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Yep. Canadians have gotten totally shafted in the battles now. There is battles to be played if you want to stay up during the wee hours of the mornings! And the two that are available during the day has been gobbled up by the freeroll ticket. Dan, I went to chat, and to my VIP host, and was told " you have received 25 dollars in the race, and 300 cashback this Friday coming up" ........in other words be thankful. Losing Netent to Canadians has been coming, you guys knew that, and you also know the bulk of the battle games are Netent. So this is something that should of been addressed before it happened. The freebattles are NOT free, as Canadians we have to deposit $150.00 and then wager $ 700. Not always an easy feat. I hope its addressed sooner then later.

Hi bebo67,

We are looking into the Battle of Slots situation for Canadians during this week. I will inform more when we have done the changes.

Br,

Daniel
 
Hi bebo67,

We are looking into the Battle of Slots situation for Canadians during this week. I will inform more when we have done the changes.

Br,

Daniel

I think the point is you MUST have knew this was coming, so why didn't you look into it 2 or 3 weeks ago. The freerolls are a type of bonus/benefit to playing on your site and you have just removed them for a load of players and not given anything in return. If you do manage to do something to allow Canadians to play the full amount of battles again, will the people who had qualified still qualify for the amount of time they had left or have they completed the wagering for nothing?
As for the comments by your customer service agents implying they should be grateful for the cashback/race winnings, thats completely disrespectful. You offer x rewards for wagering a certain amount, you should honour that not say 'ah well you have other stuff, so stop moaning' which is what it sounds like :(
 
I think the point is you MUST have knew this was coming, so why didn't you look into it 2 or 3 weeks ago. The freerolls are a type of bonus/benefit to playing on your site and you have just removed them for a load of players and not given anything in return. If you do manage to do something to allow Canadians to play the full amount of battles again, will the people who had qualified still qualify for the amount of time they had left or have they completed the wagering for nothing?
As for the comments by your customer service agents implying they should be grateful for the cashback/race winnings, thats completely disrespectful. You offer x rewards for wagering a certain amount, you should honour that not say 'ah well you have other stuff, so stop moaning' which is what it sounds like :(

However I can see on your account you have been generously rewarded with us. You have received 31% in bonus value since signing up with us. That is very generous. This week you will receive $326.39 on Friday. This is a remarkably good cashback.
That was part of my email from my VIP host, while I agree 326 is good, he made it sound like it rarely happens. Also saying 31% is very generous since I've been there? I have been there for 8 months. I've seen my bonus ratio way higher in a month at another Casino I play at. Too many red flags. I'm taking my money and running Friday. I wish everyone the best and hope they start thinking about the customer first in the future. :)
 
However I can see on your account you have been generously rewarded with us. You have received 31% in bonus value since signing up with us. That is very generous. This week you will receive $326.39 on Friday. This is a remarkably good cashback.
That was part of my email from my VIP host, while I agree 326 is good, he made it sound like it rarely happens. Also saying 31% is very generous since I've been there? I have been there for 8 months. I've seen my bonus ratio way higher in a month at another Casino I play at. Too many red flags. I'm taking my money and running Friday. I wish everyone the best and hope they start thinking about the customer first in the future. :)

It might be a large amount, but it is based on how much you played, and is exactly the same as everyone else gets in percentage terms.
 
So tried the newest games from Join today and now I have all these!? Not gonna argue cause I am busto,lol.


rewards.webp
 
However I can see on your account you have been generously rewarded with us. You have received 31% in bonus value since signing up with us. That is very generous. This week you will receive $326.39 on Friday. This is a remarkably good cashback.
That was part of my email from my VIP host, while I agree 326 is good, he made it sound like it rarely happens. Also saying 31% is very generous since I've been there? I have been there for 8 months. I've seen my bonus ratio way higher in a month at another Casino I play at. Too many red flags. I'm taking my money and running Friday. I wish everyone the best and hope they start thinking about the customer first in the future. :)

There is, in my opinion, one fundamental flaw with Videoslots's reward logic (but I can see why they have done it that way!!).

You get rewarded well when you're on a winning streak. Lots of cashback and race points. But all of that money usually gets thrown back into the casino.

But there comes a tipping point when any profit is going to turn into a loss (as it happened with me this year). When you then need the "support" of the casino in terms of goodwill gestures all the previous rewards in the good times get mentioned. Not what you want to hear at that moment in time when funds are a little low.

Other casinos give cashback on losses. A second chance of recovering those losses. An opportunity to turn lower than expected RTP into higher RTP rather than Videoslots system of giving you cash to turn higher RTP into lower RTP.

For me, had I cashed out all my cashback and race money I would have at least halved my losses. But I (and I guess others) haven't. It gets played straight back usually with no withdrawal at the end of it.
 
Todays Releases

fto73rln7c.webp

Hey Guys,

Today we have a release by Push Gaming called Wild Neon. This slot takes us all on a trip down memory lane, where the neon lights of the Las Vegas Strip are shining bright, inviting us all to the grand casinos.

Wild Neon: This is a 5 reel slot with 25 paylines. The game also has a bonus and free spin feature.

Additional Information:
No of Paylines: 25
Min Bet: 0.25
Max Bet: €100
RTP: 96.53%

This game has Trophies and Rewards added and is available for UK players.

Br,

Daniel.
 
View attachment 72608

Hey Guys,

Today we have a release by Push Gaming called Wild Neon. This slot takes us all on a trip down memory lane, where the neon lights of the Las Vegas Strip are shining bright, inviting us all to the grand casinos.

Wild Neon: This is a 5 reel slot with 25 paylines. The game also has a bonus and free spin feature.

Additional Information:
No of Paylines: 25
Min Bet: 0.25
Max Bet: €100
RTP: 96.53%

This game has Trophies and Rewards added and is available for UK players.

Br,

Daniel.

No free spins for us casinomister players
 
Thanks for having more games on the Battles for us Canadians tonight :)


ya would be nice to at least make enuf play through to get in lol glgl


almost $2600 in, zero out, cant get anywhere so far but have hope ;)

also stopped getting email freebees months ago
 
Todays Releases

fvgdhiavnn.webp

Hey Guys,

Hope your Wednesday is going well. Today’s releases are Hercules High and Mighty from Scientific Games and Dangerous Beauty from High 5 Games.

Hercules High and Mighty: This video slot takes you to the high mountain tops to do battle against the mightiest gods and strange demon creatures. This is a 5 reel slot and the bonus symbol of the game is the golden Greek coin, these can trigger the free spins feature.

Additional Information:
No of Paylines: 50
Min Bet: 0.10
Max Bet: €100
RTP: 96%

Game has had trophies and rewards added and is available for UK players.

Dangerous Beauty: Delve deep into this fantasy themed 5 reel slot, with beautiful yet dangerous sword wielding maidens from the east. The scatter symbol is the key to triggering your free spins.

Additional Information:
No of Paylines: 40
Min Bet: 0.40
Max Bet: €40
RTP: 94.9%

Game has had trophies and rewards added and is not available for UK players.

Best of luck,

Daniel.
 
Todays Releases

5ai2wz2jpj.webp

Hey Guys,

Two more days till the weekend, and to celebrate this we have two releases from Push Gaming called Starfall and Hockey Hero.

StarFall: This classic looking video slot has 25 fixed paylines and these lines can be active all the time if you so desire. The Wild symbol and the Scatter symbol activates the special features. The Wild symbol can bring re-spins to players, and the Scatter symbol can lead players to a free spins feature.

Additional Information:
No of Paylines: 25
Min Bet: 0.25
Max Bet: €100
RTP: 96.5%

Hockey Hero: There are no surprises to what this game is about, and the inspiration behind it, it’s simply and clear as can be. With 40 paylines and a free spin feature, and If you are a hockey enthusiast that enjoys a good game of this thrilling sport, then the only question is… Can you be a Hockey Hero?

Additional Information:
No of Paylines: 40
Min Bet: 0.40
Max Bet: €100
RTP: 96.5%

Both games have had trophies and rewards added and are available to UK players.

Br,

Daniel.
 
View attachment 72708

Hey Guys,

Two more days till the weekend, and to celebrate this we have two releases from Push Gaming called Starfall and Hockey Hero.

StarFall: This classic looking video slot has 25 fixed paylines and these lines can be active all the time if you so desire. The Wild symbol and the Scatter symbol activates the special features. The Wild symbol can bring re-spins to players, and the Scatter symbol can lead players to a free spins feature.

Additional Information:
No of Paylines: 25
Min Bet: 0.25
Max Bet: €100
RTP: 96.5%

Hockey Hero: There are no surprises to what this game is about, and the inspiration behind it, it’s simply and clear as can be. With 40 paylines and a free spin feature, and If you are a hockey enthusiast that enjoys a good game of this thrilling sport, then the only question is… Can you be a Hockey Hero?

Additional Information:
No of Paylines: 40
Min Bet: 0.40
Max Bet: €100
RTP: 96.5%

Both games have had trophies and rewards added and are available to UK players.

Br,

Daniel.

Looks good lots of new games to look at .
 
Hi guys,

I just want to inform everyone that PlayNgo is down at the moment, but their tech team is working on it. I am sorry for the inconvenience. And I will let you guys know when they are up again.

Br,
Daniel.
 
Todays Releases

qpx2ztwhyt.webp

Hi Guys,

Today is a special day as its finally Friday after a long week at work. So to celebrate that we have another great release. Today its Temple of Gold by Red Tiger Gaming.

Temple of Gold: Among the ruins of an ancient temple, Lora helps players find buried relics while spinning the reels. She occasionally appears and helps players uncover big wins, operating control panels or striking the reels with her whip to award the winning combinations. Three bonus symbols will lead the player on a quest through the jungle where prizes among golden temples and pyramids await.

Additional Information:
No of Paylines: 20
Min Bet: 0.20
Max Bet: €100
RTP: 96%

This game has had all trophies and rewards added and is available to UK players.

Br,

Daniel.
 
Play'n GO Resolution

Hey guys,

Please bear with us with the Play'n GO resolution, we have informed them about the issue and they are having a look at it from their end. In the meantime if you zoom out and back to your original setting that should sort it out for you.

Again we apologize for this slight inconvenience and wish you all a good Friday.

Br

Daniel.
 
Hi Dan,

decided to post instead of PM as i thought this info might be of interest to some CM'ers.

Since when are the FS for the DOA trophies at $0.09 value? :what: I mean...seriously? 5FS @ 0.09 .....can that be called a reward? :confused:

Sorry to say this but that is a little insulting considering they were at $0.90 and usually you need quite a bit of wagering to get a trophy.

Capture 760.webp
 
Last edited:
Hi Dan,

decided to post instead of PM as i thought this info might be of interest to some CM'ers.

Since when are the FS for the DOA trophies at $0.09 value? :what: I mean...seriously? 5FS @ 0.09 .....can that be called a reward? :confused:

Sorry to say this but that is a little insulting considering they were at $0.90 and usually you need quite a bit of wagering to get a trophy.

View attachment 72756

was thinking the same
 
Hi Dan,

decided to post instead of PM as i thought this info might be of interest to some CM'ers.

Since when are the FS for the DOA trophies at $0.09 value? :what: I mean...seriously? 5FS @ 0.09 .....can that be called a reward? :confused:

Sorry to say this but that is a little insulting considering they were at $0.90 and usually you need quite a bit of wagering to get a trophy.

View attachment 72756

That surely is an error since the upgrade of DOA to the HTML5 version, isn't it Dan?
 
I sure hope so as I thought those FS would give me some extra playtime today. :o

After losing my CB I opted then to not deposit today when i realized the rewards were that bad. Why chase the next trophy which might cost you 100-200$ to get then 10FS @ 0.09$? :eek: :what:

It is either an error or the other alternative is that somebody won massive (like a 5,000+ x win) off the 25 x £0.90 spins that you get when completing all of the trophies which I have predicted before that'll be that then for that reward!
 
Hi Dan,

decided to post instead of PM as i thought this info might be of interest to some CM'ers.

Since when are the FS for the DOA trophies at $0.09 value? :what: I mean...seriously? 5FS @ 0.09 .....can that be called a reward? :confused:

Sorry to say this but that is a little insulting considering they were at $0.90 and usually you need quite a bit of wagering to get a trophy.

View attachment 72756


Thanks Harry_BKK i had 25 free spins 2 days ago and mine was on 0.9 as well,didnt pay any attention :o because this is my 4th DOA reward spins
 
Thanks Harry_BKK i had 25 free spins 2 days ago and mine was on 0.9 as well,didnt pay any attention :o because this is my 4th DOA reward spins

I think i reset the DOA trophies for the 11th or 12th time yesterday, lost count somewhere after 5 or 6 resets. What has changed as well is the reward for the completion, no more 25FS @ 0.90, it is now a $10 bloody battle ticket. :eek: :rolleyes: .....not cool VS! :eek2:

Needless to say when i used the ticket for the Fisticuffs battle i ended far off the top spots with a 75% RTP over 200 spins. :o :rolleyes:
 
I think i reset the DOA trophies for the 11th or 12th time yesterday, lost count somewhere after 5 or 6 resets. What has changed as well is the reward for the completion, no more 25FS @ 0.90, it is now a $10 bloody battle ticket. :eek: :rolleyes: .....not cool VS! :eek2:

Needless to say when i used the ticket for the Fisticuffs battle i ended far off the top spots with a 75% RTP over 200 spins. :o :rolleyes:

You're joking!!! I am only 300 wins off that trophy. Not a happy bunny at all and bang out of order if you ask me.
 
You're joking!!! I am only 300 wins off that trophy. Not a happy bunny at all and bang out of order if you ask me.

Not joking, unfortunately.

Completing 10,000 wins = 5x higher cashback for 100 spins
Completing all trophies = $10 Battle ticket.

In net monetary terms this completion worked out at $0.85 in extra cashback. :what: Needless again to say i lost interest completely to complete any more trophies. :eek: :o
 
Not joking, unfortunately.

Completing 10,000 wins = 5x higher cashback for 100 spins
Completing all trophies = $10 Battle ticket.

In net monetary terms this completion worked out at $0.85 in extra cashback. :what: Needless again to say i lost interest completely to complete any more trophies. :eek: :o

Yes, it is definitely a downgrade. The battle ticket doesn't guarantee anything and if you're in a rebuy battle you may end up spending more money.

At least with the 25 spins at 0.90 you had something like £10 out of it usually.
 
Hi guys,

So after NetEnt did their update from Flash to HTML, the spin value changed from 90 cents to 9 cents on our FS. But I have increased the amount on the FS in our trophy system; we have also looked over the final reward. Please feel free to send me a PM if you have any questions regarding this so I can look at your account and I am more than happy to answer and help out.

I hope you have a great weekend and I am also glad to announce that we have done a technical change again on our Battle of Slots, and I hope the lag will be reduced that some people did experience last week.

Br,
Daniel.
 
Hi guys,

So after NetEnt did their update from Flash to HTML, the spin value changed from 90 cents to 9 cents on our FS. But I have increased the amount on the FS in our trophy system; we have also looked over the final reward. Please feel free to send me a PM if you have any questions regarding this so I can look at your account and I am more than happy to answer and help out.

I hope you have a great weekend and I am also glad to announce that we have done a technical change again on our Battle of Slots, and I hope the lag will be reduced that some people did experience last week.

Br,
Daniel.

Dan, the amount of FS i received today for the first 2 trophies were 5 & 10FS @ 0.09. What have you changed please? :confused:
 
LOL....so i lost out on the completion trophy and first trophies after the reset and you are telling me to spend more money at VS to see what might be hidden behind the next door? :confused: :eek: Good salesmanship Dan. :thumbsup:

Hi Harry_BKK,

Haha well, I didn't mean it that way. We have looked over the rewards and increased the amount of FS you get behind the trophies since the value dropped.

Br,

Daniel
 
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