A bit of a general moan, i've dealt with the issue with the company directly but i've just had a bit of a nightmare with my bank after getting a security phone call about some dodgy looking transactions on my debit card.
I was called and given a list of merchants whom i didn't recognise, The bank blocked my card and sent me a new one and disputed all the transactions. It was then that i got blocked by an un-named online casino who was using a very different company name on it's transactions.
Now i remember the deposit page very well and it did not say the name the transactions would be done under on the depositing screen. I've since gone back to my bank to tell them that i did authorise the transaction but unfortunately the casino would have been fined by their merchant.
Why is it so hard for a casino to tell people what their transactions will appear as when you make a deposit like other sites do? Even when i buy a train ticket, it tells me the transaction will come up as a certain company name. Surely this practice is causing them undue chargebacks day after day.
Anyway, i've resolved the issue with the casino in question and am having to be more vigilant, as my bank will not display pending transactions on my online banking, i'm not able to just login and see how it's come up.
I was called and given a list of merchants whom i didn't recognise, The bank blocked my card and sent me a new one and disputed all the transactions. It was then that i got blocked by an un-named online casino who was using a very different company name on it's transactions.
Now i remember the deposit page very well and it did not say the name the transactions would be done under on the depositing screen. I've since gone back to my bank to tell them that i did authorise the transaction but unfortunately the casino would have been fined by their merchant.
Why is it so hard for a casino to tell people what their transactions will appear as when you make a deposit like other sites do? Even when i buy a train ticket, it tells me the transaction will come up as a certain company name. Surely this practice is causing them undue chargebacks day after day.
Anyway, i've resolved the issue with the casino in question and am having to be more vigilant, as my bank will not display pending transactions on my online banking, i'm not able to just login and see how it's come up.