Hi all,
I am new to this forum and i would like a little bit of advice please.
I have been playing on an online casino ( UKCasino) and have won some money.
I have met all the wagering requirements in regards to any bonus funds.
I have sent in my verification documents.
Now i find that my account has been locked.
I was wondering if this is normal practice?
The customer services say that my account is locked until they have checked my documents.
They are not responding to my emails.
Any help gratefully recieved.
Thanks
Sandbag.
I am new to this forum and i would like a little bit of advice please.
I have been playing on an online casino ( UKCasino) and have won some money.
I have met all the wagering requirements in regards to any bonus funds.
I have sent in my verification documents.
Now i find that my account has been locked.
I was wondering if this is normal practice?
The customer services say that my account is locked until they have checked my documents.
They are not responding to my emails.
Any help gratefully recieved.
Thanks
Sandbag.