotion in question.

It is basically that: wager more
Its not set in stone, but I think getting on level 50 and go up a level each month is enough.

 

[SteveBr]

I've not received any Tuesday FS for quite a while. I've wagered quite a lot but I think the reason is I've made close to 3K in withdrawals which have come as a result of free spin winnings, primarily from the SNG battles and also over £500 in winnings from 3 competitions. My withdrawal to deposit ratio is over 2 to 1 so I'm not complaining

 

[Scott1baird]

I've not received any Tuesday FS for quite a while. I've wagered quite a lot but I think the reason is I've made close to 3K in withdrawals which have come as a result of free spin winnings, primarily from the SNG battles and also over £500 in winnings from 3 competitions. My withdrawal to deposit ratio is over 2 to 1 so I'm not complaining

Going to check mine the now I know I'm up overall since join date but not sure how much

 

[Scott1baird]

 

[Tirilej]

View attachment 102715

Have you just been a member for one month or did you forget to change the date? It's easy to miss.

 

[SteveBr]

I mean the one in the Account history tab which shows deposits and withdrawals.

 

[Tirilej]

I mean the one in the Account history tab which shows deposits and withdrawals.

I always get them mixed up too. Both the dates and wagering or deposit-loss. Thanks

 

[Scott1baird]

This?

 

[Tirilej]

This?View attachment 102716

That looks more correct yes, and maybe a good explanation to why you don't get free spins on Tuesdays
It's not much loss but I know the feeling. I don't get them just because they changed the currency on my account. It's no big deal though.

 

[Lincolnuk]

I dont get them as my Bonus use is to high. and i have been wagering a fair amount in cash so my bonus use must be massive

 

[Team.Videoslots]

Hi there Everyone,

Today we have 4 fantastic new games for you. We have Royal Lotus from Greentube, Imperial Wealth from iSoftbet, Atlantis Thunder from Kalamba and Simply the Best from Gamomat.

Royal Lotus (Greentube)
RTP: 95.01%
Min/Max: 0.50/50.00
Lines: 50

Imperial Wealth (iSoftbet)
RTP: 96.51%
Min/Max: 0.20/100.00
Lines: 40

Atlantis Thunder (Kalamba)
RTP: 96.66%
Min/Max: 0.60/120.00
Lines: 3600

Simply the Best (Gamomat)
RTP: 96.09%
Min/Max: 0.05/100.00
Lines: 5


All 4 games have trophies with rewards added. However, only Imperial Wealth and Royal Lotus will be available for our UK players.

Have a terrific Tuesday everyone and good luck in the games.

Best regards,
Team Videoslots.

 

[iiMii]

Any Australian players accounts on Videoslots been deactivated?
Mine has and I have been told no more Australia players but i have a few friends who can still deposit and play?

 

[DreamRJ]

Hi there Everyone,

Today we have 4 fantastic new games for you. We have Royal Lotus from Greentube, Imperial Wealth from iSoftbet, Atlantis Thunder from Kalamba and Simply the Best from Gamomat.

Royal Lotus (Greentube)
RTP: 95.01%
Min/Max: 0.50/50.00
Lines: 50

Imperial Wealth (iSoftbet)
RTP: 96.51%
Min/Max: 0.20/100.00
Lines: 40

Atlantis Thunder (Kalamba)
RTP: 96.66%
Min/Max: 0.60/120.00
Lines: 3600

Simply the Best (Gamomat)
RTP: 96.09%
Min/Max: 0.05/100.00
Lines: 5


All 4 games have trophies with rewards added. However, only Imperial Wealth and Royal Lotus will be available for our UK players.

Have a terrific Tuesday everyone and good luck in the games.

Best regards,
Team Videoslots.

Imperial Wealth and Royal Lotus are not showing up when I search for them. You said they are UK those 2? So where are they then? They are also not even listed when I use the filter New Games either?

 

[robby811]

Imperial Wealth and Royal Lotus are not showing up when I search for them. You said they are UK those 2? So where are they then? They are also not even listed when I use the filter New Games either?

New Games tab ?? There is Imperial Wealth but Royal Lotus i cant also not find....

 

[DreamRJ]

New Games tab ?? There is Imperial Wealth but Royal Lotus i cant also not find....

Yep On new games tab. Both not listed for me.

 

[DreamRJ]

And when I manually type this in the address bar, it shows me this error message!

You do not have permission to view link Log in or register now.

EDIT: what the hell is wrong with that link when I paste it? it translates it as German?

And not only that, I also get the same error message when I open some other Isoftbet slots, Like Hot Spin and others gives the same error as the above screenshot.

And also the recently played section at the bottom is still not fixed either. It still is not updating been like this for 2 weeks now? Any update on when that will be fixed as well? @Team.Videoslots

 

[robby811]

And when I manually type this in the address bar, it shows me this error message!

You do not have permission to view link Log in or register now.

EDIT: what the hell is wrong with that link when I paste it? it translates it as German?

View attachment 102751

And not only that, I also get the same error message when I open some other Isoftbet slots, Like Hot Spin and others gives the same error as the above screenshot.

And also the recently played section at the bottom is still not fixed either. It still is not updating been like this for 2 weeks now? Any update on when that will be fixed as well? @Team.Videoslots

Vodoo it translates it for me I can play it but not the greentube one but i can play greentube anywhere else then Videoslots i think there are a few problems with the country restricitons

 

[Team.Videoslots]

Hello everyone,

Thank you for reporting this, we will get in touch with the provider to verify the regions available and update it as soon as possible.

Best regards,
Team Videoslots.

 

[DreamRJ]

Vodoo it translates it for me I can play it but not the greentube one but i can play greentube anywhere else then Videoslots i think there are a few problems with the country restricitons

Yeah probably

 

[Team.Videoslots]

Hello everyone,

The games are now open for UK players

Best regards,
Team Videoslots.

 

[DreamRJ]

Hello everyone,

The games are now open for UK players

Best regards,
Team Videoslots.

Thanks, And what about the Recently played tab? No update on that?

 

[Team.Videoslots]

Hello DreamRJ.

At the moment we do not have any update on that, unfortunately.

Best regards,
Team Videoslots.

 

[DreamRJ]

Hello DreamRJ.

At the moment we do not have any update on that, unfortunately.

Best regards,
Team Videoslots.

Ok thanks anyway

 

[robby811]

Ok thanks anyway

No Problem

 

[Team.Videoslots]

Hi there Lovely People,

Today we have 5 exciting titles for you. We got Desert Cats from Williams Interactive, Rome Rise of an Empire from Blueprint, Tiki Paradise from Playtech, Hot Shot Progressive from Bally and finally Buster Hammer Carnival from Chance Interactive.

Desert Cats (Williams Interactive)
RTP: 95.79%
Min/Max: 0.50/100.00
Lines: 50

Rome Rise of an Empire (Blueprint Gaming)
RTP: 96.64%
Min/Max: 0.20/500.00
Lines: 20

Tiki Paradise (Playtech)
RTP: 94.05%
Min/Max: 0.20/100.00
Lines:10

Hot Shot Progressive (Bally)
RTP: 96.04%
Min/Max: 0.40/24.00
Lines: 40

Buster Hammer Carnival (Chance Interactive)
RTP: 96.338%
Min/Max: 0.50/25.00
Lines: 3125

All 5 games have trophies added and will all be available in the UK.

Have a wonderful Wednesday and the best of luck with the games!

Best regards,
Team Videoslots.

 

[DreamRJ]

Hi there Lovely People,

Today we have 5 exciting titles for you. We got Desert Cats from Williams Interactive, Rome Rise of an Empire from Blueprint, Tiki Paradise from Playtech, Hot Shot Progressive from Bally and finally Buster Hammer Carnival from Chance Interactive.

Desert Cats (Williams Interactive)
RTP: 95.79%
Min/Max: 0.50/100.00
Lines: 50

Rome Rise of an Empire (Blueprint Gaming)
RTP: 96.64%
Min/Max: 0.20/500.00
Lines: 20

Tiki Paradise (Playtech)
RTP: 94.05%
Min/Max: 0.20/100.00
Lines:10

Hot Shot Progressive (Bally)
RTP: 96.04%
Min/Max: 0.40/24.00
Lines: 40

Buster Hammer Carnival (Chance Interactive)
RTP: 96.338%
Min/Max: 0.50/25.00
Lines: 3125

All 5 games have trophies added and will all be available in the UK.

Have a wonderful Wednesday and the best of luck with the games!

Best regards,
Team Videoslots.

And it happened again? Desert Cats and Rome Rise of an Empire are not listed again. The other 3 are listed. So please fix it

Thanks

 

[Team.Videoslots]

Hi DreamRJ,

Should be sorted now, our apologies.

Best regards,
Team Videoslots.

 

[DreamRJ]

Hi DreamRJ,

Should be sorted now, our apologies.

Best regards,
Team Videoslots.

Thanks, but why does this keep happening though?

 

[deleted_user-20231116]

Did you reduce the weekend booster? getting almost nothing, even though i played for hours.

 

[Aryol]

Did you reduce the weekend booster? getting almost nothing, even though i played for hours.

Did you play today? If yes, it sometimes takes up to 24 hours for an accurate amount. But the weekend booster was never a big deal unless you had an extremely good run - do not expect too much.

 

[Team.Videoslots]

Hello DreamRJ,

We would need to look into this further and find the cause, thank you for informing us regarding this.

@MrEvil Should you feel your Weekend Booster isn't correct, you can send us an email on [email protected] and we will look into this for you.

Br,
Team Videoslots.

 

[Team.Videoslots]

Thanks, And what about the Recently played tab? No update on that?

Hello again @DreamRJ

The "Last Played" tab should now be fixed.

Br,
Team Videoslots.

 

[Mr Wild]

Did you reduce the weekend booster? getting almost nothing, even though i played for hours.

Also depends on the RTP on the game, if its higher RTP, less weekend booster. IF its lower RTP, more weekend booster.

 

[Team.Videoslots]

Hi Guys,

Today we have 5 new games for you. We have Jumbo Stampede from iSoftbet, Ninja Ways from Red Tiger, Force of Nature from Leander, Mustang Gold from Pragmatic and finally Bars and 7s from Wazdan.

Jumbo Stampede (iSoftbet)
RTP: 95.94
Min/Max: 0.20/50.00
Lines: 4096

Ninja Ways (Red Tiger Gaming)
RTP: 96.03%
Min/Max: 0.10/100.00
Lines: 4096

Force of Nature (Leander)
RTP: 95.90%
Min/Max: 0.20/100.00
Lines: 20

Mustang Gold (Pragmatic)
RTP: 96.53%
Min/Max: 0.25/125.00
Lines: 25

Bars and 7s (Wazdan)
RTP: 96.43%
Min/Max: 0.10/100.00
Lines: 8

All five games have trophies with rewards added.

For our UK players, all games except Bars and 7s will be available.

For our Swedish players, Force of Nature and Ninja Ways will be available.

Have a terrific Thursday everyone.

Best regards,
Team Videoslots.

 

[nikantw]

Last Played works again

 

[lotusch]

Guys I still have issues with some Greentube slots, they do not load.
Screen remains blank / dark before the Greentube logo comes up.
Cleared cookies and used different browsers.
Your support is helpful as usual but they could not identify the problem either.

Weird, only occurs on a few slots like Book of Ra de Luxe, Carribean Holidays, Katana and a few more.
Also some Greentube slots have no sound!!!! No idea why.

Other slots like Lucky Lady Charm, Captain Venture etc etc work perfect.

More people have this?
And I only have it when playing at Videoslots.

On Casumo all Greentube slots play without any issue.

Cheers,

Mark

 

[Team.Videoslots]

Hi lotusch,

Could you please send this to [email protected] along with your username at Videoslots so we can see your chats with the support and we'll try to find a solution for your issue.

Best regards,
Team Videoslots.

 

[jimbler]

Any Australian players accounts on Videoslots been deactivated?
Mine has and I have been told no more Australia players but i have a few friends who can still deposit and play?

Tried to deposit today for the first time in a couple of weeks and I've been deactivated as well. I guess that's the end of my slot playing days other than the odd deposit on House of Jack to play some Pragmatic. :-(