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Hi all,

We will contact iSoftbet regarding the maximum bet of .40 cent and come back to you as soon as the reply. I do imagine its only a setting that they need to fix so I hope that will be sorted out soon.

Have a great weekend all.

Br,

Daniel
 
Zoom (thunderkick) game is down, I have issues with this game from time to time as well and I do believe it is a thunderkick issue. Although I think way too many players on right now could be a issue as well as gemix just went down for me.

Hi slotmaster,

There are right now an technial issue with all games we get via the NYX network, our and their tech team are looking in to this. Gemix seems to work as normal when I just tested it.

Update 21:46 CET. All games provided via NYX are now working again as intended.

Br,

Daniel
 
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Hello, im curious if you gonna add novomatic at all? And also are you adding Diamond Queen from IGT soon?

Hi Machejna,

Yes, we will add Novomatic slots in the future we don't know the exact go live date yet. I will inform you all when I have more information regarding that; we will also release Diamond Queen in 3-4 weeks.


Br,

Daniel
 
cmmån.webp

Hello Casinomeisters!

Today we have two IGT games for you all; She’s a Rich Girl and Wolf Run. She’s a Rich Girl has 2x wilds and an improved reel during freespins while Wolf Run features Stacked Wilds, and more of them during the freespins.

Information about Wolf Run:
Minimum Bet: €0.40
Maximum Bet: € 80
Bet Lines/Pay Lines: 40
Theoretical RTP: 94.98%

Information about She’s a Rich Girl:
Minimum Bet: €0.09
Maximum Bet: € 90
Bet Lines/Pay Lines: 9
Theoretical RTP: 96.18%

These games have trophies and rewards added. These games are available for UK players.

Good luck to you all!

Best regards,
Daniel
 
Thanks Dan and videoslots for no problems with my Queen of Riches competition winnings. I was worried if their would be questions as to why I was getting money transferred into my account lol.

Anyway maybe next time I get a very big hit or something I do a special videoslots stream for a lucky person and we can transfer money into another casinomeister's account.:cool:
 
Attention all AUSTRALIAN PLAYERS!

Hi all,

We would like to inform you that as from Tuesday the 9th of August, 2016 the option to deposit via POLi for Australian players will no longer be available at Videoslots.com.

The company POLi has decided to stop providing this service to Gaming companies outside of Australia; however, we are in the process of introducing a replacement that will be online and available for you to use within the next 2 weeks.

Should you have any questions about this change, feel free to contact our support or me.

Br,

Daniel
 
cmtis.webp

Hello Meisters!

Today is Tuesday; that means there is a huge GameArt release on Videoslots waiting for you. Today’s titles are Wolf Quest, Kitty Twins, Crystal Mystery, Money Farm, and Power Dragon. Each title has something special to offer, and we hope they can lead to some nice wins for you.

Information about Wolf Quest:
Minimum Bet: € 0.25
Maximum Bet: € 25
Bet Lines/Pay Lines: 50
Theoretical RTP: 96 %

Information about Kitty Twins:
Minimum Bet: € 0.15
Maximum Bet: € 50
Bet Lines/Pay Lines: 10
Theoretical RTP: 96 %

Information about Crystal Mystery:
Minimum Bet: € 0.10
Maximum Bet: € 50
Bet Lines/Pay Lines: 5
Theoretical RTP: 94 %

Information about Money Farm:
Minimum Bet: € 0.10
Maximum Bet: € 50
Bet Lines/Pay Lines: 5
Theoretical RTP: 96 %

Information about Power Dragon
Minimum Bet: € 0.50
Maximum Bet: € 25
Bet Lines/Pay Lines: 243
Theoretical RTP: 96 %

These games have Trophies and rewards added, players from the UK can play these games.

Best regards,
Daniel.
 
where to play novomatic slots online in UK

is it true that novomatic slots are now available online only on sg? and only for german customers?
 
Hi all,

We would like to inform you that as from Tuesday the 9th of August, 2016 the option to deposit via POLi for Australian players will no longer be available at Videoslots.com.

The company POLi has decided to stop providing this service to Gaming companies outside of Australia; however, we are in the process of introducing a replacement that will be online and available for you to use within the next 2 weeks.

Should you have any questions about this change, feel free to contact our support or me.

Br,

Daniel

Forgive me there Dan, so have they stooped it for Aus Or outside Aus
 
Forgive me there Dan, so have they stooped it for Aus Or outside Aus

Companies that are not based in Australia can not provide their costumers with Poli anymore. Poli will only be available for companies that are based in Australia so that is the reason why we had to remove it.


@Tomawiki,

I havent heard any information regarding that.

Br,

Daniel
 
Bit of positive feedback for a casino I rarely venture into (no reasons other than I'm a bonus player most of the time)

My Razortooth winnings (£4ish) provided more game time than my last 3 deposits (at competitors sites) combined.

Many not seem worth a post to some but game time and value is what it is all about to me.

Good Stuff and appreciate the weekly FS as a rare depositor with small deposit history :thumbsup:
 
cmons.webp

Hello Casinomeister!

Today we have two new titles for your entertainment, Dragon Palace from Lightning Box and Buster Hammer from the brand new Chance Interactive. Buster Hammer will be the first of their games we offer; we hope they will bring you much winnings and fun.

Information about Dragon Palace:

Minimum Bet: 0.25
Maximum Bet: € 50
Bet Lines/Pay Lines: 243 ways to win
Theoretical RTP: 95.58%

Information about Buster Hammer:

Minimum Bet: 0.25
Maximum Bet: € 50
Bet Lines/Pay Lines: 243 ways to win
Theoretical RTP: 95.89%

Best regards,
Daniel.
 
View attachment 70066

Hello Meisters!

Today is Tuesday; that means there is a huge GameArt release on Videoslots waiting for you. Today’s titles are Wolf Quest, Kitty Twins, Crystal Mystery, Money Farm, and Power Dragon. Each title has something special to offer, and we hope they can lead to some nice wins for you.

Information about Wolf Quest:
Minimum Bet: € 0.25
Maximum Bet: € 25
Bet Lines/Pay Lines: 50
Theoretical RTP: 96 %

Information about Kitty Twins:
Minimum Bet: € 0.15
Maximum Bet: € 50
Bet Lines/Pay Lines: 10
Theoretical RTP: 96 %

Information about Crystal Mystery:
Minimum Bet: € 0.10
Maximum Bet: € 50
Bet Lines/Pay Lines: 5
Theoretical RTP: 94 %

Information about Money Farm:
Minimum Bet: € 0.10
Maximum Bet: € 50
Bet Lines/Pay Lines: 5
Theoretical RTP: 96 %

Information about Power Dragon
Minimum Bet: € 0.50
Maximum Bet: € 25
Bet Lines/Pay Lines: 243
Theoretical RTP: 96 %

These games have Trophies and rewards added, players from the UK can play these games.

Best regards,
Daniel.

All i get showing up for all these games is ERROR: (7010) Invalid host
And if i log out and try them, it says not playable in my country
 
Just had a huge shock, VS has been my casino of chocie for a long time now, I play here 99% of the time, I made a deposit earlier today, got lucky within 100 spins but carried on playing for another couple of hundred spins, started to get connection errors so i thought i would cash out. Asked for money Via neteller which i has dozens of time before only for it to be denied, spoke to online CS and was told i must wager 1X my deposit, No this is a first for me. I think if every time i must wager 1X my deposit before i maye a cash out i will give up online Gaming.

Yes i understand it is in the terms and conditions but i am sure there are hunderds of people who hit big early and want to withdraw straight away. I was basically told that VS is not a bank, i eventually got my money sent as a 1 time deal according to CS.

I am sure this is not for regular players but for first deposits, anybody else been told this ???
 
Staff: Mattias K
15:26 Your Question: why was my withdraw denied
15:26 Please wait, an operator will be with you shortly.
15:27 You are now chatting with Mattias K ﴾Customer Support Agent﴿ ‐ English
15:27 Mattias K: Hi there Dean. How are you today?
15:27 dean: i am good thanks, How are u ??
15:28 Mattias K: Glad to hear that. I'm fine as well, thanks for asking.
15:28 Mattias K: May I have your username & date of birth as verification and I will take a look at your account.
15:28 dean:
15:28 Mattias K: Thanks for that.
15:29 Mattias K: I can see that your withdrawal got declined due to not being wagered enough. You will have to wager £196 more in order to be able to withdraw your funds.
15:29 dean: what wagering, i never took a bonus
15:30 Mattias K: All deposits needs to be wagered at least once before requesting a withdrawal. This is stated in our terms & conditions and is due to regulations. We are not allowed to
operate as a bank and therefor all the money that you deposit needs to be played for at least once.
15:30 dean: i have never had to do that before ??
15:31 Mattias K: You have probably just manage to wager your deposit before. It is not allowed to withdraw without wager the deposit. This is something all Online Casinos have as this is
per MGA's and UK gambling commission's regulations.
15:33 dean: No i have managed to withdraw before after a big win.
15:33 dean: This is the first time since i have played and deposited that i have been told i must wager 1 x amount
15:34 Mattias K: Money that you win does not need to be wagered. All deposits needs to be wagered. If you deposit £10 then you will have to place bets of exactly £10 to be able
withdrawing the funds.
15:35 Mattias K: I can search in our terms & conditions if you do not believe me. This is per regulations. We are not allowed to operate as a bank therefor all money that you deposit are
supposed to be played for.
15:35 dean: Ok, if i close my account will i get my money back then ??
15:36 Mattias K: I can check with our financial department how it is with the rest of the funds. If you close your account we might can refund your initial deposits. But all eventual winnings
will be held as you have not wagered the deposit.
15:37 Mattias K: This is something that applies to all online Casino's that has MGA and UK Gambling commission as regulators.
15:37 dean: I am going to email phillip the manager as i dont believe this is correct, if i walk into a casino and ask for 10k in chips they dont say i have to spend it all first if i win.
15:38 Mattias K: You are most welcome to do so. If you hold on a moment I will look up in our terms & conditions.
15:39 Mattias K: As stated in our terms and conditions under “Payment rules 2.13” you must wager your deposit at least 1 time and that depositing without game‐play or not meeting the
wager requirements before withdrawing is strictly prohibited. Unless the wagering requirement are met before withdrawing your funds you may incur a transaction fee of up to 3.95% on
the deposited amount which was not used for wagering prior to being withdrawn You can review the T&C’s here
You do not have permission to view link Log in or register now.

15:40 dean: Can you please email me a copy of all my deposits and withdrawls and the amount i have wagered against each deposit before withdrawl
15:41 dean: it says i may incur a fee, not i cant withdraw ???
15:41 Mattias K: I can e‐mail you a list of all your deposits and withdrawals. Then I can e‐mail you how much you have wagered for a specific period. Just state which period you would
like to know.
15:41 dean: for every single session, so that i can see if i have always met the 1X wagering because i know i havent
15:44 dean: But as you are saying that is the law, i will check it and see how many times u have broken the UKGC rules.
15:44 Mattias K: I can send a request further to our department in charge.
15:44 dean: You have just sent me the money through Neteller ???
15:45 Mattias K: I just checked with our financial department as well and we can send this withdrawal minus that Fee. But that is not something you can do each time, but for this time it is
ok.
15:45 dean: You have already sent me the money now so u have broken the UKGC rules according to what you have said ??
15:46 Mattias K: You had requested the withdrawal so financial department sent the withdrawal now when I contacted them for you.
15:47 Mattias K: They informed me that it was a one time Ok from our side.
15:47 dean: I want to get this clear, you are now saying every time i play, i must wager my deposit 1X before withdraw ???
15:48 Mattias K: As it is written under “Payment rules 2.13” you must wager your deposit at least 1 time and that depositing without game‐play or not meeting the wager requirements
before withdrawing is strictly prohibited. Unless the wagering requirement are met before withdrawing your funds you may incur a transaction fee of up to 3.95% on the deposited
amount which was not used for wagering prior to being withdrawn.
15:49 dean: ok thanks for the clarification, can you please email me the figures i asked for and the transcript from this chat.
15:49 Mattias K: I will send the request further towards our department in charge.
15:50 dean: ok thanks. Have a great day.
15:50 Mattias K: I will also send the chat transcript after we have closed the chat.
15:50 Mattias K: Thanks for contacting us Dean. Have a good one.
Support Center: Outdated URL (Invalid)
 
What do you guys think about all the new gameart games? I think they are terrible. All look and sound the same and they all seem to be low variance borefest.

I feel the same but I have not tried them all, That power dragon I had a free spins on. Just to let you know all these are rip off's of brick and mortar slots from the big companies. lol
 
Non-event Dean .... it is common rule for AML reasons and to cover the cost for the transactions (deposit/withdrawal) to wager your deposit at least 1x.

Some casinos are asking for 5x before they process the withdrawal free of charge, so VS is actually pretty good.

Nothing to be angry about, it has been like this for a long time.
 
Non-event Dean .... it is common rule for AML reasons and to cover the cost for the transactions (deposit/withdrawal) to wager your deposit at least 1x.

Some casinos are asking for 5x before they process the withdrawal free of charge, so VS is actually pretty good.

Nothing to be angry about, it has been like this for a long time.

This is crazy, if i go to a brick casino and deposit 1k in a machine or in a FOBT and win early they dont say you must play through your deposit. I normal deposit more than i wanna lose just so i have a bit of a bank roll.
 
This is crazy, if i go to a brick casino and deposit 1k in a machine or in a FOBT and win early they dont say you must play through your deposit. I normal deposit more than i wanna lose just so i have a bit of a bank roll.

You can blame anti money laundering rules for that

You might want to remove your personal information from the chat logs.

For once this isn't videoslots fault.
 
GameArt Games

0j60ewdt5e.webp

Hi Guys,

I just found a mistake in my previous post regarding GameArt games. Unfortunately, these games are not available for players from the UK. I am sorry for the inconvenience.

Br,

Daniel
 
I have no problem with the principal, but its either a law or its not. You cant have it both ways that its a law but if they charge you a fee its ok ???

I do not think there is a set rule for the x1 deposit amount but there is rules amount money laundering, There is of course the casino rule about the one time turn over and has been for years, Some do let you take out but charge a %, Why would you want to deposit say 500 spend 100 and take out a 1k? Just deposit like in 50's that way if you get an early win and want to take out than the choice is yours,
 
I did the $ 50 deposits, that in turn changed to $ 100. I refuse to deposit anymore money at VS, it's a money sucking pit hole. I left VPL because it was a easier format. At least VPL I was winning lots of money. Im furious with myself for getting caught up in their marketing. My gut never lets me down.
 
I did the $ 50 deposits, that in turn changed to $ 100. I refuse to deposit anymore money at VS, it's a money sucking pit hole. I left VPL because it was a easier format. At least VPL I was winning lots of money. Im furious with myself for getting caught up in their marketing. My gut never lets me down.

You sound very bitter and blaming a casino for your losses when your anger should be directed towards the slot providers of the slots that you played.

VPL may well be your lucky casino so just play there
 
cmtorsdag.webp

Hello Meisters.

Today we have a new Betsoft release to offer you all, Charms And Clovers. This game has several different bonus features and a freespins mode with extra wilds, making the gameplay both varied and interesting. Best of luck everyone!

Information about Charms And Clovers:

Minimum Bet: € 0.40
Maximum Bet: €200
Bet Lines/Pay Lines: 40
Theoretical RTP: 96.31%

This game is not available for UK players

Best regards,
Daniel.
 
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I did the $ 50 deposits, that in turn changed to $ 100. I refuse to deposit anymore money at VS, it's a money sucking pit hole. I left VPL because it was a easier format. At least VPL I was winning lots of money. Im furious with myself for getting caught up in their marketing. My gut never lets me down.

Maybe its time to take a break ? When we gamble and loose and it makes use feel so angry then thats usually a clear sign to take a step back for a time. I did for a week then had a deposit yesterday at 2 places - total disaster :eek: so the RTP gods it seems are still angry with me. But I dont blame the casinos - just question what happened to Mr Luck. And yes I was pissed off for around an hour but then decided another 2 weeks "holiday" :)
reduced all my depo limits accept i lost and know that another day will always come. Gambling online should be fun should be something to be enjoyed and when it makes you feel the opposite that "might be" telling you something. GL :thumbsup:
 
Maybe its time to take a break ? When we gamble and loose and it makes use feel so angry then thats usually a clear sign to take a step back for a time. I did for a week then had a deposit yesterday at 2 places - total disaster :eek: so the RTP gods it seems are still angry with me. But I dont blame the casinos - just question what happened to Mr Luck. And yes I was pissed off for around an hour but then decided another 2 weeks "holiday" :)
reduced all my depo limits accept i lost and know that another day will always come. Gambling online should be fun should be something to be enjoyed and when it makes you feel the opposite that "might be" telling you something. GL :thumbsup:

I agree. I havent deposited all week. I'm pissed off at myself and taking it out on the casino. Pissed off that I spent time on there everyday. In the scheme of things, 2790.00 over 4 months isn't a huge loss, but my brain kept saying...why am I not getting past $150.00? Something has to be wrong. I've grounded myself mentally. Set a budget, and will follow it. So what if I don't make much back in cashback and the races. At least I have followed MY rules.
 
I agree. I havent deposited all week. I'm pissed off at myself and taking it out on the casino. Pissed off that I spent time on there everyday. In the scheme of things, 2790.00 over 4 months isn't a huge loss, but my brain kept saying...why am I not getting past $150.00? Something has to be wrong. I've grounded myself mentally. Set a budget, and will follow it. So what if I don't make much back in cashback and the races. At least I have followed MY rules.

Thats important setting your own rules and sticking within your own limits what ever they maybe. I dont ever get drawn in a promotions or offers based on multiple deposits rather anything that comes from my normal deposit / playing is a bonus. As great as VS is I would never chase to get higher up in the races i just take what they give at me every now and then.
 
cmfri.webp

Hello Meisters!

Finally, it is Friday, and we will celebrate that by releasing two IGT titles for you, Cats and Pacific Paradise. Cats feature Split Symbols, which means that there can be double symbols, instead of the usual single one, which can lead to big winnings. Pacific Paradise has a 3x4x5x4x3 reel and you can win 720 ways on it. Hopefully you will like these games, should you play them I wish you all the best of luck!

Information about Pacific Paradise:
Minimum Bet: € 0.60
Maximum Bet: €60
Bet Lines/Pay Lines: 720 MultiwayXtra
Theoretical RTP: 96.40%

Information about Cats:
Minimum Bet: € 0.30
Maximum Bet: €90
Bet Lines/Pay Lines: 30
Theoretical RTP: 94.93%

Trophies and rewards have been added for these games. These games are available for UK players.

Best regards,
Daniel.
 
Net Entertainment Jackpot is banned Australia from playing unfortunately.

I thought I rather post here instead, just for Australia people here to see: Just to notices that we are (Australian People) not able to play any jackpot slots from Net Entertainment because of jurisdiction had changed unfortunately. Just to let you know as a head up. Microgaming probably the only remain we can play so is Playtech for those jackpot in another casino place. Playtech jackpot isn't available in Videoslots though. Microgaming Jackpot and other are available through videoslots.
 
Hi slotmaster,

Sorry to hear about that unfortunate incident, next time try and use our max bet function.

Thanks for the good feed back and I will forward on your request.

Br,

Dan
 
Yes Slotmaster. Like Dan said, that feature is so valuable. It has saved my ass a lot of times. That is a big reason I stick with Videoslots -- if I lose big it is of my choosing -- not by mistake. I am a low roller so have my max set at 50 cents per spin which is the most I would ever bet. I have to commend VS for giving us that option -- I don't know of any other casino that does.
 
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