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I think you need to chill out a bit. It was xmas time and now its new year time. not many are back in work yet. You need to remember this time of year not many people work.

I am sure it will get investigated as soon as they are back in work and can respond. Until that time, just have some patience :)

Every country has different bank holidays as well during the xmas holiday and new year periods.

7 working days dont seem to get any resolution ?

I am just tired. If i have clear screenshots and i just need to wait allways 1-60 days for answer for someone it is sick.

I am lawyer ( lets put it straight ), so i can go to court in finland ( after that 21 days which MGA gives )and it will cost 60+ 10000 € ( state expensive ) for one state expensive to videoslots

And court will just calculate working days, casino works 24/ 7hours 365 days.
 
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7 working days dont seem to get any resolution ?

And which days are you counting as working days? as I said, bank holidays and weekends do not count as working days in the UK
 
And which days are you counting as working days? as I said, bank holidays and weekends do not count as working days in the UK
20 of december. - to 1.1.2018.

ok. there is six , you are right.. but why other casinos will get answer in 48 working hours and Videoslots dont get it in 144 working hours .

Explain me this and then ask me shut up xD

there is working days 20-22 of december and 27-29 of december... Normal working days..
 
20 of december. - to 1.1.2018.

ok. there is six , you are right.. but why other casinos will get answer in 48 working hours and Videoslots dont get it in 144 working hours .

Explain me this and then ask me shut up xD

I am not saying it isnt a long time to wait, and I got no idea why either. All you can do now is wait. Dan has said he has contacted them again. Good luck :)
 
I am not saying it isnt a long time to wait, and I got no idea why either. All you can do now is wait. Dan has said he has contacted them again. Good luck :)
I am not saying it isnt a long time to wait, and I got no idea why either. All you can do now is wait. Dan has said he has contacted them again. Good luck :)

Yes i will wait.

But wait when you will have this waiting time and dont have any kind of contact of them for hole of this time..

This is idiotict that i need to pressure Daniel for this. But havent get any answer from cs in 11 days ;). So what can i say?
 
CHILL!

It is holiday time and everyone is on skeleton staff. Give Dan a break and let him enjoy his New Year. I am sure this can wait until Jan 2nd. Give the man a rest.
3 time of CHILL ?

If it would be first or second reminder it would be OK. But this is 3 one.. So i dont know what to chill about anymore.

Then it would be allways " Chill ".. I have new year also. , why Videoslots dont pay me and i could calm down and chill here.. ??

I must repeat my self. : 11 days has been gone , tomorrow 12 day. and if after that goes 9 days it will go straight in Finnish court. Court is faster but cost 10k to it who will lost it.

I am not waiting allways this MGA decision. which takes 2-4 months.
 
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3 time of CHILL ?

If it would be first or second reminder it would be OK. But this is 3 one.. So i dont know what to chill about anymore.

Then it would be allways " Chill ".. I have new year also. , why Videoslots dont pay me and i could calm down and chill here.. ??

I must repeat my self. : 11 days has been gone , tomorrow 12 day. and if after that goes 9 days it will go straight in Finnish court. Court is faster but cost 10k to it who will lost it.

I am not waiting allways this MGA decision. which takes 2-4 months.

Chill out man! And by that I mean come to Canada and go outside. Its -24 today.
 
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Hello Everyone,

We have our first game of 2018 going live today and its from Inspired Gaming! We hope you enjoy it as much as we do.

Gem Hunter
More Information:
Min bet: €0.30
Max bet: €270
Paylines: 30
RTP: 95.01%


Todays game has trophies and rewards added and is available for our UK players!
I wish you all the best of luck!

Best regards,
Daniel.
 
Is anyone else as happy as me that playngo now gives you the choice to uncheck the bonus box. So if you get a bonus it doesnt sit there and wait for you to choose, it just proceeds.

Makes battle freerolls so much more wonderful to deal with. Press start and go have bubble bath
 
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Hello Everyone,

I hope you have all had a great day, we have one release for you today coming from Core Gaming!

Furballs (Core Gaming)
More Information:
Min bet: €0.10
Max bet: €500
RTP: 97.71%

Todays game has trophies and rewards added and is available for our UK players.

I wish you all the best of luck.

Best regards,

Daniel.
 
Hi Jlglass,

Will have to reach out to our AM and ask them for you. Just at the moment they are still on leave, but once they are back at work will try and get you an answer for this.

Br,

Daniel
 
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Hi Guys,

Hope you are having a great week and are back into the swing of things after the New Year. Today we will be releasing 2 games, Rocket Men from Red Tiger gaming and Durga from Endorphina.

Rocket Men:
A humoristic insight to two very different, yet similar, men’s life. the main characters are surely known to everyone, speaking of President Donald Trump and the notorious leader of North Korea, Kim Jong-un. In this Video Slot,
they face each other in the battle of blowing up the best Bonus Features.

Additional Information:
No of Paylines: 20
Min Bet: 0.20
Max Bet: €100
RTP: 95.24%

This game has trophies and rewards added and is available for UK players.

Durga:
Endorphina takes us to the mythological, Indian world where we will experience an epic battle of good and bad. The two Gods, Durga and Mashishasura are standing eye-to-eye in this game.

Additional Information:
No of Paylines: 40
Min Bet: 0.40
Max Bet: €40
RTP: 96%

This game has trophies and rewards added but is not available for UK players.


Have a great day and all the best of luck.

Br,

Daniel.
 
Its working fine my end.

Best regards,
Daniel.

Dan I also tried Gem Hunters yesterday and again today but can't get it to load. I have tried clearing cookies and using different browsers but nothing works. I get a pic on the screen that looks like it is trying to load (similar to a spinning wheel) and it has the words "This game is licensed in Gibraltar" at the top of the screen but no game loading.
 
Hello Everyone,

Thank you all for reporting this to me, I have contacted NYX about it and will keep you all updated once they get back to me. I will also contact the players effected to get some more information.

Best regards,
Daniel.
 
Hi Everyone,

I have been contacted by the game provider and have been told that the game Gem Hunter its working fine for them, and it may have been a temporary issue.

If you do experience any more issues please contact me directly via PM so that I can gather some more information and forward this to the provider.

Br,

Daniel
 
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Hi Guys,

Hope the first week of the New Year has been good to you all and today we will be releasing 2 new games Cherry Blast and Treasure of Horus by Iron Dog Studios

Cherry Blast:
This game showers you with delightful fruits and berries, as well as classic casino game symbols of luck.

Additional Information:
No of Paylines: 20
Min Bet:0.20
Max Bet: €40
RTP: 96%

Treasure of Horus:
Live and breathe a fortunate Egyptian adventure in the sizzling desert. You are taken to the mystical area around the Nile and the town of Alexandria.

Additional Information:
No of Paylines: 20
Min Bet: 0.20
Max Bet: €40
RTP: 95.93

Both games have trophies and rewards added and are available to our UK players.

Have a great weekend.

Br,

Daniel.
 
Dan I also tried Gem Hunters yesterday and again today but can't get it to load. I have tried clearing cookies and using different browsers but nothing works. I get a pic on the screen that looks like it is trying to load (similar to a spinning wheel) and it has the words "This game is licensed in Gibraltar" at the top of the screen but no game loading.

Maybe you should consider yourself lucky. That slot is brutal...

edit: and gem hunter now has an at work sign on it
 
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Is Real Time Gaming coming to VS? If it is will they have the game Loose Caboose? I love that game but not all RTG Casinos have it. Would be so awesome to see RTG at VS then all my fav games will be in the one location :D

That's the word on the street and exactly have all the fave's at one location and with the amount of player's at vs the jackpot's could grow big. :)
 
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