Well Dan did sort it out for me, he told me it was a reminder email that had the wrong link in it.
But they did honour it and i did get the reward from Dan, And as always i dont and didnt get free spins or the cash one, i of course got the multiplier 2X 150 spins current race. It really is a joke.
The reward system at VS sucks soo much i hate it. I never get anything from loyalty either as i mentioned in other threads in the past about VS. I have deposited thousands and thousands here, i really do not know how much but it is in the 5 figure sum, And yet All i ever get from loyalty or promos they run is multipliers for cashback or race spins. And to give you a better idea, Yes i did do that hard crazy level 20 about 5 or 6 months ago as well and im now level 26. So this gives you a better idea how much i have wagered and deposited. Cos you all know you have to wager 200K just for level 20 alone. And all u get was 100 spins on gonzos quest at min bet. it really is a joke reward system it really really is.
What is more is i even asked Jonathan from loyalty in one of the many phone calls i had with him if the high rollers also get the same free spin rewards at min bet. And you know what he said, yes everyone gets the same regardless of if your a high roller or not. Just wanted to mention this.
Then getting back to above statement.....
And getting free spins from playing the slots when doing the achievements are also few and far between and also suck cos they are always at min bet, when i do not do min bet i do higher stake spins when i play.
I mean dont get me wrong VS is an awesome casino, Dan is awesome too. But seriously fed up with the loyalty system here. And you know what i have now just decided that this is it. I will not be playing and giving VS Anymore of my money, I QUIT. So message to Dan if you want me to come back, you seriously should think about rewarding me better otherwise you lose me forever. (this above statement is merely frustration and is no way a threat in anyway. I am just frustrated and that is what my above statement was meant to show - sorry if it comes across in the wrong way, not sure of how else i could word it)