Chander82
Registered
- Joined
- Mar 14, 2021
- Location
- Birmingham
Hello I've been having loads of back and⁰ forths regarding this.
So at first wasn't asked for any documentation but after a few large deposits / wins and with a withdrawal pending my account has been frozen until I supply the documentation.
I understand that they have to carry out there checks but I've never had an experience like this.
I've sent my passport/ tax letter from the hmrc / bank statement within the last 3 months/ another bank statement showing the deposits made / my work payslip showing my wages coinciding with my bank statement and still I'm waiting?
Oh yeah and a picture of the front and back of my bank card that I used to make the deposit
When I message or ask for an update I'm told just to wait?
Has anyone had anything like.this happen to them
So at first wasn't asked for any documentation but after a few large deposits / wins and with a withdrawal pending my account has been frozen until I supply the documentation.
I understand that they have to carry out there checks but I've never had an experience like this.
I've sent my passport/ tax letter from the hmrc / bank statement within the last 3 months/ another bank statement showing the deposits made / my work payslip showing my wages coinciding with my bank statement and still I'm waiting?
Oh yeah and a picture of the front and back of my bank card that I used to make the deposit
When I message or ask for an update I'm told just to wait?
Has anyone had anything like.this happen to them