Hi Guys,
it is really unbelievable what is happening to me at All Slots Casino.
I had pretty much luck and won there. 1K EUR.
Tried to withdrawal and received and email that ID documents are requested. So far, so good. I sent a copy of my ID, MasterCard and phone bill to them.
Several days ago the money came back without any email.
After contacting the chat person, she said, the documents were too big and i should re-send them.
I did it. Nothing happened. Couple of days later i contacted the chat support (again).
Now they need a photo with my face holding my ID in the hand and a copy of my master card bank statement.
Sent it today... waiting for more.
Had a lot of fun making a picture of me holding my ID
p.s. ID process is normal, no doubt, but the one side communication is unprofessional for me, i had to ask for everything, no emails...
it is really unbelievable what is happening to me at All Slots Casino.
I had pretty much luck and won there. 1K EUR.
Tried to withdrawal and received and email that ID documents are requested. So far, so good. I sent a copy of my ID, MasterCard and phone bill to them.
Several days ago the money came back without any email.
After contacting the chat person, she said, the documents were too big and i should re-send them.
I did it. Nothing happened. Couple of days later i contacted the chat support (again).
Now they need a photo with my face holding my ID in the hand and a copy of my master card bank statement.
Sent it today... waiting for more.
Had a lot of fun making a picture of me holding my ID
p.s. ID process is normal, no doubt, but the one side communication is unprofessional for me, i had to ask for everything, no emails...