verification / enhanced due Diligence

Chander82

Registered
Joined
Mar 14, 2021
Location
Birmingham
Hello I've been having loads of back and⁰ forths regarding this.

So at first wasn't asked for any documentation but after a few large deposits / wins and with a withdrawal pending my account has been frozen until I supply the documentation.

I understand that they have to carry out there checks but I've never had an experience like this.

I've sent my passport/ tax letter from the hmrc / bank statement within the last 3 months/ another bank statement showing the deposits made / my work payslip showing my wages coinciding with my bank statement and still I'm waiting?

Oh yeah and a picture of the front and back of my bank card that I used to make the deposit

When I message or ask for an update I'm told just to wait?

Has anyone had anything like.this happen to them
 

colinsunderland

On a Break
Joined
Jan 28, 2016
Location
uk
Why do people join and post threads like this without naming the casino?
There are thousands of casinos out there, some people will have had it happen to them, some won't. Without the casino name though no one can say for sure.

If you bought something from Argos and it hadn't been delivered within a few days, would you start a thread saying 'I bought something online and it's been delayed, has anyone had it happen to them?' Or would you state it was Argos?
 

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
Why do people join and post threads like this without naming the casino?
There are thousands of casinos out there, some people will have had it happen to them, some won't. Without the casino name though no one can say for sure.

If you bought something from Argos and it hadn't been delivered within a few days, would you start a thread saying 'I bought something online and it's been delayed, has anyone had it happen to them?' Or would you state it was Argos?

I would say it is more like having a baby and not giving it a name........ Then going to forums to post about it and they say the baby is nameless! People ask in replies. "What is the babies name" To which they keep replying, "We decided to not name it!"
 

Gaz237

Ueber Meister
MM
Joined
May 8, 2014
Location
chelmsford UK
I would say it is more like having a baby and not giving it a name........ Then going to forums to post about it and they say the baby is nameless! People ask in replies. "What is the babies name" To which they keep replying, "We decided to not name it!"

WTF are you on about?.

The OP has not replied yet, or decided not to name it.
 

dealer wins

Meister Member
Joined
Oct 25, 2006
Location
London the sh$thole
Is it old fashioned to state to casinos, i've provided ID, i'm on the voters roll, and my SOW is the fact my transaction was accepted proving I have the funds I deposited.

I spent £9000 on a cruise in 2019, went through in 1 transaction. Royal Caribbean didn't question if I could afford it, or ask for proof of anything.
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Is it old fashioned to state to casinos, i've provided ID, i'm on the voters roll, and my SOW is the fact my transaction was accepted proving I have the funds I deposited.

I spent £9000 on a cruise in 2019, went through in 1 transaction. Royal Caribbean didn't question if I could afford it, or ask for proof of anything.
9k for one cruise?

Where were you going around, the Rings of Saturn?

Maybe it's just i tend to take the cheap ones - sleeping bags in the boiler room :p
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Is it old fashioned to state to casinos, i've provided ID, i'm on the voters roll, and my SOW is the fact my transaction was accepted proving I have the funds I deposited.

I spent £9000 on a cruise in 2019, went through in 1 transaction. Royal Caribbean didn't question if I could afford it, or ask for proof of anything.
I spent £9 on a cruise back in 2018, around Poole harbour and Brownsea Island - again, no SoW or anything before I boarded..
 
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