Videoslots - Newly Accredited

[Roedgaard72]

@Team.Videoslots when will you open in Denmark? About time and you had the site set up for years

 

[Team.Videoslots]

Hi @Roedgaard72

We do not have any new information or updates regarding it at the moment, unfortunately, but as soon as we can, we will inform you here

Br,
Team Videoslots.

 

[Roedgaard72]

Hi @Roedgaard72

We do not have any new information or updates regarding it at the moment, unfortunately, but as soon as we can, we will inform you here

Br,
Team Videoslots.

Thanks for the reply. Danish gaming commision needs to get their act together

 

[PCJACKPOT2008]

Hmm, something is wrong with Blazing Star by Merkur. A while ago I won 50 SEK with 2.5 SEK bet and I thought the win didn't credit the balance but I did quickspins so I thought I just saw it wrong. Then it happened again and again. Not on every win of 50 SEK or 60 SEK but everytime I thought a win didn't credit my account it was on those two win amounts. Yesterday I saw it happen three times when I din't quickspin.

Hard to describe this and I don't have any screenshots but I thougt you should be aware. I have done almost 700k spins on this slot and it's in the last few weeks I have had this problem.

 

[Team.Videoslots]

Hi PCJACKPOT2008,

We will send you PM to gather some information to look further into this.

Best regards,
Team Videoslots.

 

[steveh35]

@Team.Videoslots Why do the HOT and POPULAR buttons at the bottom of the screen no longer work?

 

[Oscar Arnhem]

After deposits thousand and thousands, i got finaly a wheel today for complete all trophys on Donuts.

Got a 2$ ticket for 10000x win and a RED wheel for all the trophys, from the Wheel i got the Wooden Wheel, and that gave me 5$ cash.

What a F...... Joke

 

[PeterH92]

Hi, just wondering why Magic Mirror & Magic Mirror Deluxe II isn't on Videoslots anymore for UK players?

 

[CongoGB]

After deposits thousand and thousands, i got finaly a wheel today for complete all trophys on Donuts.

Got a 2$ ticket for 10000x win and a RED wheel for all the trophys, from the Wheel i got the Wooden Wheel, and that gave me 5$ cash.

What a F...... Joke

Technically that's a 0.05 min slot though. I'm a few days away from getting the red wheel on a 0.25 min slot, so I'll be interested to see what difference there might be with the wheel win...

 

[Team.Videoslots]

Hi there @steveh35,

We will look into that and get back to you as soon as possible.

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hi Everyone,

Fantastic news, every player who wins 10 times today at Videoslots will receive a spin in the Blue Wheel of Jackpot.

Best regards,
Team Videoslots.

 

[Harry_BKK]

Hi Everyone,

Fantastic news, every player who wins 10 times today at Videoslots will receive a spin in the Blue Wheel of Jackpot.

Best regards,
Team Videoslots.

@Team.Videoslots

Is it a Blue Wheel no matter what XP level?

 

[steveh35]

@Team.Videoslots do you have to stake a certain amount to win 10 times, 1 line 1 spin lol etc?

 

[Team.Videoslots]

Hi Guys,

@Harry_BKK yes everyone gets the same blue wheel.

@steveh35 all you have to do is win 10 times.

A little update: Progressive jackpot games are excluded.

Best regards,
Team Videoslots.

 

[Supababe]

My apologies if this has been answered already but are there now games without missions/trophies?
Many of my favourite slots seem to have nothing showing in the ‘my achievement’ section.
Eg Halloween Jack, JATB, Gonzo (Netent)
All play n go that I looked at too.

 

[Team.Videoslots]

Hi @Supababe,

When you go to "My Achievements" you need to change from "Trophies in Progress" to "All Trophies" to see all available trophies. Please send an e-mail to [email protected] with your username if you want us to double check the trophies for a certain game.

Best regards,
Team Videoslots.

 

[CongoGB]

I don't know about anyone else, but it only took me 1 win to get the Blue Wheel this morning! Either way, just a 2 euro battle ticket which did nothing for me.

Better than nothing though - just!

 

[Team.Videoslots]

Hello CongoGB.

Thank you for letting us know, we will take a look at it.

Best regards,
Team Videoslots.

 

[Supababe]

Hi @Supababe,

When you go to "My Achievements" you need to change from "Trophies in Progress" to "All Trophies" to see all available trophies. Please send an e-mail to [email protected] with your username if you want us to double check the trophies for a certain game.

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hello @Supababe

Thank you for this, we have checked from our side and identified the issue, this will hopefully be fixed by tomorrow.

Br,
Team Videoslots.

 

[Jono777]

Not bad at all for a blue wheel

 

[steveh35]

Not bad at all for a blue wheel

View attachment 106575

I got 30 spins on Gemix

 

[Jono777]

I got 30 spins on Gemix

oh dear, blue wheel this morning gave me that game, only it was 15 spins not 30.

Bonanza spins FWIW scraped together about £2 lol

 

[spoo42]

Hi Everyone,

Fantastic news, every player who wins 10 times today at Videoslots will receive a spin in the Blue Wheel of Jackpot.

Best regards,
Team Videoslots.

I wondered where that came from as i couldn't account for it from any games id been playing.

I got 10fs on pink elephants, gave me 30p Well, 3 more 10p spins at least it was.

 

[anddi32]

Okay I got SOW-request from you about 21 GMT last evening. I've sent docs about 14 hours ago and still pending. Here's the deal: My account is totally frozen. All I can do is log in. I've missed some 6-7 freerolls and many other battles because you wanted random check. I sent you an email about 3 hours ago but no answer. Seriously, if you need to make these random checks please do them fast. Right now I'm missing many many battles because no one there is checking my things. I'm afraid I'll miss tuesday madness too. And that all is not my fault, I've done nothing wrong and there is no single thing in my transactions what should be flagged so this is totally random check and sad that player needs to suffer.

 

[Team.Videoslots]

Hi @anddi32,

We shall give you an update via e-mail regarding this as soon as possible. We apologize for any inconvenience caused.

Best regards,
Team Videoslots.

 

[anddi32]

Okay after my post everything happened extremely fast and my case is now okay. Thanks VS!

 

[Team.Videoslots]

Hello everyone,

A small update from us, Magic Mirror Deluxe II is back on Videoslots again, if you experience any issues please send us a message.

Best regards,
Team Videoslots.

 

[Dinahnana]

Okay I know there have been many changes at Videoslots but is it just me or does Video slots no longer pay cashouts 24 hours a day. Normally my withdrawals are instant but the last one I had was about 2 am and wasn't paid until the morning time. I just put in another because Bonanza isn't working right now and it's still pending. This issue is not a huge deal in on itself but if VS is no longer processing withdrawals 24/7 then this is a small drop in quality and hopefully not a sign of things to come, I am looking at you 32red

 

[Team.Videoslots]

Hi there @osulle,

We always try to payout as fast as possible, however, during night time there can be a bit of extra waiting time as we have less staff working then.

Best regards,
Team Videoslots.

 

[Dinahnana]

Hi there @osulle,

We always try to payout as fast as possible, however, during night time there can be a bit of extra waiting time as we have less staff working then.

Best regards,
Team Video slots.

I understand and am not complaining at the length of time because it is still pretty fast. I just wanted to point out that at night time in the wee hours the withdrawals are not instant anymore.

@Team.Videoslots On a completely separate note have you fixed the issue with games like Bonanza yet? They weren't working last night.

 

[Team.Videoslots]

Hello Osulle,

Our apologies for the late reply.

The issue has been resolved and the game is available again

Best regards,
Team Videoslots.

 

[Dinahnana]

Hello Osulle,

Our apologies for the late reply.

The issue has been resolved and the game is available again

Best regards,
Team Videoslots.

Thank you

 

[Team.Videoslots]

Hello everyone,

We are experiencing some issues with our site currently. We are working on it and expect it to be available again soon.

Best regards,
Team Videoslots.

 

[DonChaoz]

Website is down for me:

"Fatal error: Uncaught Predis\Connection\ConnectionException: Connection timed out [tcp://melita2:6485] in /opt/lib/predis1/src/Connection/AbstractConnection.php:168 Stack trace: #0 /opt/lib/predis1/src/Connection/StreamConnection.php(97): Predis\Connection\AbstractConnection->onConnectionError('Connection time...', 110) #1 /opt/lib/predis1/src/Connection/StreamConnection.php(58): Predis\Connection\StreamConnection->tcpStreamInitializer(Object(Predis\Connection\Parameters)) #2 /opt/lib/predis1/src/Connection/AbstractConnection.php(94): Predis\Connection\StreamConnection->createResource() #3 /opt/lib/predis1/src/Connection/StreamConnection.php(158): Predis\Connection\AbstractConnection->connect() #4 /opt/lib/predis1/src/Connection/AbstractConnection.php(193): Predis\Connection\StreamConnection->connect() #5 /opt/lib/predis1/src/Connection/StreamConnection.php(184): Predis\Connection\AbstractConnection->getResource() #6 /opt/lib/predis1/src/Connection/StreamConnection.php(290): Predis\Connection\StreamConnection->write('*5\r in /opt/lib/predis1/src/Connection/AbstractConnection.phpon line 168"

 

[The Viking]

Whos messing about ?

 

[Team.Videoslots]

Hey everyone,

The Casino is available again now, if you are experiencing any issues please send us a message.

Best regards,
Team Videoslots.

 

[bliss]

hi team Videoslots.
i am verified member of Videoslots for a year now. can you please contact me... I have an issue that is going on for 5 days now and maybe with your help we could speed it up a bit...

 

[Team.Videoslots]

Hi @bliss,

Please send your username in an e-mail to [email protected] and we'll help you out.

Best regards,
Team Videoslots.

 

[Slotaholic]

Hi
Dont play red tiger games anymore after the amazing rtp change but i saw that all my achivements on the slot pirates plenty are gone.
Is this something new for everybody or is it just me?

 

[Team.Videoslots]

Hello @Slotaholic

Could you please send this forward to [email protected] and we can look into this for you.

Br,
Team Videoslots.

 

[Slotaholic]

Hello @Slotaholic

Could you please send this forward to [email protected] and we can look into this for you.

Br,
Team Videoslots.

Hi
Thanks for the quick answer.
Sure, ill forward it.

/Slotaholic

 

[maniski]

Wonder why i didnt got anything decents back for wagering 30.000Euro+ (yes its much for me) in a short period of time. Wagered almost more in a week then i did from i started to play at VS. And all that i got back was some weekendbooster and some free spins(60) from the clash of spins which got me less then 4 Euro. Got one Blue Jackpot wheel which gave me a 1.50 booster. No rewards. Playing the free battles for weeks now and only got 5 free spins reward on Reactoons got me 0.12 Euro cents
Dont want to bitch and moan...

 

[unknownxx]

Don´t worry, its basically the same for me (only deposited 220 € though and wagered 14 000). Didn´t get anything the last 10 days besides 5 spins yesterday (since a few weeks I never managed to get more than 10-15 spins a week while getting double or triple the amount the months before), a blue wheel which gave me 30 spins for gemix (reduced rtp + 10 cent spins woohoo) and about 10 € from weekend boosters. Will see how the SNG weekend goes, if thats also that depressing its probably time for a pause.

Wouldn´t call it bitching, combined with all the other flaws the site has at the moment (clash is basically useless except if you play at 3 am as fast as possible), rtp got reduced, battles basically became useless for at least 50 % of the day (like someone here pointed out - on average it takes you 4 years to win something off of them), some people already mentioned that their withdraws now take longer than before, etc. .

Still one of the better choices when it comes to online casinos, but at least for me definitely not the place to go at the moment. Maybe things will change again in the future again to make videoslots great again.

 

[IM_SPORTS]

Withdrawals are normally instant for me. I have no complaints in that regard and it's one of the reasons why I keep playing on videoslots
but the site is just not the same lets be honest.
I agree with the two posts above I'm in a very similar position where I have wagered a lot in a short space of time and haven't really got anything back as a result.
the freerolls just never pay me anything, always a low score there and I think I've got 5 free spins from them in the past week which paid 0.58 euros.
the tuesday madness paid me 10 euros last tuesday and that is about it. the one that costs 1 euro to enter.
the jackpot wheels pay nothing, the clash of spins pays nothing, the freerolls pay nothing and the weekend booster doesn't pay as much as it used to or that is how it feels to me.

 

[Ork]

Hey @Team.Videoslots , Can you find out if its possible to stop the daily limit moving later by 5 minutes every day?
Its okay for a few days but its increasing by 1 hour every 12 days. I like routines and it's throwing my routines out!!!
It was great to have a cup of coffee at 11am and a few rounds on bonanza ... but i'm rapidly approaching midnight now!
Can we just have a set time like 11am for resets or even better can we have an option in limits section where we can specify time for reset? even if it takes 7 days to kick in?

 

[Team.Videoslots]

Hello @Ork

Thank you for bringing this forward, we will bring this up with the right people and keep you updated.

Br,
Team Videoslots.

 

[geordiecolin]

In the past few weeks my deposits have gone super quick but I view that as part of gambling. However my rewards from the free rolls have almost been none existant. 5 free spins in 4-5 days

 

[09237653]

Same here managed 10 fs on house of doom all week its a bit annoying when you only place good in the rounders battles but still come up short for the prizes.

 

[Nicola]

Anyone else getting error message "server connection lost" on Danger High Voltage or Starquest? All other BTG games are working though.