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Update on Videoslots

Hi Guys,

Just a quick update of what’s been happening so far this morning. All the issues with missing rewards has now been solved and should be working. Also, IGT games are back up and working as well.

I am now working my way through all your PM’s giving you guys out the compensation we promised.

Again if any one has any issues please PM me and will try and sort everything out as quickly as I can.

Thanks again for your patience.

Br,

Daniel
 
update

Daniel!
You're the best! u update i guess everybody really good!
luckely everything is working fine! i hope we all receive a very nice conpensation!
thanks again
 
Glad to see it finally got sorted knew it would.

Thanks for all the hard work you have put in Dan and for keeping everyone informed.

Dont envy you having to reply to all those pms as i can imagine there are plenty tho since i had not qualified for battles of my deposit anyway i havent lost anything so no PM from me.

Once its all sorted and running smoothly hope you take a well earned break and get to relax for a bit:thumbsup:
 
still seems to be down for me

love playing 9, 10 and 11'o clock tournaments after coming back from work

my daily ritual but have been unable to do so past 3 days

3 times made a deposit to play only to tournament page was down n lost it on doa

as trump would put it! Saaaaad very very saaaaad
 

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still seems to be down for me

love playing 9, 10 and 11'o clock tournaments after coming back from work

my daily ritual but have been unable to do so past 3 days

3 times made a deposit to play only to tournament page was down n lost it on doa

as trump would put it! Saaaaad very very saaaaad

Hi asadzareef89,

Please try to clear your cache on your browser. Please feel free to PM me if it still doesn't work.

Br,

Daniel
 
Just want to say big thanks to Dan (the man) for all his hard work in this and in one way like to apologize my moaning in this thread it was just frustration. Videoslots is still my top choice of Casinos with no doubt. And I will never forget when I won that Videoslots contest for Euros 2016 it was one of my best trips ever and I got to meet Allan from Videoslots he was such a great guy who I went out for dinner with (he paid) and also drinks later one of the nights :thumbsup::notworthy:lolup:
 
Yeah and we're back.

Thanks Dan for keeping us so well informed. Now have some well deserved rest (if you do such a thing of course!).

The outage got me from £0 to £30 because all of the rewards that I already played on Friday were re-instated. Jack and the Beanstalk treated me to a 100x bonus round. And I still have a 5 Euro battle ticket to use later on.
 
Would like to thank Dan for the extra 3-day battle ticket, really appreciate the gesture. :thumbsup: :)

However, i never need one because i almost always qualify for the battles .....hence, if anyone can use it i would be happy to ask Dan to take it from my account and give it to somebody else. It is valid for activation until 18th January, 09:48am GMT and good for 3 days of freeroll battles.

Jon, JD, Tez - could you use it? Others welcome! :D
 
Would like to thank Dan for the extra 3-day battle ticket, really appreciate the gesture. :thumbsup: :)

However, i never need one because i almost always qualify for the battles .....hence, if anyone can use it i would be happy to ask Dan to take it from my account and give it to somebody else. It is valid for activation until 18th January, 09:48am GMT and good for 3 days of freeroll battles.

Jon, JD, Tez - could you use it? Others welcome! :D

Nice gesture, But I have also qualified for the battles all this year so far, I also had a long run early this morning and today also had a few small deposits so I am ticking along,

Just one question, Did Dan auto stick it on account or did you message him? Due to the bit of compo
 
Nice gesture, But I have also qualified for the battles all this year so far, I also had a long run early this morning and today also had a few small deposits so I am ticking along,

Just one question, Did Dan auto stick it on account or did you message him? Due to the bit of compo

auto-stick mate :D

just thought it would be a waste to let it expire when somebody else who didn't manage to qualify could use it. :)
 
Would like to thank Dan for the extra 3-day battle ticket, really appreciate the gesture. :thumbsup: :)

However, i never need one because i almost always qualify for the battles .....hence, if anyone can use it i would be happy to ask Dan to take it from my account and give it to somebody else. It is valid for activation until 18th January, 09:48am GMT and good for 3 days of freeroll battles.

Jon, JD, Tez - could you use it? Others welcome! :D

Same for me. Don't need the ticket as I qualify each week other than when I return from holiday and haven't played for a couple of weeks.

If only you could save this ticket until then rather than having to bother Kenny when I can't play the free roll battles.
 
Don't worry Dan and videoslots you are not alone, My local casino had to "evacuate" last night which of course is the busiest time due to malfunction in the security system. People had to leave the slots with their money still in them. So imagine that chaos and stress.:eek2:

Do you know what the medical term for "evacuate" is?
Oh the mess! :eek:
 
cmmån.webp

Hi guys,

Today we are releasing Red Phoenix Rising from RedTiger. The game has some great features as the Phoenix egg for example. The symbol can trigger a Bonus price each time it lands on the reels – no combination required. Then you have the full-grown Phoenix that can trigger a Free spins feature that comes with extra multipliers. Good luck!

More information about Red Phoenix Rising:

No of paylines: 40
Min bet: € 0.20
Max bet: € 100
RTP: 95.99 %

This game has trophies and rewards added, and are available for UK players.

Br,
Daniel.
 
Just got a nice offer through the post for 100% deposit bonus and 150 spins on Frog grog :D

The free spins are nice but I hate the bonus being released in 10% increments its just something I dont bother with
 
Hi guys,

Today we are releasing Red Phoenix Rising from RedTiger. The game has some great features as the Phoenix egg for example. The symbol can trigger a Bonus price each time it lands on the reels – no combination required. Then you have the full-grown Phoenix that can trigger a Free spins feature that comes with extra multipliers. Good luck!

More information about Red Phoenix Rising:

No of paylines: 40
Min bet: € 0.20
Max bet: € 100
RTP: 95.99 %

This game has trophies and rewards added, and are available for UK players.

Br,
Daniel.

Dan,

the Trophy text seems not right!

Capture 823.webp
 
What the hell?

I dont understand the reward system on videoslots.com i play and deposit the same as my bf, and he recieves dozens of cashback, multipliers, free race spins and literally hundreds of free spins ect. Regularly. where as i have yet to get any of the above mentioned... What the hell? he has recieved compensation spins for the recent site maitenance issue, but i did not. Why? And i didnt get my race money for last week either, whats going on with that ?? I have been loyal to videoslots but lately ive been feeling like its not even worth my time anymore
 
I dont understand the reward system on videoslots.com i play and deposit the same as my bf, and he recieves dozens of cashback, multipliers, free race spins and literally hundreds of free spins ect. Regularly. where as i have yet to get any of the above mentioned... What the hell? he has recieved compensation spins for the recent site maitenance issue, but i did not. Why? And i didnt get my race money for last week either, whats going on with that ?? I have been loyal to videoslots but lately ive been feeling like its not even worth my time anymore

From the Casino Race page:
Please note that Casino Race Payouts take place every Monday at the following times:
Australia -to be paid by 03:00 GMT
Russia -to be paid by 10:00 GMT
Finland-to be paid by 12:00 GMT
Sweden- to be paid by 13:00 GMT
United Kingdom- to be paid by 14:00 GMT
Norway- to be paid by 15:00 GMT
Netherlands-to be paid by 16:00 GMT
OTHER-to be paid by 17:00 GMT
Canada- to be paid by 21:00 GMT<<<<<<<!!!!
 
Dan,

the Trophy text seems not right!

View attachment 74839

Yesterday I was playing wild wild chest from red tiger and during my 2nd free spin..I got a trophy pop up saying I had just won the mega win trophy which I hadnt won anything on the free spins yet or base play ..on my 5th spin I got a win over 200x...so the mega trophy came before I completed my spins.
 
I dont understand the reward system on videoslots.com i play and deposit the same as my bf, and he recieves dozens of cashback, multipliers, free race spins and literally hundreds of free spins ect. Regularly. where as i have yet to get any of the above mentioned... What the hell? he has recieved compensation spins for the recent site maitenance issue, but i did not. Why? And i didnt get my race money for last week either, whats going on with that ?? I have been loyal to videoslots but lately ive been feeling like its not even worth my time anymore

Accounts are usually restricted to one per household at most casinos, or at least bonuses on only one account.

Did you clear it with support before opening both accounts? That's assuming you and your boyfriend live together. If you don't then it shouldn't matter at all.

There are usually rewards early in a new game. If you stick to a few favourites, you won't get as many rewards. Takes a lot of spins to go from that 5K win reward to the 10K one. I've been playing a year and haven't hit it on any yet, although I was closing in on a couple of NetEnt ones before they were restricted.

There are also rewards usually for 100, 250 and 750 or 1000 winning spins in a day. So if you change slots often, you might miss out on some of them.

If you check out the My Achievements section, you can see what games you might be close on, or don't have the low level trophies yet.
 
Update on Promotions’ Payouts

Hi all,

We would like to inform you that as from this week we will be changing the times for when we pay out Casino Race and Cashback winnings.

Casino Race winnings will be paid out on Monday and Cashback winnings will be paid out on Friday just like before however, the time you will receive your payment as a player will vary, depending on the country that you live in.

Please take note of the schedule below in GMT so that you will know when you are expected to get paid.

• Australia - to be paid by 01:00 GMT
• Russia - to be paid by 08:00 GMT
• Finland- to be paid by 10:00 GMT
• Sweden- to be paid by 11:00 GMT
• United Kingdom- to be paid by 12:00 GMT
• Norway- to be paid by 13:00 GMT
• Netherlands to be paid by 14:00 GMT
• OTHER- to be paid by 15:00 GMT
• Canada- to be paid by 19:00 GMT

We have done this change to increase the server performance.


Regards,

Daniel
 
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Ahhh .... now I don't feel so left out. Thanks for the power charger (think its the same thing Terry received). Not sure how it works but I will figure it out.

Thanks again.

able to charge phones and also take micro use, so any thing that takes small power to charge or work you be able to use that to work it, Say you need to rush out and batters flat just plug it in and take it with you,

My camra takes USB to charge so if out and battery goes I could charge it, Saying that my phone camar would just be as good now days :) Not for zoom low, should be able to charge tablets and what not you
 
Finally hit level 20 guys, now this time in ten years I might hit level 21,

Its like 11x more than it took to from 0 to level 20 lol, so all that play its took to get to 20 I have to do that 11 more times to hit 21 :eek: I got 20 spins on spank hammer 2 for the privilege of hitting level 20, But its been a pleasant ride, Won the go pro, received xmas hamper year b4 last, got that charger the other day, I am sure I was sent something like that b4 as well,

That snail mail today telling us about the 2 day battle thing :) and 100% bonus and 150 free spins for a min £10 deposit. All they do is give back to players which is why there No1

Oh nearly forgot the 50£ voucher for amazon the other day :)
 
Finally hit level 20 guys, now this time in ten years I might hit level 21,

Its like 11x more than it took to from 0 to level 20 lol, so all that play its took to get to 20 I have to do that 11 more times to hit 21 :eek: I got 20 spins on spank hammer 2 for the privilege of hitting level 20, But its been a pleasant ride, Won the go pro, received xmas hamper year b4 last, got that charger the other day, I am sure I was sent something like that b4 as well,

That snail mail today telling us about the 2 day battle thing :) and 100% bonus and 150 free spins for a min £10 deposit. All they do is give back to players which is why there No1

Oh nearly forgot the 50£ voucher for amazon the other day :)

I haven't had the snail mail, is there a WR on the spins this time?
 
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