- Joined
- Nov 18, 2004
- Location
- Home Office
3.2.1.
If no transaction has been recorded on User’s account for twelve months the Member Account shall be deemed to be inactive. In such a case, after sending appropriate notification to the player on the 11th month, Vera&John will deduct Euro 5.00 per month administrative fee from the User’s account. If, after Vera&John have begun charging User’s account with the Administrative Fee, and before User’s account becomes dormant, User starts playing on Users account, Vera&John will refund to Users account the administrative fees charged. In order to obtain a refund of administrative fees the User is expected to play and wager funds on the account and not solely by logging in. In such a case the User is requested to contact customer support. In the case where the user account is inactive for 30 months, therefore a log on has not been performed within the last 30 months, Vera&John shall close User’s account.
This may have been addressed before but I have not found anything on a search, has anyone been held to this rule? This seems a bit shady to me.