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Videoslots - Newly Accredited

No PM received, but I tried at a different site and get the same error message. Support said it works fine, so it might be a UK specific issue. I know they had problems in the past with that..

ygddrasil.webp

EDIT: seems to be back up and running now
 
Read more about Videoslots in our in-depth review
Hello again CasinoNinja.

My apologies, it seems like I was unable to connect to Casinomeister after I posted that. If you are still having issues, please send me a private message and I will take a look at it.

Best regards,
Daniel.
 
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Catch the Golden Train for Christmas!

Join the special Videoslots.com Christmas promotion where you will win daily prizes such as Free Spins, Weekend Booster and Casino Races multipliers.

To reveal today’s reward:

Play 350 spins in Gold Train

To reveal tomorrow’s reward:

Deposit €20

Find out more about this very Christmassy, very rewarding promotion by visiting the promo page on Old / Expired Link

We wish you the best of luck with our Christmas Calendar and a Happy Christmas from all of us at Videoslots.com!

Terms and conditions apply.

Note that the following terms and conditions are applicable for this promotion:

Terms of the Daily Rewards:

Complete the achievement of the day and you will get to claim a Reward tagged to it every day too.
All rewards can be claimed from under 'My Account > My Rewards'
The reward will be available to claim and use until 23:59 GMT on that same day.
The reward of the day will include any of the following: Free Spins, Casino Race Multiplier or Weekend Booster Multiplier. Standard Terms apply and can be found here.
The reward will not be available to players who have an active bonus in their account.
Generic Terms & Conditions:

This promotion runs between the 1st and the 25th of December GMT time
Playing at Videoslots.com is restricted to persons over the age of 18 and so are our offers
We see gambling as adult entertainment. Play Responsibly.
Videoslots Limited is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission in the United Kingdom under license number 000-039380-R-319311-010. The facilities provided to UK players is solely made in reliance on the latter license.
The amounts specified throughout the promotion are just an indication of the amounts converted in the various local currencies. The euro amount specified in the terms prevail over any other amounts, which will be determined by the currency conversion rate at the time of payout.
Terms and Conditions on the website apply.
 
View attachment 84685

Catch the Golden Train for Christmas!

Join the special Videoslots.com Christmas promotion where you will win daily prizes such as Free Spins, Weekend Booster and Casino Races multipliers.

To reveal today’s reward:

Play 350 spins in Gold Train

To reveal tomorrow’s reward:

Deposit €20

Find out more about this very Christmassy, very rewarding promotion by visiting the promo page on Old / Expired Link

We wish you the best of luck with our Christmas Calendar and a Happy Christmas from all of us at Videoslots.com!

Terms and conditions apply.

Note that the following terms and conditions are applicable for this promotion:

Terms of the Daily Rewards:

Complete the achievement of the day and you will get to claim a Reward tagged to it every day too.
All rewards can be claimed from under 'My Account > My Rewards'
The reward will be available to claim and use until 23:59 GMT on that same day.
The reward of the day will include any of the following: Free Spins, Casino Race Multiplier or Weekend Booster Multiplier. Standard Terms apply and can be found here.
The reward will not be available to players who have an active bonus in their account.
Generic Terms & Conditions:

This promotion runs between the 1st and the 25th of December GMT time
Playing at Videoslots.com is restricted to persons over the age of 18 and so are our offers
We see gambling as adult entertainment. Play Responsibly.
Videoslots Limited is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission in the United Kingdom under license number 000-039380-R-319311-010. The facilities provided to UK players is solely made in reliance on the latter license.
The amounts specified throughout the promotion are just an indication of the amounts converted in the various local currencies. The euro amount specified in the terms prevail over any other amounts, which will be determined by the currency conversion rate at the time of payout.
Terms and Conditions on the website apply.
:confused::(:eek:
I feel such an idiot I have just played 97 spins on Birds on a wire and that was yesterday :what::confused: I am going to hide now.
 
news_superhotfruits_joker10000deluxe_wuxing_big.webp

Hello Everyone,
I hope you all had a nice weekend, we have three new game releases for you today!

Joker 10,000 Deluxe

More Information:
Min bet: €0.10
Max bet: €50
Paylines: 10
RTP: 97%

Super Hot Fruits

More Information:
Min bet: €0.10
Max bet: €100
Paylines: 10
RTP: 94%

Wu Xing

More Information:
Min bet: €0.25
Max bet: €500
Paylines: 25
RTP: 96.42%


All of today’s games have trophies and rewards added and are available for our UK players.
I wish you all the very best of luck!

Best Regards,
Daniel.
 
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Hello Everyone,

I hope you are all having a great day, we have five new games for you all today.

Jingle Jingle (Booming Games)
More Information:
Min bet: €0.30
Max bet: €90
Paylines: 30
RTP: 95.83%

Monopoly On The Money (Barcrest)
More Information:
Min bet: €0.10
Max bet: €500
Paylines: 10
RTP: 96%

Triple Cash Wheel (Bally)
More Information:
Min bet: €1.00
Max bet: €100
Paylines: Up to 60 ways
RTP: 95.21%

Tetris (Bally)
More Information:
Min bet: €0.50
Max bet: €100
Paylines: 12
RTP: 95.8%

Rapunzel's Tower (Quickspin)
More Information:
Min bet: €0.20
Max bet: €100
Paylines: 20
RTP: 96.25%

All of today’s have trophies and rewards added, Jingle Jingle is not available for our UK players, however the rest of today’s games are.

I wish you the best of luck!

Best Regards,

Daniel.
 
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Hello everyone.

Today we have four great titles to offer you, Henry VIII from Inspired Gaming, and Cool Bananas, Jade Idol and Dragon Wins from NextGen Gaming.

More information about Henry VIII:

RTP: 95%
Min.bet: €0.2
Max.bet: €250
Paylines: 20

More information about Cool Bananas:

RTP: 95.05%
Min.bet: €0.25
Max.bet: €250
Paylines: 20

More information about Jade Idol:

RTP: 95.04%
Min.bet: €0.2
Max.bet: €200
Paylines: 20

More information about Dragon Wins:

RTP: 96.49%
Min.bet: €0.25
Max.bet: €125
Paylines: 40

These games all have Trophies and Rewards added, and all titles are available for UK players.

Good luck everyone!

Best regards,
Daniel
 
vc8fn4yj0q.jpg


Hello everyone.


Today we have two great games coming to you, the new title from Play n Go called Sea Hunter, and Eye of Ra from Amatic!


More information about Sea Hunter: Hook those impressive symbol upgrades, free respins, sticky symbols and wilds as you go fishing for some very impressive prizes.


RTP: 96.63%

Min. bet: €0.05

Max. bet: €100

Paylines: 5


More information about Eye of Ra:
Eye of Ra comes with a reel grid where the middle reel has 5 rows, the following two reels with 4 rows, and the two reels at the edges having 3 rows, combining an astounding 720 ways to win in this video slot.


RTP: 96.91%

Min. bet: €0.10

Max. bet: €100

Paylines: 720


Sea Hunter is available for UK players, but Eye of the Amulet is now. Trophies and Rewards have been added for both games.


I wish you all good luck!


Best regards,

Daniel.
 
Hi Guys,

Just a small update, unfortunately we have had to block Merkur, Blueprint, Bally Wulff and Gamomat for our German players due to legal restrictions implemented to us by the providers.

Br,

Daniel.
 
Please bring back trustly or euteller withdrawals :(

Main reason for my play on videoslots was insane fast withdrawals, but now thats gone :confused:

With trustly and euteller money was on my bank minutes after your approval, now it takes atleast 12h (latest wd about 15h and still not on my bank :mad: )
 
Given that the information emailed to Australian players was completely false, can you please provide accurate information how Videoslots intends to deal with Australian players in the future?
 
Hello JdRocks,

That’s correct you would be able to deposit using Trustly and then withdraw using your Bank Account.

Best Regards,
Daniel.

So using Trustly would reset the 'counter' as to net deposits/withdrawals?

Anyway, came into thread to say, todays calendar on the site states £20 deposit, email states £10, just in case you aren't aware.

It’s the last week before Christmas, and the last week of our Christmas Calendar! Spin away at the following games to win a daily secret reward:

  • 18th December: Deposit £10
 
Hi colinsunderland,

Thank you for reporting this, I will talk to our content team so they can change it. But just to be clear to reveal today's reward you have to make a 10€ deposit.

Br,
Daniel.
 
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Hi Guys,

Hope you all had a lovely weekend. Today we are releasing Snow Wild and the 7 Features from Red Tiger and Mrs Green Plant Emporium from Genii.

Snow Wild and The 7 Features: Snow White, the princess from the 19th fairy tale, gets a makeover here. No more slaving away scrubbing the floors at the mercy of the wicked stepmother, no more innocent
looks and poisoned apples have become… meh. So have the 7 Dwarves changed their mode of companionship to Snow White – they, too, have gone Wild!

Additional Information:
No of Paylines: 20
Min Bet: 0.20
Max Bet: €100
RTP: 96.03%

This game has had trophies and rewards added and is available in the UK

Mrs Greens Plant Emporium:
We’ve always had our doubts about Mrs Green. She lives at the edge of town in a row of abandoned houses, and most of her neighbours have mysteriously disappeared.
She keeps herself to herself and spends a lot of time – maybe too much time – with her plants.

Additional Information:
No of Paylines: 40
Min Bet: 0.40
Max Bet: €50
RTP: 95.89%

This game has had trophies and rewards added and is not available to UK players.

Br,

Daniel.
 
Can you explain the lost limit to me cause I obviously dont get it. I changed it from $1 to $99 ...played a bit and won $130 and cashed out. Played a few freerolls...and then suddenly it blocked me again saying my loss limit reached.

$600 lost to get 2 weeks of battles and this loss limit thing on battles ruined the entire 2 weeks of battles
 
Since the system only counts losses, it doesn't know the difference between a balance on a freeroll and your actual balance so this means you can only play a few freerolls until the limit is reached since you are losing $10 - $20 each battle.
 
Hello Lockinlove,

The loss limit works likes this, you are able to set how much you can lose during a chosen period of time, when that loss limit is reached you will not be able to place anymore bets this includes battles as well, the loss limit is based on the outcomes of the bets for example. If you bet €1 your remaining loss limit will decrease by that amount, but if you win €1 your remaining loss limit will increase with €1. You can change or remove your loss limit, this will take place 7 days after you change it, unless you want to decrease your limit then it will take place immediately.

Best Regards,
Daniel.
 
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Hello Everyone,

I hope you are all having a great day, we have 3 new game releases today, I hope you all enjoy them!

Huolong Valley (NextGen)
More Information:
Min bet: €0.20
Max bet: €100
Paylines: 20
RTP: 96.98%

2 Fat Cats The Lost Ark (InspiredGaming)
More Information:
Min bet: €0.10
Max bet: €100
Paylines: 20
RTP: 95%

Santas Freespins (InspiredGaming)
More Information:
Min bet: €0.10
Max bet: €250
Paylines: 20
RTP: 95%

All of todays games have trophies and rewards added and are available for our UK players.

I wish you all good luck!

Best regards,

Daniel.
 
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Hi everyone,

PlaynGo are having some issues at the moment and their games are down, I will let you know when they are up and running again. Sorry for the inconvenience.

Br,
Daniel.
 
Dan thanks for all the hard work you do for Videoslots and also informing us here at Casinomeister. And yes just everything in general also this awesome Promotion and since getting close now i want to wish you a Merry Christmas. Hope you get plenty of time of work so you can enjoy time with family friends :)

PS though would just add i think and feel with no doubt Rep of the year award. But i am very busy with other things at moment so could be i missed out and they have just been given or sure it was just recently posted :)
 
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Hello Everyone,

I hope you are all having a great day, we are one new game release for you today coming from Leander!

Scrooges Jackpot
The most exciting of the special features is of course the Jackpot. It is a progressive jackpot which accumulates all the wagers placed on the game. The jackpot can be won by any player, but the higher the bet you place, the greater the chances of bagging it, and it must be won before Christmas day!

More Information:
Min bet: €0.20
Max bet: €200
Paylines: 20
RTP: 97.17%

This game has trophies and rewards added and is available for our UK players.
I wish you all the best of luck!

Best regards,
Daniel.
 
Are you guys able to put a warning when implementing a loss limit so players know that this effects freerolls too. I doubt any out there would expect that freeroll battles are banned too as your system think you can lose money on $0 buy ins. Pretty disappointed I qualified for the 2 weeks of battles and cant play any of them and when asking for 2 weeks to be added since it isnt clear the policy, I was told no. Then the support agent went out to suggest I had a gambling problem because I said I lost $600 to be qualified for them but didnt get to play any.

I set my loss limit to $100 as I like to just enjoy the battles sometimes with no risk. And I won $130 on a $25 deposit. Cashed out and played some battles. And was blocked the next day saying I reached my loss limit somehow.


Pretty insulting all around and very surprised not having 2 weeks of battles added to my account because of this issue and flaw in your system. Every time someone clicks spin on a free roll battle your system is thinking that each loss in a spin is a real money spin.

I just want to add I think the support agent axel is very short and quite rude. When discussing the topic with him he suddenly says its pointless to discuss this basically because he is just support.

Not happy.
 
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Hi Lockinlove,

Due to technical limitations we cannot change the way the system reads this. I can see that you should be able to play the freerolls again in the coming days so have added you a freeroll as well.

I have looked at the email and think there might have been a slight misunderstanding as they agent was not trying to imply that you have a gambling issue but I do feel he could have just worded it better.

Sorry for the Inconvenience.

Br,

Daniel
 
Hi Lockinlove,

Due to technical limitations we cannot change the way the system reads this. I can see that you should be able to play the freerolls again in the coming days so have added you a freeroll as well.

I have looked at the email and think there might have been a slight misunderstanding as they agent was not trying to imply that you have a gambling issue but I do feel he could have just worded it better.

Sorry for the Inconvenience.

Br,

Daniel

No I mean like add it in the wording where the description is. Some people really look forward to these battles and some are very low rollers who cant afford much. They would be gutted if this happened to them

Thanks as always
 
Scrooges Jackpot worst game ever! Totally gutted me.

And for the record, I totally agree with Lockinlove. I would never had suspected that freerolls would be disallowed when putting a limit on your account. Has absolutely nothing to do with your losses and sometimes the only thing we can hope for when we have no monies left is to get some winnings from the free spins.
 
Hello Barbara12,

I understand you completely, however as I said before due to technical limitations its not possible for us at the moment but we are looking into it.

Best regards,
Daniel.
 
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Hey guys,

Christmas Gifts from the East

Join the special Videoslots.com Christmas promotion where you will win daily prizes such as Free Spins, Weekend Booster, and Casino Races multipliers.

To reveal today’s reward:
Play 100 spins in Sakura Fortune

To reveal tomorrow’s reward:
Play 150 spins in Reactoonz

Find out more about this very Christmassy, very rewarding promotion by visiting the Old / Expired Link.
We wish you the best of luck with our Christmas calendar and a Happy Christmas from all of us at Videoslots.com!

Br,
Daniel.
 
uemr9qghhe.jpg


Hello Everyone,
I hope you are all having a fantastic day, we have a new game release for you today, coming from Play N Go!

Mystery Joker 6000
More Information:
Min bet: €0.10
Max bet: €100
Paylines: 5
RTP: 96.97%

Today’s game has trophies and rewards added and is available for our UK players.
I wish you all the best of luck!

Best regards,
Daniel.
 
uemr9qghhe.jpg


Hello Everyone,
I hope you are all having a fantastic day, we have a new game release for you today, coming from Play N Go!

Mystery Joker 6000
More Information:
Min bet: €0.10
Max bet: €100
Paylines: 5
RTP: 96.97%

Today’s game has trophies and rewards added and is available for our UK players.
I wish you all the best of luck!

Best regards,
Daniel.

Dan!!

I am still waiting responce in first guestion about gemix ?

second is that suit em up hold em. In paytable clearly reads 2500€ for straight flush.. ? but now when i goed to info for that game, there reads my hand and other cards must fully come to straight flush..

2 different saying.. paytable says yes. game info says no. ????

who is responsible for that? 2 different saying. If paytable says 2500€ , it is 2500€. other wise there should read : if you dont get jackpot bet read t&c..

In game dont read that you must read hole t&c for every bet.

There reads in paytable that if i get straight flush : it gives me 2500€
 

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